Sophos

Sales Engineer

• Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects
• Assist technical staff from partner and customers in design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines
• Conduct demos, product- and company presentations - also to larger audiences - to help increasing the company revenue; support partners, sales or other audience
• Query prospects to qualify sales opportunities and conduct analysis with technical staff to determine requirements and specifications of solutions
• Support other departments by collecting and aggregating partner feedback and feeding e.g. into Product Management
• Address partner questions and requirements and assist and manage frequent technical evaluations by working with these partners
• Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
• Lead regional distributor enablement initiatives, ensuring distributors are equipped to recruit, onboard, and support MSP partners effectively.
• Collaborate closely with the Global MSP team to share collateral, best practices and market feedback across regions.
• Provide technical and solution guidance to the EMEA MSP Sales team, supporting MSP partner development, enablement, and growth.

Senior Sales Engineer, MSP

Product Marketing

• Lead cross-functional initiatives focused on reducing friction, removing bottlenecks, and improving the Sales & SDR revenue generating potential.
• Design and improve core GTM processes across lead management, routing, qualification, handoff and pipeline progression workflows.
• Partner with Sales, SDRs, Marketing and Systems teams to identify process gaps, define business requirements, and implement scalable solutions.
• Document current-state and future-state workflows to ensure design meets the desired outcome not just stakeholder input.
• Support Stakeholders in “Idea to Implementation” process by prioritizing initiatives that drive true revenue impact and use existing dashboards, data trends, current process & systems to provide guidance & recommendations when needed.
• Translate strategic initiatives into operational plans, timelines, and change management activities that support successful rollout.
• Support systems enhancements by partnering on workflow design, ticket creation, solution UAT, release readiness, and post-launch optimization.

Rev Ops Process Manager

Security Engineer

• You will be responsible for driving net‑new customer acquisition across the UAE, focusing exclusively on opening new enterprise and higher mid‑market accounts.
• Operating as a front‑end sales specialist, you will own pipeline creation and deal closure while working in close alignment with Enterprise and Mid‑Market Account Executives, Sales Engineering, and Channel Partners.
• Your mission is simple: win new logos, build qualified pipeline, and expand market presence across strategic UAE accounts.

Senior Enterprise Account Executive – New Logo Hunter, Cybersecurity

Account Executive

• Own your territory like a business: develop and execute a strategic territory plan that drives new logo acquisition, customer expansion, and long-term revenue growth.
• Generate Mid-Market accounts sales pipeline, qualifying opportunities, and accurately forecasting pipeline with a balanced view of new logo and expand business.
• Achieve agreed quarterly sales goals through management of the sales process to closure, while driving high renewal rates and identifying cross-sell and upsell opportunities across your customer base.
• Drive New business and prospect for your given territory.
• Partner closely with the Renewals team to ensure a seamless customer experience at contract renewal, reduce churn risk, and identify expansion opportunities ahead of renewal cycles.
• Engage with prospects and customers to understand their business pain points, priorities, and drivers, aligning Sophos solutions to customers' desired outcomes.
• Work with the Channel Sales team and partner community to build pipeline through indirect engagements.
• Collaborate with sales engineering and channel partners throughout the sales cycle to achieve high levels of customer satisfaction and strong adoption of Sophos technology.
• Maintain accurate and up-to-date CRM hygiene to support forecasting, pipeline management, and territory reporting.

Senior Territory Account Executive, South Florida

Full-stack Engineer

• Contribute to the design and implementation of product features that align with technical strategy, quality standards, and functional requirements.
• Develop full lifecycle code from development, testing, production, and subsequent fixes and improvements.
• Participate in release planning, providing reliable estimations and delivering work that meets scope and quality expectations.
• Engage in code reviews and other collaborative engineering practices.
• Take part in daily standups, sprint ceremonies, and retrospective discussions.
• Participate in security reviews of new development to help ensure compliance with Sophos security requirements and industry best practices.
• Troubleshoot and resolve issues as a first responder in the team.

Software Engineer

AI Research Scientist

• Research how threat actors are leveraging AI across the attack lifecycle, including: AI assisted social engineering, AI-generated malware, automated reconnaissance, and adversarial attacks against ML-based defenses.
• Research real-world threats to agentic AI systems, AI supply chains, and enterprise AI deployments, assessing risk and developing detection strategies.
• Help instrument and tune telemetry to identify indicators of AI-driven attacker behavior at scale.
• Analyze global telemetry, case data, and OSINT to surface emerging AI-related threat trends and early-warning indicators.
• Identify opportunities to automate repetitive research and reporting workflows using LLMs, scripting, and internal tooling.
• Work closely with CTU researchers, SophosLabs analysts, MDR threat hunters, data scientists, and engineering teams to synthesize findings into unique reporting with actionable intelligence.
• Produce high-quality written intelligence outputs, including deep-dive research, rapid analyses, and strategic forecasting.

