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OPS Staff Assistant
State of FloridaProviding clerical and health support services to clients in the Medical Foster Care program. Responsibilities include record maintenance, communication with staff and stakeholders, and scheduling appointments.
About the role
Key responsibilities & impact- Collaborates regularly with program staff and management to develop seamless support processes for effective delivery of program services.
- Prepares and sends all requested correspondence and documents.
- Reviews all incoming correspondence and notifies specialty team of receipt and tasks to follow up.
- Follows up on requested correspondence and needed documents.
- Sorts, scans, uploads, indexes, and files all client and program related documents and records.
- Initiates and maintains client records according to policy.
- Assists staff in the preparation and maintenance of administrative records.
- Schedules virtual or phone conferencing meetings.
- Documents all client related activities as required.
- Provides verbal and written communication with MFC staff and program stakeholders.
Requirements
What you’ll need- Willing to physically come in the office to perform the duties & responsibilities of the position.
- Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency.
- 1-3 years of experience as a clerk/receptionist in a medical setting.
- Computer skills, including use of standard office machinery such as laptops, scanners, cell phones, printers and programs such as Outlook, Power Point, Excel, Teams and SharePoint.
- Excellent communication and interpersonal skills.
Benefits
Comp & perks- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
document managementrecord keepingadministrative supportcorrespondence preparationclient record maintenance
Soft Skills
communication skillsinterpersonal skillscollaborationorganizational skills