Sun Life

Events

• Oversee all aspects of event management for conferences, meetings, town halls, receptions, and incentive travel, including itinerary planning, show flows, rehearsals, entertainment, attendee platform management, budgets, contracts, registration, communications, translation, travel, gifting, food and beverage, staffing, safety planning, and post-event reporting.
• Lead the planning and execution of complex events, both online and onsite, directing teams and talent for seamless delivery and collaborating with the production team for show calling and floor management.
• Advise business partners on agendas to engage attendees, recommend external speakers and creative talent, and incorporate innovative audience interactions for memorable experiences.
• Manage and contract event vendors according to Sun Life guidelines, research and recommend new partners, and oversee vendor relationships.
• Administer event expenses and billing, identify cost-saving opportunities, and ensure proper processing and reporting of payments, purchase orders, and chargebacks

Event Producer

Data Scientist

• Translate business goals into analytical problems
• Identify optimal algorithms, statistical techniques, traditional ML suitable for the business problem at hand
• Work in cross-functional teams to develop ML/data science products
• Apply best-in-breed data science techniques including descriptive, predictive, and machine learning methods from design to implementation
• Focus on feature engineering, model training and model evaluation
• Use AWS services including SageMaker, Lambda and other AI/ML services
• Work with data warehousing, pipelines, and big data technologies such as AWS Glue for ETL, Glue Catalog, Glue Data Quality, and AWS Step Functions

AI Engineer

• Lead the strategy, architecture, and execution of our modern data, AI, and engineering enablement ecosystem
• Drive the evolution of enterprise platforms built on Snowflake, Informatica, and AWS
• Enable scalable data products, intelligent automation, and trusted insights across the firm
• Define and communicate a compelling multi-year vision for data, integration, AI engineering, and platform capabilities aligned to firm objectives
• Own the platform roadmap (prioritization, resourcing/squads, budget, dependency management, and measurable outcomes)
• Partner with Architecture, Security, Risk, and Business leaders to align priorities, ensure adoption, and drive change management across the organization
• Provide executive and hands-on technical leadership for scalable data pipelines supporting batch, micro-batch, and streaming workloads
• Lead modernization of the Informatica IICS/IDMC ecosystem
• Establish production-grade AI engineering patterns and implement Responsible AI controls and governance
• Provide leadership for cloud infrastructure and platform operations supporting data and AI services on AWS
• Champion developer productivity by standardizing CI/CD, environment automation, code quality practices, and reusable templates/accelerators
• Lead and grow a high-performing organization of managers, architects, and senior engineers across data, platform, and AI domains.

Director, Data & AI Engineering

Financial Planning and Analysis

• Create the product roadmap and contribute to defining a strategic roadmap that aligns to the organization’s vision
• Manage dependencies with other teams while identifying, building, and managing partnerships with various stakeholders
• Work closely within the team to translate user needs and feedback into new developments
• Create and maintain a product roadmap that translates corporate strategy into a cohesive product execution plan
• Work closely with stakeholders, including customers, developers, designers, and management, to align and gather requirements with continuous feedback
• Facilitate discussions on requirements and service levels; capturing detailed user stories and acceptance criteria to ensure that features meet the desired outcomes and quality standards
• Create, prioritize and manage the product backlog, ensuring that the development team has a clear understanding of the tasks/priorities while remaining accountable for the outcome
• Participate in sprint planning and review meetings, providing clear guidance and feedback to the development team
• Ensure effective communication of product goals, progress, and changes across the organization; ensuring stakeholder expectations are effectively managed and met during change cycles
• Accountable for ensuring Objectives and Key Results are established, progress monitored/communicated and met for their squad
• Monitor the performance of the product through key performance indicators (KPIs) and customer feedback and make data-driven decisions for continuous improvement
• Ensure adherence to data governance, data quality and risk control during the Data Product Lifecycle.

Associate Director, Product Owner – Investments

Security Engineer

• Translate the overall Advanced Analytics, SIEM, and Account Take Over (ATO) / Fraud strategy into executable roadmaps and operational plans aligned with enterprise business goals.
• Establish and operate an Operating Model supporting identification of security and fraud incidents with continuous feedback loops for faster detections.
• Champion a multilayered functional and system architecture providing investigative and forensic insights in real-time environments.
• Drive innovative thinking to add value through comprehensive understanding of fraud, internal/external threats, risk mitigation, and security incident management.
• Create long-term plans to carry out functional and cross-functional objectives, developing budgets for multiple departments and forecasting organizational needs.

AVP, Advanced Security Analytics, Automation

Sales

• Lead a team of Financial Services Consultants responsible for building relationships with clients
• Support and advise clients on financial decisions and goals
• Manage day-to-day sales and service functions
• Monitor team activities and key performance metrics
• Foster a client centric culture with a focus on service and sales targets
• Recruit and develop talent for internal progression
• Ensure delivery of amazing client experiences and improve loyalty and retention

Sales Manager, Client Relationship Team

Copywriter

• Collaborate with designers, strategy teams and subject matter experts to write content that influences audiences across different media, including targeted email, web, social and video.
• Deliver content that helps advisors across Canada connect with and earn Clients by writing and editing their personalized marketing tactics.
• Write in French and English to consistently capture the Sun Life brand voice that is “relentlessly human” as well as relatable, simple and clever.
• Review and edit content for Quebec Market adaptation.
• Identify new content opportunities that stand out from competitors and align with content calendar activities — to deliver powerful, relevant and cohesive storytelling across all channels.

