State of Florida

Systems Engineer

• Monitor, maintain, and assist with administration of servers in a physical/virtual environment
• Performs daily system checks, updates, and manages backups
• Assist with configuration and maintenance of LAN/WAN hardware and software
• Add and remove devices on the network; assist with DHCP management
• Create and manage network shares, permissions, and Active Directory user/group accounts
• Coordinate with vendors for installation or support of network infrastructure
• Perform routine testing of systems for performance, availability, and resource usage
• Provide support for Active Directory, network shares, VPN users, Citrix users, and Wi‑Fi access
• Document procedures, configurations, and troubleshooting steps

Distributed Computer Systems Analyst

Operations

• Collaborates regularly with program staff and management to develop seamless support processes for effective delivery of program services.
• Prepares and sends all requested correspondence and documents.
• Reviews all incoming correspondence and notifies specialty team of receipt and tasks to follow up.
• Follows up on requested correspondence and needed documents.
• Sorts, scans, uploads, indexes, and files all client and program related documents and records.
• Initiates and maintains client records according to policy.
• Assists staff in the preparation and maintenance of administrative records.
• Schedules virtual or phone conferencing meetings.
• Documents all client related activities as required.
• Provides verbal and written communication with MFC staff and program stakeholders.

OPS Staff Assistant

• Assist the Data Center Director in supporting the County Health Department (CHD) users with hardware, software, and networking functions
• Provide LAN and WAN support at the local and regional level
• Supervise staff including appraisals, planning, and directing their work
• Maintains vacation and work schedules to ensure proper coverage
• Completes administrative and management functions with NCF servers
• Troubleshoot NCF VoIP phone systems and hosted FAX systems
• Responsible for ensuring all consortium data sets are routinely and reliably backed up

Distributed Computing Systems Analyst II – SES

Consultant

• Manage daily referrals, intakes, placements, and discharges
• Arrange assessments, staffing’s, and parent-child medical training
• Ensure compliance with program standards, policies, and foster care records
• Lead annual program reviews and implement corrective action plans
• Provide ongoing training and educational opportunities for program staff
• Support medical foster parents with Medicaid regulations, respite care, and community resources
• Partner with the Department of Children and Families to coordinate placements and transitions
• Recruit, train, and evaluate medical foster parents; oversee approvals and renewals
• Serve as liaison with community agencies and healthcare professionals
• Maintain accurate records for each child and parent
• Drive quality assurance initiatives and monitor program performance
• Prepare reports and manage program data.

Social Work Services Program Consultant

IT Support

• Serve as a help desk technician to resolve business office technical issues directly, or properly and timely assign tickets to the correct team
• Serve as a business and systems information conduit between the stakeholders, internal and external customers, system administrators, and technology and support teams
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between system usability and business needs
• Assist with asset management and annual property inventory
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into details
• Facilitates system quality assurance testing; and coordinate with internal and external stakeholders to ensure that deliverable ticket resolution deadlines are met
• Perform other work-related duties as required

Operations Analyst II – Help Desk Technician

Communications

• Assist with leading, designing, delivering, and supporting the execution of Florida PALM communications to internal and external stakeholders through a variety of communication media and principles.
• Support the planning, presenting, and tracking of Project meetings and workshops.
• Be highly collaborative and supportive to all areas of the Project, and must excel in communicating to a wide variety of audiences;
• Partner with Project team members and external stakeholders to help the State make a business transition according to the overall Project plan.
• Working with supervisor and leadership to establish priorities and due dates for work assignments and keeping them up-to-date on key work items.
• Managing all deadlines in an organized manner to ensure timely completion of fully developed work products.
• Communicating effectively with team members and external stakeholders through verbal and written correspondence.

Public Information Specialist II – Communications Specialist

Business Analyst

• Coordinate and conduct audits, advisory services, special projects, and reviews of Department operations
• Develop assignment scopes, methodologies, and audit programs
• Design, research and prepare evaluations of Department programs
• Analyze supporting evidence, drawing logical conclusions, and developing appropriate findings and recommendations
• Coordinate the work of other team members when occasionally assigned to a specific project as the project lead
• Prepare thorough, complete, and accurate documentation of work performed

Senior Management Analyst II

Accountant

• Prints the Journal Transfers (JT) report daily and reviews the report for JT received from other state agencies
• Records the JT within 3 days of receipt
• Responsible for printing the debit memo report from PALM daily and recording the debit memos in Departmental FLAIR to reconcile to Central FLAIR
• Responsible for recording remote deposits made by all the division throughout the state
• Records the receipt of funds for the Forestry perquisites every two weeks
• Responsible for the establishment of accounts receivables in FLAIR for invoices from the various divisions and the customer number associated with receivables
• Assists in the opening and organizing of the daily mail
• Helps scan and send out checks that require additional documentation to the divisions
• Prepares return letters for checks that are being sent back to customers
• Responsible for printing and distributing treasury receipts
• Performs other related duties as required or assigned

Accountant III

Manager

• Provide oversight of the administrative, fiscal, and programmatic terms and conditions of contracts
• Conduct invoice and supporting documentation reviews
• Facilitate training and technical assistance statewide to contracted providers
• Monitor and track allocations, encumbrances, and expenditures

