Senior Director, ACO Network Performance

Sound Physicians

Senior Director responsible for multi-partner performance leadership within ACO at Sound Physicians. Leading team and partner engagement to drive clinical improvement and operational success.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Owns projected clinical improvement savings, AWV completion, and telemedicine adoption outcomes across a multi-partner-type portfolio (clinical groups, post-acute facilities, or combined)
Sets the performance strategy for the portfolio and drives execution through direct team leadership and partner-facing engagement
Accountable for retention of strategic accounts
Operates in a dyad model with assigned Quality Improvement Nurses (QINs) and leads the dyad structure across the pod
Owns partner relationship, performance strategy, governance, operational execution, and commercial levers of the partnership
Contributes to and owns segments of Sound's Network Performance operating model — MPR framework, Partner Termination SOPs, governance artifacts, Copilot Studio agent expansion, and cross-pod standardization
Serves as Sound's senior relationship owner for Too-Big-To-Fail (TBTF) partners within the portfolio

Requirements

What you’ll need

Bachelor's degree in business administration, healthcare administration, public health, or related field required
8+ years in ACO, value-based care, or population health
3+ years leading direct reports in a partner-facing or network role
Demonstrated cross-portfolio fluency across clinical and facility partner contexts
Senior-level relationship ownership with clinical executives and facility operators
Fluency in CCLF, QEXPU, quality registry data, and ACO financial mechanics (shared savings, PMPM, gross savings bridges)
Fluency in ACO contract structure variance (PA Clean TIN, PSA Sound ACO TIN, LTCF OE Participant Agreements)
People leadership — hiring, coaching, performance management, and retention
Governance participation — IPC, Contract Committee readiness, and SteerCo-level synthesis
Strategic advisor posture — the partner experience is "Sound sees something I don't," not "Sound is helpful when I call"

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

value-based carepopulation healthquality registry dataACO financial mechanicsACO contract structureperformance strategygovernance artifactspartner relationship managementoperational executionclinical improvement savings

Soft Skills

team leadershippartner-facing engagementpeople leadershiphiringcoachingperformance managementretentionstrategic advisorycross-portfolio fluencysenior-level relationship ownership