Southwire Company

Account Manager

• Builds and manages a portfolio of small to mid size client accounts in the electrical industry
• Works semi-autonomously to support client retention, identify new business opportunities, and ensure customer satisfaction
• Administers assigned customer accounts by managing daily communications, order tracking, and service follow-ups across a designated territory
• Conduct routine field visits to client locations, providing product demonstrations, conducting account reviews, and resolving basic issues
• Coordinates sales and service activities to support retention and expansion of existing accounts
• Develops proposals, quotes, and presentations by applying knowledge of electrical products, pricing structures, and customer needs
• Implements product and promotional strategies to drive awareness, customer engagement, and sales growth
• Analyzes usage patterns and sales data to identify reorder opportunities and align product recommendations
• Communicates with internal departments to ensure customer expectations are met in a timely manner
• Identifies opportunities to upsell or cross-sell within existing accounts
• Documents all sales activities, customer feedback, and account updates using CRM systems
• Recommends enhancements to territory plans, sales processes, or customer resources

Outside Account Representative

Administration

• Observes system performance and user issues to provide technical support for computer applications and hardware.
• Handles user inquiries regarding system procedures, online transactions, and downtime protocols to ensure efficient issue resolution.
• Documents troubleshooting activities in a tracking log and contacts network services or software teams to restore service and identify recurring problems.
• Administers the day-to-day operations of IT/OT support systems, ensuring that technology infrastructure operates at optimal levels to support business functions.
• Interprets and diagnoses technical issues, providing effective solutions for hardware, software, and network-related problems.
• Keeps detailed records of issues reported, solutions implemented, and system performance to identify recurring problems or potential improvements.
• Answers IT/OT-related inquiries from employees, providing clear and effective guidance on software, hardware, and network-related issues.
• Maintains IT/OT equipment, ensuring that all devices, including computers, printers, and network systems, are functioning properly and efficiently.
• Monitors the performance of the organization’s IT/OT infrastructure, using diagnostic tools to identify and resolve issues proactively.
• Communicates technical information to both technical and non-technical stakeholders, ensuring clarity and understanding of the issues and solutions.
• Observes patterns in recurring IT/OT issues and recommends adjustments to improve systems or processes to prevent future disruptions.
• Coordinates with external vendors or third-party service providers to manage equipment repairs, software updates, and system improvements.
• Performs other duties as assigned
• Complies with all policies and standards

Senior Administrator, IT

Supply Chain

• Overseeing the entire supply chain process at the plant
• Leads deployment of strategic initiatives to manage flow of materials
• Responsible for Purchasing, Sourcing, Vendor Management, Inventory Management, Production Planning and Control, Receiving, and Shipping
• Drive improvements and discipline for high inventory accuracy levels
• Manage transportation, warehousing, and distribution activities for the plant
• Conduct quality checks on electrical designs to ensure accuracy and reliability
• Supervise and mentor a team of supply chain professionals

Supply Chain Manager

Payroll

• Perform daily payroll department operations; payroll set up, maintain team member records, research issues, manual checks
• Process high-volume, multi-state payrolls timely and accurately while ensuring compliance with Southwire policies, federal and state laws
• Collaborate cross functionally to resolve payroll-related issues and ensure smooth operations
• Manage workflows to ensure all payroll transactions are processed accurately and timely.
• Ensure data integrity between HRIS and Payroll systems through systematic audits
• Load and import files to payroll system.
• Reconcile payroll prior to transmission and validate confirmed reports
• Ensure compliance with tax (federal, state and local), garnishment and support order withholding.
• Ensure compliance with federal and state laws, including government reporting
• Establish and update procedure documentation for all payroll processes
• As needed reporting for government compliance, business needs and audits
• Participate in year-end processes to ensure accurate reporting of payroll data (W-2, W-2c, etc.)
• Other duties as assigned including Analyze data, reports and processes for issues, develop training material and train team members and management on payroll and time system

Payroll Specialist

Human Resources

• Oversees the enterprise-wide support of People & Culture technologies
• Owns the execution of the P&C Technology Roadmap
• Ensures compliance with data privacy regulations

