Sound Physicians

Consultant

• Understands national, state, and market dynamics in the clinician credentialing domain
• Works interactively with colleagues within their portfolio and the Clinician Services department to provide guidance and answer questions related to clinician credentialing
• Brings ideas and innovation to the Credentialing team to improve and develop modern processes and workflows
• Ensures Sound provides a best-in-class clinician experience that offers efficient, high-quality, and seamless clinician credentialing
• Provides Tier 1 technical troubleshooting for Sound Practice Managers as related to clinician credentialing platform and features
• Monthly credentialing file audits to ensure controls and compliance guidelines are met in the clinician credentialing process
• Supports the practices in their portfolio to ensure inbound clinicians are supported in the clinician credentialing process
• Builds and maintains strategic relationships with practice leaders in their portfolio to ensure the clinician credentialing process is current, compliant, and working as designed to help minimize/mitigate any delays in clinicians’ anticipated start date.

Credentialing Consultant

Recruitment

• Manage, optimize, and scale paid digital campaigns across job boards, programmatic platforms, social media, search, and display channels to increase visibility and drive qualified applicants.
• Oversee click-balancing, bid adjustments, and media pacing to ensure efficient spend allocation and performance across priority roles and markets.
• Analyze channel performance and optimize budget distribution, creative strategy, and audience targeting using real-time data.
• Conduct ongoing A/B testing of ads, landing pages, and messaging to improve conversion rates and overall campaign effectiveness.
• Implement and manage UTM parameters, source tracking, and attribution models to measure traffic quality and campaign ROI.
• Partner with external vendors, ad platforms, and media partners, like Google, Meta, and LinkedIn to evaluate performance, negotiate budgets, and align optimization strategies.
• Lead monthly high-priority job promotion initiatives to increase applicant flow for critical clinical roles.
• Design and execute multi-channel marketing campaigns to support new market launches and urgent hiring needs.
• Pilot emerging recruitment marketing technologies and advertising platforms to stay ahead of digital and talent attraction trends.
• Support the Recruitment Marketing Manager with proactive strategies that focus on pipeline development, long-term engagement, and employer brand elevation—beyond reactive 'now hiring' messaging.
• Build and maintain a recruiter self-service marketing hub with templates, tools, and on-demand resources that improve campaign efficiency and brand consistency.
• Launch and manage a recruiter social advocacy program to expand organic reach and amplify hiring messages through employee networks.
• Create and distribute a monthly talent community newsletter to nurture prospects and maintain engagement.
• Conduct competitive intelligence and market analysis to identify differentiators and new opportunities in digital and recruitment marketing.
• Map the candidate journey and analyze key touchpoints to enhance engagement, reduce drop-off, and improve overall candidate experience.
• Monitor and report on campaign performance, channel ROI, budget utilization, traffic trends, and tool effectiveness.
• Produce monthly reporting dashboards summarizing key recruitment marketing metrics, insights, and optimization recommendations.

Senior Digital Recruitment Marketing Specialist

Analyst

• Analyzing, documenting, and optimizing business processes across the Sound Long Term Care Management ACO organization
• Creating detailed process maps and translating them into clear, actionable Standard Operating Procedures (SOPs)
• Collaborating with stakeholders to understand current workflows and identify gaps or inefficiencies
• Developing detailed process maps using industry-standard tools (e.g., Visio)
• Translating process flows into comprehensive SOPs that are clear, concise, and user-friendly
• Recommending process improvements based on data analysis and best practices
• Facilitating workshops and interviews to gather process requirements

