VP, Sales & Customer Experience

Stanley Black & Decker, Inc.

Senior executive overseeing sales, customer experience, and business development in construction technology. Driving strategic partnerships, revenue growth, and innovation initiatives with a high-performing team.

Posted 5/27/2026full-timeRemote • Maryland • 🇺🇸 United StatesLead💰 $145,600 - $259,600 per yearWebsite

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Develop and execute the overall sales and business development strategy for the Construction Technology division, including SaaS, hardware, and robotics solutions.
Lead, mentor, and develop a high-performing team of directors and their respective teams, fostering a culture of accountability, innovation, and continuous improvement.
Set clear performance goals, KPIs, and expectations for all direct reports and their teams.
Serve as a key member of the executive leadership team, contributing to company-wide strategy and decision-making.
Own and deliver on ambitious revenue, growth, and profitability targets across all product lines and customer segments.
Identify and prioritize new business opportunities, including untapped markets, strategic partnerships, and emerging technologies.
Oversee the development and execution of commercialization strategies for new products, including robotics and IoT solutions.
Drive customer acquisition, retention, upsell, and cross-sell initiatives in collaboration with Sales and Customer Experience teams.
Champion a customer-centric culture, ensuring world-class support, onboarding, and ongoing value realization for all clients.
Collaborate with Product, Engineering, Marketing, and Operations to align business development and sales strategies with product roadmaps and market needs.
Build and maintain strong and honest relationships with customers and industry partners.

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, Marketing, or related field (Master’s or MBA preferred)
10+ years of progressive experience in sales, business development, or customer success within technology-driven industries (construction technology, SaaS, robotics, or related fields)
Familiarity with MSUITE or similar platforms is strongly preferred.
Experience in commercial construction industry, pre-fabrication and familiarity with the procurement of tools, anchors and accessories a plus.
5+ years of senior leadership experience managing multi-disciplinary teams and director-level reports in high-growth, innovative environments.
Proven track record of achieving and exceeding revenue and growth targets.
Strong strategic thinking, analytical, and problem-solving skills with a demonstrated ability to manage complex escalations and negotiate high-value contracts.
Exceptional leadership, communication, and relationship-building abilities.
Experience with commercialization of new technologies and go-to-market strategies.
Experience with enterprise sales, account-based marketing, and customer success best practices.
Willingness to travel as required (up to 30%).

Benefits

Comp & perks

Medical, dental, life, vision, wellness program, disability, 401(k)
Employee Stock Purchase Plan
Paid time off
Tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategybusiness developmentcommercialization strategiescustomer acquisitioncustomer retentionupsellcross-sellgo-to-market strategiesrevenue targetsgrowth targets

Soft Skills

leadershipmentoringstrategic thinkinganalytical skillsproblem-solvingcommunicationrelationship-buildingaccountabilityinnovationcontinuous improvement

Certifications

Bachelor’s degreeMaster’s degreeMBA