Contract Manager Specialist

Administration

• Lead the Fish and Wildlife Research Institute’s (FWRI) Center for Spatial Analysis (CSA) sub-section.
• Direct and participate in the design, coordination, development and implementation of spatial analysis research including species distribution and abundance modeling, ecological modeling, biogeographic assessment, habitat mapping, grant funded research projects, and GIS related research and development of modern data processing methods.
• Direct and participate in the design, coordination, development and implementation of GIS technical solutions that support the FWC including GIS data collection tools, web mapping services/applications, and, ESRI management (licensing and arcgis.com) and spatial data management.
• Serve as the manager for multiple simultaneous FWRI spatial analysis or technical GIS projects differing in scope and duration.
• Ensure cost-effectiveness and scientific integrity in FWC GIS projects.

Research Administrator II – FWC

• Perform independent professional accounting tasks, with limited supervision
• Related to the collection and depositing of revenue
• Managing the reconciliation of bank deposits to Florida Accounting Information Resource (FLAIR) transactions
• Ensuring proper and required revenue management policies are met
• Process, examine, analyze accounting records
• Investigate financial information for giving advice or preparing statements or reports
• Analyze and interpret data, policy and procedures
• Research information, input proper account codes
• Participate in various audits and prepare responses
• Conduct detailed research and analysis of fee payment remittances
• Document, reconcile and distribute a revenue received report

Accountant II

• Troubleshoot and repair desktop, laptop, server, and other IT hardware and software problems.
• Assist users with identifying and solving computer hardware and software problems.
• Assist users in learning proper use of computer equipment and software.
• Maintain up to date knowledge of IT systems to provide authoritative information or advice on purchasing and use of computer systems and programs.
• Implement plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure.
• Conduct and verify data backup of servers under his/her authority.
• Conduct comprehensive annual inventories of assigned computer equipment.
• Maintain computer file security while incorporating new software, correcting errors, or changing individual access status.
• Discuss with users and keep management informed of issues such as computer data access needs and security violations.
• Monitor use of data files and regulates access to safeguard information in computer files.
• Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems.
• Monitor system performance and equipment capacity requirements.
• Implement procedures for installing, using, and solving problems related to communications hardware and software.
• Use computer devices and software to prevent unauthorized access of the Agency’s data and property.
• Execute the Agency’s plan of action for distribution, setup, and installation of equipment, wiring, and programs.
• Performs other related work as required.

• Troubleshoot and repair desktop, laptop, server, and other IT hardware and software problems
• Assist users with identifying and solving computer hardware and software problems
• Assist users in learning proper use of computer equipment and software
• Maintain up-to-date knowledge of IT systems to provide information or guidance on purchasing and use of computer systems and programs
• Implement plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure
• Conduct and verify data backups of servers under assigned responsibility
• Conduct comprehensive annual inventories of assigned computer equipment
• Maintain computer file security while incorporating new software, correcting errors, or managing user access
• Communicate with users and keep management informed of issues such as data access needs and security concerns
• Monitor use of data files and regulate access to safeguard information
• Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems
• Monitor system performance and equipment capacity requirements
• Implement procedures for installing, using, and troubleshooting communications hardware and software
• Use computer devices and software to prevent unauthorized access to Agency data and property
• Execute plans for distribution, setup, and installation of equipment, wiring, and programs
• Perform other related work as required.

• Provide technical support and troubleshooting for software, hardware, telephone, and communication issues
• Administer and maintain Windows 11 operating systems and end-user computer systems
• Support Microsoft 365, Microsoft Teams, Microsoft Intune, Active Directory, Adobe products, and mobile devices
• Install, configure, and maintain computer hardware, software, peripheral equipment, and communication components
• Respond to, document, track, and resolve Help Desk tickets while maintaining ownership of assigned issues
• Assist users through remote access support tools and provide timely issue resolution or escalation when necessary
• Test and monitor software, hardware, and peripheral equipment for compatibility, effectiveness, and user functionality
• Assist with major projects, minor projects, and other assigned technical tasks
• Maintain and update operational procedures, processes, and technical documentation
• Communicate effectively with users and team members while utilizing strong problem-solving and organizational skills
• Performs other duties as assigned.

Distributed Computer Systems Specialist

Engineer

• Completes complex technical assignments in modeling, design and permitting of hydrologic restoration, habitat improvement, and infrastructure projects.
• Manages task assignments with engineering, surveying and environmental consultants
• Provides support and technical advice to other FWC personnel when dealing with hydrology and other engineering related projects.

Distributed Computer Systems Analyst

OPS Staff Assistant

Distributed Computing Systems Analyst II – SES

Social Work Services Program Consultant

Operations Analyst II – Help Desk Technician

Public Information Specialist II – Communications Specialist

Senior Management Analyst II

Accountant III

Contract Manager Specialist

Research Administrator II – FWC

Accountant II

Distributed Computer Systems Analyst

Distributed Computer Systems Analyst

Distributed Computer Systems Specialist

Professional Engineer II