HRIS Manager

Operations

• Manage production and provide leadership to the manufacturing team
• Facilitate the production process to achieve all manufacturing objectives
• Oversee the production floor and manage the human capital plan
• Drive operational excellence and direct capacity management
• Act as a Management Representative during off-business hours
• Ensure the right resources are in place to run operations

Supervisor, Operations

People Operations

• Leads a People & Culture (P&C) team in developing and executing P&C strategies and initiatives within a business unit that align with organizational goals and values.
• Offers a strategic approach to P&C planning, policy development, talent management, and fostering an inclusive workplace culture.
• Partners with leadership and Centers of Excellence (COEs) to drive performance, growth, and compliance across all P&C functions.
• Supports project needs across the network of sites and serves as a strategic advisor of process optimization.

Manager, People & Culture

Manager

• Lead and manage the materials management team, including material handlers, planners, buyers, and supervisors, to ensure a seamless supply chain operation.
• Manage shipping and receiving operations effectively and safely.
• Develop and implement strategies for effective execution of production plans.
• Lead improvement projects for plant flow using Lean methodology.
• Collaborate with Operations Directors and Product Management to forecast demand, plan material requirements, and ensure alignment with production schedules.
• Implement continuous improvement initiatives to enhance supply chain efficiency, reduce costs and improve supplier performance.
• Manage the resources of the plant and communicate bottlenecks preventing execution and improved customer service.
• Lead and support the professional development of the Materials Management team, fostering a culture of excellence and continuous improvement.

Materials Manager

Inside Sales

• Manages inside sales accounts by building strong client relationships, driving revenue growth, and ensuring customer satisfaction.
• Coordinates account strategies, benchmarks sales performance, and defines key objectives to maximize business opportunities.
• Advises with managers to develop tactical and operational plans, allocate resources effectively, and ensure quality and consistency in account management practices.
• Establishes strategic priorities and adapts departmental plans to address operational challenges and resource needs effectively.
• Executes targeted sales initiatives to drive revenue growth, improve conversion rates, and expand the organization’s market presence.
• Evaluates performance of team members, providing coaching, mentorship, and development opportunities.

Inside Sales Manager

Data Scientist

• Deliver innovative systems and solutions
• Collaborate with team on utility products
• Provide digital solutions including contractor planning

PT Professional, Data Scientist, AI Developer

Software Engineer

• Conduct research into existing solutions and ML approaches for handling large amounts of data for Grid Operation.
• Develop, implement and evaluate ML algorithms for optimization of electrical grid operation data.
• Assist with the development of a business case for ML solutions identifying the value proposition for Southwire as well as end users.
• Support data collection, analysis and detailed reporting of findings.
• Assist in updating and creating ML documentation and AI/ML process flow diagrams.
• Prepare technical reports, presentations, and other deliverables to communicate project progress and results.
• Engage with cross-functional teams, business verticals, startups, academic institutions drive project success.
• Support internal and external communication efforts related to Spark Innovation Hub projects and initiatives.
• Perform other engineering-related duties as assigned.

Spark Engineering Intern

Sales

• Your intern assignment is generally 10-12 weeks, and co-op assignment is generally 16-18 weeks and will include an assigned project and opportunities to present your work.
• You will also collaborate on other exciting projects and work with talented peers and inspirational leaders, many of whom began as interns and co-ops themselves.
• You will be provided a robust developmental experience through an immersive onboarding and offboarding experience, assigned a mentor, networking opportunities, organized events, activities, and community service /volunteer initiatives.
• You will have the opportunity to impact the future of the organization, all the while being exposed to a world-class program community.
• Finally, our rising senior interns and co-ops are considered for full-time employment opportunities.
• Support the Energy Sales- High Voltage Systems team contributing to projects that are responsible for overseeing the accuracy of bid packages, evaluating the sales cycle, helping to develop new marketing campaigns, and maintaining the sales catalog and other marketing materials.
• Additionally, projects will assist in helping to build brand awareness, strengthen customer engagement, and drive business growth.

