Stanley Black & Decker, Inc.

Account Manager

• As a Territory Manager, MEP you will be part of the US Commercial Field Sales team working as a remote/field worker.
• You will manage a territory of various mechanical, electrical, and plumbing (MEP) accounts or a combination of these accounts.
• You will be responsible for managing your accounts and managing your daily activities including in-person account visits.
• In this role, you will be responsible for analyzing metrics in SalesForce, Power BI, and ShowPad to strategically map out your routing schedule.
• You will need to establish strong relationships with the Key Decision Makers in your territory (top accounts, RMM, RVP) and our MEP NAMs.
• While in the field, you’ll focus on driving top-line sales through strategic initiative planning and sell-in opportunities with Key Decision Makers, End User Engagement both selling and lead generation, managing accountability with the key performance indicators and goals to ensure servicing standards and leveraging territory relationships.

Territory Manager, MEP

Engineer

• Set up and adjust forging machines to ensure optimal performance and product quality.
• Operate forging equipment to shape and form metal or plastic materials to specifications.
• Monitor machine operations and adjust settings as necessary to maintain quality standards.
• Inspect finished products for conformity to specifications and identify any defects.
• Perform routine maintenance on forging machinery, troubleshooting issues as they arise.
• Maintain a clean and safe work environment, adhering to safety protocols and regulations.
• Document production processes and report on machine performance metrics.
• Collaborate with team members to optimize production efficiency and reduce downtime.

Production Engineer

Threat Intelligence Specialist

• Manage end-to-end external data process (ETL) for assigned accounts as follows: Data acquisition: Collaborate with customer accounts to obtain periodic data on agreed schedule, and verify data is in loadable/usable format
• Data Staging: Ensure data is properly staged, resolving load errors and verifying completeness; Work with internal partners to maintain accurate data cleansing (material and account cross referencing)
• Data Loading: Confirm data is loaded into all analytics and reporting systems
• Issue Resolution: Work with internal partners and customers directly to resolve data issues
• Process Improvement: Collaborate with internal partners and customers to identify and execute improvement initiatives and projects. Examples include (but are not limited to) optimization of load timing, improved data cleansing, and process documentation.
• Complete regular mass validations during critical period ends to ensure data accuracy / consistency
• Integrate new accounts as assigned
• Act as subject matter expert for external data, interfacing with Analytics, Finance, Operations and Sales teams as needed
• Work through conflicting issues, roadblocks and dependencies; proactively manage risks, changes, and communication with project stakeholders.
• Flex to big picture strategic view as required.

Commercial Market Intelligence Analyst

Product Manager

• Identify and develop new product and market opportunities
• Manage the complete product lifecycle process
• Closely collaborate, work and lead cross-functional teams
• Work in tandem with brand marketing and channel teams
• Develop and implement relevant marketing collateral
• Conduct end-user and competitive market research
• Develop and execute comprehensive strategic plans
• Maintain awareness of trends in the industry
• Provide product training to customers and consumers

Senior Product Manager – Engineered Products

Director

• Responsible for the full lifecycle management of the Executive Experience service tower
• Acts as the single point of accountability for the technology experience of senior leaders and executives globally
• Bridges the gap between executive business needs and IT service delivery
• Leads a dedicated Executive Experience team and manages vendor performance
• Partners closely with senior stakeholders, including the C-suite, to ensure seamless IT support for executives
• Drives continuous improvement by leveraging experience analytics and proactive service models
• Define and deliver a global executive experience strategy and roadmap
• Oversee delivery of executive technology services, ensuring alignment to experience objectives and quality standards
• Implement experience analytics and sentiment measurement tools to identify friction points and improve executive satisfaction
• Act as a trusted advisor to senior leaders and executive assistants

Director, Executive Experience

• Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our key distribution partners
• Establish and develop key relationships with your distributor partners by supporting all aspects of their business including marketing, training, program selling, rebate tracking, contest & flyers
• Assemble full-year plans to minimally grow the business by double digits over the prior year with top distributors in the market holding annual kick-off meetings followed by mandatory quarterly updates tracking progress and planning future quarter activities
• Take the lead in coordinating and communicating mutual objectives, marketing plans, and users targets with MSA & distributors partners
• Gain expertise in channel-specific pricing structures and programming

