Distributed Computer Systems Specialist

State of Florida

Provide technical support and troubleshooting for software and hardware as a Distributed Computer Systems Specialist at Florida Fish and Wildlife Conservation Commission. Manage systems for optimal performance and user satisfaction in St.

Posted 5/29/2026full-timeSt. Petersburg • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Provide technical support and troubleshooting for software, hardware, telephone, and communication issues
Administer and maintain Windows 11 operating systems and end-user computer systems
Support Microsoft 365, Microsoft Teams, Microsoft Intune, Active Directory, Adobe products, and mobile devices
Install, configure, and maintain computer hardware, software, peripheral equipment, and communication components
Respond to, document, track, and resolve Help Desk tickets while maintaining ownership of assigned issues
Assist users through remote access support tools and provide timely issue resolution or escalation when necessary
Test and monitor software, hardware, and peripheral equipment for compatibility, effectiveness, and user functionality
Assist with major projects, minor projects, and other assigned technical tasks
Maintain and update operational procedures, processes, and technical documentation
Communicate effectively with users and team members while utilizing strong problem-solving and organizational skills
Performs other duties as assigned.

Requirements

What you’ll need

Six years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems
A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and two years experience may substitute for the required experience
Proficient in the administration and maintenance of Windows 11 operating system
Knowledge and experience in the administration, maintenance, and analysis of PC/laptop hardware
Knowledge and experience with IT service ticket systems and tracking user problems
Knowledge and experience with Microsoft Teams
Knowledge and experience working in a Help Desk environment
Knowledge and experience supporting users through remote access software
Ability to work independently and as a team member
Ability to utilize problem-solving techniques
Ability to comprehend, develop, and interpret technical documentation
Ability to communicate effectively
Strong organizational skills.

Benefits

Comp & perks

Health Premiums $25.00- Single / $90.00- Family Biweekly
Low Cost $25,000 Life Insurance
OPS FICA Alternative Retirement Plan
On the Job Trainings
Family and Medical Leave Act (FMLA)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows 11Microsoft 365Microsoft TeamsMicrosoft IntuneActive DirectoryAdobe productsremote access supportcomputer hardwaresoftware troubleshootingHelp Desk ticketing

Soft Skills

problem-solvingorganizational skillscommunicationindependent workteam collaboration