Sales and Marketing Intern, High Voltage Systems

Marketing

• Develop and execute comprehensive marketing strategies aligned with corporate objectives.
• Lead cross-functional teams to ensure marketing strategies execution.
• Champion customer insights and market intelligence to inform strategy and innovation.
• Oversee digital marketing, content strategy, demand generation, and analytics.
• Oversee brand management and ensure brand consistency.
• Manage marketing budgets and optimize spend.
• Conduct performance analysis to measure campaign effectiveness.
• Collaborate with sales ecosystem to drive customer engagement.

Senior Director, Marketing

Director

• Leads adoption of and adherence to the Reliability and Maintainability Roadmap to drive asset effectiveness while fostering a proactive maintenance culture.
• Works directly with plant maintenance managers to drive improvement of functional skills and capabilities throughout each organization.
• Develops and utilizes key performance indicators to qualify and report asset performances.
• Leads a team of predictive analysts that utilize tools and methods such as remote monitoring and artificial intelligence monitoring to detect equipment issues prior to failure.
• Drives skills gap identification so that training and development resources can be offered for gap closure.
• Develops maintenance workflows and ensures plants are utilizing these workflows to optimize efficiency.
• Participates in functional auditing and reports audit and key indicator results to ensure Operations leadership is aware and understanding of plant performances.
• Ensures plant planning and scheduling processes result in efficient and proactive environments.
• Designs and develops programs and systems to improve the effectiveness of maintenance operations, ensuring that processes are optimized for efficiency, safety, and cost-effectiveness.
• Works directly with plant and corporate reliability resources to optimize preventive maintenance activities.
• Partners with Operations team members to co-lead shop floor autonomous development opportunities.
• Ensures compliance with industry regulations and organizational policies, overseeing the implementation of processes and procedures that guarantee maintenance systems meet safety, legal, and operational standards.
• Leads and collaborates with cross-functional teams, including engineering, operations, and IT departments, to design and integrate maintenance systems that align with organizational needs and technological advancements.
• Stays abreast of functional best practices and advises senior management on these practices and emerging trends that will contribute to the development of long-term maintenance strategies and solutions.
• Fosters a culture of safety and quality within the maintenance function, ensuring that all activities adhere to safety protocols and quality assurance measures while maintaining high operational standards.
• Complies with all policies and standards
• Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Director, Center of Excellence – Maintenance

Administrative Assistant

• Support the Project Management team by tracking task progress/completion
• Updating project schedules in MS Project
• Assisting in report/document preparation for monthly update meetings and NPI gate process
• Request project numbers and assist in developing new projects by adjusting timelines and resource allocation in Microsoft PWA
• Monitor and publish task progress in Microsoft Project
• Collect updates on assigned tasks via email
• Verify submission of appropriate documentation to SharePoint sites
• Schedule Microsoft Teams meetings
• Document discussions and follow up on action items
• Prepare PowerPoint presentations for monthly project review meetings
• Maintain reports on resourced and pending projects for product management team
• Collaborate with other Project Admin Assistants to share insights and support each other

Engineer

• Provide deep technical knowledge about the company's products and services, demonstrating their capabilities and benefits to potential customers.
• Establish and foster trusted partnerships with key industry stakeholders to uncover strategic insights, emerging innovation trends, and competitive dynamics to shape solution development and drive customer-aligned innovation.
• Champion customer-centric innovation by leading ideation workshops fostering cross-functional collaboration to uncover and address voice of customer pain points translating insights into actionable engineering requirements.
• Identify the customer’s technical pain points during the entire life cycle and translate them into new engineering requirements for products, tools, or field solutions.
• Summarize product features, functionalities, code compliance, and long-term performance and submit the ideas into the Stage-Gate process.
• Work directly with end users to specify products and services that meet Southwire’s five sustainability attributes from cradle to grave.
• Have proficient knowledge of NEC, NESC, UL, and other relevant industry standards and specifications.
• Interpret electrical/mechanical drawings (CAD, BIM), which include system accessories, to provide the best-in-class solutions.