Senior Manager, Provider Engagement

Sun Life

Senior Provider Network Manager overseeing provider engagement staff at Sun Life. Developing strategic action plans and managing healthcare networks and partnerships with dental providers in South Carolina.

Posted 5/1/2026full-timeRemote • South Carolina • 🇺🇸 United StatesSenior💰 $78,100 - $117,200 per yearWebsite

About the role

Key responsibilities & impact

Manage and Guide provider engagement staff
Ensure provider engagement staff recruits providers within cost and access goals
Authorize and negotiate special deals
Develop strategic action plan to address network gaps
Develop provider education curriculum and approach
Cover more markets or highly complex markets
Organize amendment and recruitment projects
Develop project plans, internal/external reports, and ensure deliverables are met
Identify and coordinate implementation of quality/cost improvements
Manage reporting process to identify and modify provider outliers
Provide cross-market aid as needed
Analyze and monitor provider performance reports
Participate in and often present during client, organized dentistry and key stakeholder meetings/events
Identify continuous improvement opportunities
Manage CAP office performance
Coordinate and implement appropriate performance management strategies for team members to include: Assist in the hiring process, including interviewing candidates. Assist, train and motivate team members. Evaluate and measure effectiveness of team members. Assist in preparation of performance and wage evaluations in accordance with company policy. Manages attendance and company-approved time off for team members.
Participate in the drive and implementation of Performance Improvement Plans and performance management initiatives.
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare Administration (or related field) or equivalent, relevant experience
5 years of experience in healthcare practice or managed care environment
5 years’ supervisory/management experience preferred
Experience in a managed care environment preferred
Excellent verbal and written communication skills
Ability to work alone and as part of a team
Knowledge of Microsoft Office
Proven problem-solving skills
Ability to make sound judgment conclusions based on data available with minimal oversight
Up to 20% of travel as needed.

Benefits

Comp & perks

generous vacation and sick time
market-leading paid family, parental and adoption leave
medical coverage
company paid life and AD&D insurance
disability programs
partially paid sabbatical program
401(k) employer match
stock purchase options
employer-funded retirement account
flexible, inclusive and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

provider engagementrecruitmentproject managementperformance managementdata analysisquality improvementcost improvementcurriculum developmentstrategic planningnegotiation

Soft Skills

leadershipcommunicationteamworkproblem-solvingorganizational skillsmotivationjudgmentcontinuous improvementtrainingevaluation