AVP, Data Analytics & Insights

Sun Life

AVP, Data Analytics leading transformation for data analytics strategy in Canadian Operations at Sun Life. Managing a team of data professionals for operational excellence and insights.

Posted 5/1/2026full-timeToronto • 🇨🇦 CanadaLead💰 CA$140,000 - CA$225,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The AVP, Data Analytics for Canadian Operations represents a strategic opportunity to lead and transform the data analytics function for Canadian Operations.
Develop and maintain comprehensive data analytics strategy aligned with Canadian Operations objectives, balancing quick wins with long-term capability building.
Evaluate and prioritize analytics opportunities to maximize business value and drive thought leadership in data-driven problem solving.
Partner with Sun Life Canada’s Client Experience Office to align with overall Canada data and analytics strategy.
Establish metrics and KPIs to measure analytics function performance and business impact.
Maintain existing data infrastructure while leading transformation initiatives to modernize architecture and adopt cloud-based solutions.
Implement robust data governance framework ensuring quality, accuracy, compliance, and audit-proof processes for internal and external stakeholders.
Develop and enforce standards for data management, documentation, and controls.
Lead BI function delivering timely, actionable insights through operational dashboards, scorecards, and trending reports.
Manage reporting intake and prioritization from diverse stakeholders while creating self-serve analytics capabilities for power users.
Transform complex operational data into clear visualizations supporting executive reporting and strategic planning.
Partner with Data Science team in CXO and other analytics partners to leverage common capabilities and drive innovation.
Apply AI, machine learning, and predictive modeling to operational challenges, proactively identifying automation and optimization opportunities.
Develop and operationalize predictive models for capacity planning, volume forecasting, and demand management.
Lead, coach, and develop diverse team, fostering high-performing culture focused on collaboration and innovation.

Requirements

What you’ll need

Minimum 10 years relevant business, data, and analytics experience
University degree in Business, Engineering, Computer Science, Statistics, Mathematics, or related discipline and/or equivalent combination of education/experience
Advanced degree (Master's or PhD) in quantitative field an asset
Professional certifications in data science, analytics, or business intelligence an asset
Proven experience leading data analytics functions delivering measurable business value
Experience in operations, business process management, or service delivery environments preferred
Experience managing and transforming data infrastructure and analytics capabilities
Track record of leading high-performing teams of professional knowledge workers
Experience working in financial services, insurance, or regulated industries an asset
Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Benefits

Comp & perks

Pension Plan participation starts immediately, and you are automatically enrolled.
We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions.
Flexible Benefits from the day you join to meet the needs of you and your family.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsdata governancepredictive modelingmachine learningAIdata managementbusiness intelligencedata visualizationKPI establishmentcloud-based solutions

Soft Skills

leadershipcollaborationcoachinginnovationproblem solvingcommunicationteam developmentstrategic planningstakeholder managementperformance measurement

Certifications

data science certificationanalytics certificationbusiness intelligence certification