Customer Success Manager

• Act as the primary point of contact for customers and connect them with appropriate teams
• Onboarding new customers
• Training end-users
• Optimizing the value of our software
• Expanding user adoption
• Identifying key risks to customer success
• Implementation for new customers and existing customers who expand substantially
• Providing day to day support (Tier 1) and troubleshooting for existing customers
• Managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs
• Assisting sales reps for technical demos and presentations for new customer acquisition

Revit Customer Success Manager

Performance Marketing

• Assist in developing disruptive retail media campaigns that efficiently drive sales for our DEWALT, BLACK+DECKER, CRAFTSMAN, IRWIN, PORTER-CABLE, and BOSTITCH brands
• Collaborate with the Sr. Digital Media Manager to plan, buy, execute, and report on digital media campaigns
• Maintain and manage proper brand experience across multiple merchandising platforms and initiatives
• Assist in executing content initiatives leveraging the platform to deliver optimal end user experience and assist with SEO initiatives
• Partner with sales, channel marketing, finance, shopper marketing and brand teams, as well as agency partners to develop unique programs that align with sales goals
• Lead the relationship with the SBD sales teams and media agency, negotiate packages/pricing, and manage an annual budget, including an investment budget for merchandising activities

Paid Media Specialist

Ecommerce

• Devise & implement a strategic sales plan
• Establish and own key relationships with SBD business partners
• Take full ownership of the sales cycle
• Work with cross-functional partners to maximize growth and revenue
• Communicate opportunities, issues, and trends to management and marketing teams
• Coordinate and manage monthly billing cycle
• Effectively manage marketing, promotional and T&E budget
• Coordinate and manage line review cycle to grow and expand business
• Continuously evolve competitive landscape understanding

National Account Manager, eCommerce

Customer Support

• Develop and execute the overall sales and business development strategy for the Construction Technology division, including SaaS, hardware, and robotics solutions.
• Lead, mentor, and develop a high-performing team of directors and their respective teams, fostering a culture of accountability, innovation, and continuous improvement.
• Set clear performance goals, KPIs, and expectations for all direct reports and their teams.
• Serve as a key member of the executive leadership team, contributing to company-wide strategy and decision-making.
• Own and deliver on ambitious revenue, growth, and profitability targets across all product lines and customer segments.
• Identify and prioritize new business opportunities, including untapped markets, strategic partnerships, and emerging technologies.
• Oversee the development and execution of commercialization strategies for new products, including robotics and IoT solutions.
• Drive customer acquisition, retention, upsell, and cross-sell initiatives in collaboration with Sales and Customer Experience teams.
• Champion a customer-centric culture, ensuring world-class support, onboarding, and ongoing value realization for all clients.
• Collaborate with Product, Engineering, Marketing, and Operations to align business development and sales strategies with product roadmaps and market needs.
• Build and maintain strong and honest relationships with customers and industry partners.

VP, Sales & Customer Experience

Strategy

• Partner closely with senior business leaders to identify key strategic questions
• Manage the delivery of insightful analysis, including data completion
• Develop competitive intelligence that aids in relevant strategies
• Execute financial and quantitative analyses
• Lead development of major presentations for executives and Board Members

Vice President – Corporate Strategy

• Working closely with Lead Category Managers (LCM) to build roadmaps for future product lines and components to be cost modeled
• Execute and manage cost modeling by SBD cost modeling methods and outputs
• Identify cost savings opportunities and strategies to be used by LCMs in leveraging supplier negotiations
• Support development of negotiation strategies using fact-based arguments for use in negotiation decks
• Lead team efforts to participate in VAVE events as a part of team’s core competencies
• Pursue continuous improvements in the costing of sourced products/components and share analytical results with sourcing managers
• Train and educate relevant SBD stakeholders in should cost methodology and negotiations, with an emphasis on development of technical knowledge relevant to cost modeling
• Utilize the costing tools like apriori, DFMA, Cleansheet etc, in developing cost models and for cost analytics
• Develop training modules that will educate SBU leaders and the overall GSM team on cost modeling and its usefulness in supplier negotiations
• Lead and upskill team of cost engineers