Process Design Analyst

Paralegal

• Manage the entire contracting and amendment process for hospital clients, vendors, and ACO arrangements, from request intake (via Salesforce or other workflow tools) through execution.
• Draft, review, and negotiate a variety of agreements, including: Client and hospital services agreements, Vendor and consultant agreements, Business Associate Agreements (BAAs), Nondisclosure agreements (NDAs), Amendments, letters, and other related legal documents.
• Exercise independent judgment and discretion in drafting and negotiating contract terms to ensure alignment with business needs and compliance requirements.
• Collaborate with Operations, Finance, Business Development, and Compliance teams to support strategic initiatives and address contract-related issues.
• Ensure all agreements comply with applicable healthcare laws and regulations, including HIPAA, Stark Law, and the Anti-Kickback Statute.
• Track contract milestones, renewal dates, and deliverables to support ongoing business operations.
• Maintain and organize contract files, contract tracking, templates, and clause libraries to improve efficiency and consistency.
• Support the General Counsel and broader Legal team with special projects, research, and process improvement initiatives.
• Serve as a trusted resource for colleagues across the organization.

Healthcare Contracts Manager, Paralegal

General Counsel

• Negotiate, prepare, draft, review, approve and interpret contracts and other legal instruments.
• Interpret and implement applicable state and federal laws, rules and policies.
• Prepare memoranda and correspondence responding to questions of law and policy.
• Perform or oversee the performance of legal research necessary to draft and analyze various contracts, policies, and other documents to advise internal clients.
• Provide counsel on health care laws including on privacy, government programs, fraud and abuse, physician self-referral and anti-kickback laws, and EMTALA.
• Provide guidance on billing, coding, and other reimbursement matters for compliance with government and commercial health plan requirements.
• Review and monitor compliance policies and procedures and investigate and resolve compliance concerns.
• Provide counsel for legal aspects of patient care with significant medico-legal dimensions.
• Provide advice and counsel in conflicts of interest and other related compliance issues.
• Maintain professional growth and development through seminars, workshops, and professional affiliations.

Associate General Counsel

Vice President

• Monitor and analyze policy and regulatory developments across federal, state, and commercial landscapes
• Anticipate policy shifts and emerging trends, forecasting enterprise impact and scenario options
• Translate complex policy change into business implications that are understandable, actionable, and quantified wherever possible
• Weigh cross-functional tradeoffs and conflicting incentives and synthesize into clear enterprise recommendations
• Facilitate internal alignment across clinical, financial, operational, compliance and field teams
• Partner closely with Finance, Operations and Clinical Leadership to shape growth, pricing, and operating strategies informed by the policy environment
• Shape advocacy priorities and external positions
• Serve as the intelligent client to lobbyists, trade associations, and legal/policy advisors
• Represent or support representation of the organization with regulators, legislators, trade groups, etc.
• Develop thought leadership and positioning that elevates the organization’s credibility with policymakers, payers, and partners
• Establish internal processes to educate executives on policy issues, scenarios, risks, and opportunities
• Build playbooks for how the organization evaluates and prioritizes policy positions

VP, Policy Strategy

Customer Success Manager

• Serve as the primary point of contact for post-acute care facilities participating in Telemedicine and, where applicable, the ACO.
• Facilitate facility-level performance reviews and participate in Joint Operating Committees (JOCs) as applicable.
• Partner with ACO Clinical, Product, and Operations teams to review performance data, identify risks, and coordinate remediation plans.
• Assist facilities with adoption and utilization of ACO population health tools and reporting.
• Serving as the main point of contact in all matters related to client concerns and needs
• Building and strengthening client relationships to achieve long-term partnerships and expansion opportunities
• Identifying barriers to utilization of the Telemedicine service and implementing strategies to overcome those barriers through change management efforts
• Partnering closely with Business Development and Regional Operations Managers to coordinate implementation of new Telemedicine services
• Working closely with other internal teams to ensure objectives and key results (OKRs) are being met
• Assessing client feedback to identify process improvement opportunities and partner closely with internal teams to execute
• Partnering with the clinical team to collect and share feedback to client sites
• Staying on top of accounts, making sure they receive services that and meet their needs and expectations
• Facilitating regular progress update calls with clients and leaders within the organization
• Maintaining accurate client records