Bilingual Marketing Copywriter

Content Marketing Manager

• Develop a unified, data-driven global brand content strategy that aligns with brand goals, marketing objectives, and business priorities.
• Serve as the strategic lead for the global content ecosystem, ensuring message and visual consistency across paid, owned, and earned media channels.
• Work closely with the Director Marketing Strategy and Growth to manage and prioritize the content pipeline, creative execution and resource allocation across channels, according to the content strategy.
• Establish and report on key performance indicators (KPIs) for content effectiveness and creative studio efficiency, presenting results and insights to executive leadership.
• Lead the development of a global brand content strategy that focuses on activation across owned and paid channels, developing a variety of formats to address target audience needs and journey stages.
• Direct the Content Production team (e.g., designers, motion designer, copywriter) to produce high-quality, on-brand creative assets for all channels and internal stakeholders.
• Foster a culture of creativity, innovation, and continuous improvement in design and production techniques.

Director, Global Media – Content

Consultant

• Manage member renewals end to end, including invoicing, documentation, and completion
• Support new business invoicing and sold case implementation activities
• Own renewal results for an assigned block of business, contributing to persistency and growth targets
• Track and maintain accurate renewal data to ensure timely delivery to the market
• Coordinate sold case materials and ensure all required documentation is complete
• Serve as a primary contact for member and agent inquiries related to renewals and new sales
• Build strong partnerships with Sales, Relationship Managers, Accounts Receivable, and Member Services teams
• Communicate with Accounting to confirm receipt of payments and resolve invoicing issues
• Maintain accurate documentation within CRM and related systems
• Set clear expectations and collaborate proactively to identify risks, opportunities, and solutions throughout the renewal lifecycle

Member Relations Consultant

Account Manager

• Provide high level support to the Sales Team
• Assist with the Account Management function of Membership On Boarding, Renewals
• Manage the sales pipeline
• Provide sales and prospecting support
• Develop email communications that reflect the culture of PinnacleCare
• Develop proposals when needed
• Assist team with maintaining relationships with Members
• Work with Renewals Manager to manage upcoming renewals
• Research each lead and enter information into database

Sales Associate, Account Manager

Attorney

• Research and summarize relevant legislation, case law, regulatory requirements and law firm publications impacting the financial services industry
• Provide proactive, timely and effective support to lawyers who support the various business units
• Manage information in designated repositories in SharePoint, OneDrive, Imanage etc.
• Provide support and advice on digital and data influenced initiatives
• Review and edit a variety of contractual arrangements
• Create templates for use by legal team and business
• Assess and implement new ways the legal analyst role can help the day-to-day work of lawyers
• Participate in and support team projects

Legal Analyst

Graphics Designer

• Research, design and develop digital solutions with accessibility best practices in mind
• Present campaign creative concepts to key stakeholders for adaptation
• Provide design and multimedia consulting for digital initiatives
• Develop, design and execute video projects from end-to-end
• Provide consultation and design for wireframes and HTML email campaigns
• Identify opportunities for value creation and share learnings with design team
• Lead brainstorming and collaboration sessions with marketing team members
• Document and define new process enhancements

Digital Graphic Designer

Risk

• Support the VP, Chief Underwriter and Claims Risk Officer.
• Promote excellence and consistency in claims risk assessment across SLF Canada.
• Develop and conduct claim reviews/audits for Individual and Group products within the Claims COE.
• Continuously contribute to the development of the organization’s claims philosophies.
• Recommend and implement changes to claims philosophies, practices and processes and assist with new technologies.
• Champion and advocate for a positive claims experience for all clients of SLF Canada
• Participate in and coordinate reinsurance audits and ongoing communications regarding changes to claims policies.

Director, Claims Risk Management

• Design and develop digital solutions that prioritize end users and accessibility best practices
• Collaborate with internal and external stakeholders to create marketing materials
• Provide multimedia consulting on key digital initiatives for advisors and clients
• Develop, design and execute video projects from end-to-end
• Monitor progress of design deliverables through reviews and documentation

• Lead a team of Financial Services Consultants
• Build relationships with members of Group Retirement Savings plans
• Support and advise clients on financial decisions
• Manage team performance through coaching
• Instill a client centric culture
• Monitor team’s activities and key performance metrics
• Assist in the creation of a client and sales-centric atmosphere
• Manage talent recruitment and development

Event Producer

Data Scientist

Director, Data & AI Engineering

Associate Director, Product Owner – Investments

AVP, Advanced Security Analytics, Automation

Sales Manager, Client Relationship Team

Bilingual Marketing Copywriter

Director, Global Media – Content

Member Relations Consultant

Sales Associate, Account Manager

Legal Analyst

Digital Graphic Designer

Director, Claims Risk Management

Digital Graphic Designer

Sales Manager, Client Relationship Team, Group Retirement Services