Director, Client Success – Facilities

Financial Planning and Analysis

• The Senior Director is a key strategic team member reporting to the VP, Finance, to manage all financial reporting and analytics functions in the Accountable Care Organization (ACO).
• In collaboration with the business leadership and other centralized functions such as accounting, revenue cycle, corporate finance, IT, etc. this individual will be critical in building and managing the financial infrastructure necessary for the success of those business lines.
• The individual will serve as a thought-leader using exceptional financial and analytical acumen along with industry knowledge to support, coach, and enable service line executives, and operational leaders to deliver outstanding performance and results.
• Budgeting and Forecasting Leading ACO financial modeling, budgeting, forecasting processes
• Partnering with key stakeholders internally to develop an understanding of business unit risks, and opportunities and incorporating those assumptions into the financial forecasts
• Building and maintaining monthly close financial documentation, analyses and narrative on results
• Coordinating with Sound finance to ensure alignment with company timelines and processes
• Managing the development of communication materials with Sound executives to support approval process.
• Developing and managing decision support tools by leveraging relevant data and key assumptions from business leaders and colleagues.
• Conducting financial impact analysis to support decisions and measure results.
• Supporting sales team in modeling potential performance of target deals and arrangements.
• Supporting leadership team in modeling vendor deals and strategic support development of such agreements.
• Building and maintaining monthly close financial documentation, analyses and narrative on results.
• Managing key performance indicators in partnership with service line leadership.
• Developing reports and supporting documentation on service line financial performance, assuring accuracy and clarity of results.
• Collaborating with operational teams in service lines to formulate, refine and operationalize strategies to achieve financial goals.
• Liaison to service lines to broader Sound centralized finance teams such as corporate finance, accounting, revenue cycle.

Senior Director, Financial Analytics

Director

• Responsible for all duties related to managing national payer relationships and negotiations
• Develop and implement strategic relationships with major Payers
• Oversee the strategic development, coordination and analysis of managed care agreements
• Understand the nature of the role and organization and flex as needed
• Generate necessary reports for the VP and executive team
• Assess and report progress in meeting department objectives
• Mentor Sr. Payer Contracting Managers and related staff
• Perform other related duties and special projects as assigned

Director, Payer Contracting

Technical Project Manager

• Develop and maintain project plans, schedules, status reports and delivery roadmaps across Dev/Test/Prod environments.
• Track dependencies, risks, and issues proactively.
• Escalate issues for resolution and ensure mitigation strategies implemented to ensure successful project outcomes.
• Create project artifacts: charters, scope definitions, risk registers, and status reports.
• Coordinate Snowflake migration, ADF CI/CD modernization, Power BI governance, and IaC standardization (Bicep/Terraform).
• Partner with engineering teams to implement YAML-based multi-stage CI/CD pipelines, automated validation, and security scanning.
• Coordinate delivery for Snowflake, ADF, Power BI, and Azure infrastructure deployments.
• Ensure consistent configuration management using Key Vaults and managed identities.
• Act as liaison between vendors, business sponsors, stakeholders and technical teams.
• Facilitate planning sessions, backlog reviews, and design discussions.
• Communicate status and risks to technical and non-technical audiences.
• Apply Agile, Waterfall, or Hybrid methodologies as appropriate.
• Identify opportunities to reduce manual effort and improve reliability.
• Support adoption of new tools and workflows through documentation and training.
• Maintain dashboards and documentation in project management tools.
• Track milestones, deliverables, and success metrics (deployment frequency, release stability).

Technical Project Manager – Contract

Database Administrator

• Design, implement, and maintain database systems for performance and security
• Monitor database performance and apply necessary changes or updates
• Collaborate with developers on database schema design and optimize queries
• Conduct audits for compliance with data regulations

Database Administrator – Contract

Compliance

• Conduct research and analyze large datasets from various sources to prevent fraud, waste, and abuse
• Conduct reviews and assessments across multiple service lines to ensure adherence to state and federal regulations
• Serve as a liaison, assisting with communication with other Central Services departments
• Develop fraud detection tools and prepare reports of findings
• Monitor system outputs for integrity and error identification