Senior AI Threat Researcher

QA Engineer

• Design and execute QA test plans aligned with team standards.
• Collaborate with the Scrum Master, Business Analyst (BA), and Technical Architect (TA) to clarify requirements, resolve issues promptly, and recommend improvements where appropriate.
• Participate in debugging and defect triage activities.
• Develop, implement, and document manual and AI agent-enabled functional and regression tests.
• Manage and prioritize tasks to meet project timelines.
• Support and recommend testing strategies in collaboration with the QA Lead.
• Independently deliver small projects with minimal guidance.
• Ensure release quality through Test-Driven Development (TDD) practices and test coverage reviews.
• Participate in Root Cause Analysis (RCA) investigations and drive continuous improvements.
• Contribute to broader team goals and departmental priorities.
• Recommend and implement process improvements, particularly in the adoption and use of AI within QA practices.
• Perform other duties and responsibilities as assigned.

Applications QA Engineer

Sales Development Rep

• Is accountable for the performance and results of the team.
• Monitors, tracks and reports on KPIs.
• Performs regular team meetings and 1-1s.
• Promotes success, but also addresses underperformance.
• Uses all of this, in combination, to ensure team targets are hit.
• Develops new skills and awareness, unlocks potential, enables progression and delivers, as part of a wider coaching culture, regular coaching sessions.
• Engages positively with other Sales and Marketing leaders.
• Presents regular performance updates, new ideas and future plans.
• Builds a sales mentality and methodology throughout.
• Works with enablement team to design and deliver training programmes that are fit for a modern, progressive and future facing SDR team.
• Sustains energy and purpose across the team through positive leadership, spotting and celebrating good performance.
• Works in tandem with the EMEA SDR Manager to enable and create more time for strategic development of the SDR function.
• Builds close and productive working relationships with others across the Global SDR Leadership team.
• Is willing to experiment, benchmark and take risks.
• Successfully recruits high calibre and high potential candidates.
• Designs and arranges extended induction programmes that enable new recruits to add value from early in their Sophos careers.
• Leads from the front, brings energy, maintains credibility, ensures professionalism and gets people to see new possibilities.

Sales Development Manager

Performance Marketing

• Partner with the Global Growth Marketing leadership to ensure the paid media strategy is anchored to Sophos’ global demand generation priorities, campaign themes, and growth drivers.
• Translate global campaign briefs, messaging frameworks, and creative assets into Americas-specific paid media plans — adapting for local market dynamics, competitive landscape, and buyer behavior.
• Serve as the liaison to Americas regional marketing in global paid media planning cycles, contributing regional performance data, market insights, and channel recommendations that inform global strategy.
• Collaborate with peer paid media managers to share test results, channel learnings, and optimization playbooks, enabling the global team to move faster and smarter.
• Co-develop global paid media standards, governance frameworks, and reporting.
• Manage and optimize a multi-million dollar annual paid media budget with a disciplined, ROI-first approach to allocation across full funnel, campaigns, and audience segments.
• Track, and report on weekly, monthly, and quarterly KPIs for both the Americas and as an input to global reporting.
• Hands-on execution of paid digital campaigns spanning the full demand funnel: awareness, consideration, and conversion. Primary execution coverage for Americas while working as one of the global paid media managers.
• Work with agency partners and internal stakeholders to plan, launch, and optimize campaigns across paid search (Google Ads, Microsoft Bing), paid social (LinkedIn, Reddit, YouTube), programmatic display, and emerging channels such as podcasts and connected TV.
• Lead account-based marketing (ABM) integration with paid media, coordinating with the ABM and sales teams to reach high-value target accounts with precision and personalization.
• Develop audience segmentation strategies that align channels and creative to buyer personas, segments, and stages in the buying cycle.
• Manage and evolve retargeting programs to accelerate pipeline by re-engaging in-market accounts.

Senior Paid Media Manager

Analyst

• Investigate escalated security alerts and incidents across endpoint, network, cloud, and identity environments.
• Perform structured analysis to determine root cause, attack scope, lateral movement, and potential impact.
• Support ransomware investigations by analysing attacker activity, credential abuse, persistence mechanisms, and malware behaviour.
• Deobfuscate suspicious scripts, malware samples, and other indicators to identify malicious activity.
• Conduct proactive threat hunts based on defined hypotheses and emerging threat intelligence.
• Investigate suspicious authentication activity, privilege escalation, and identity misuse.
• Perform investigations on both Windows and Linux systems, including log and process analysis.
• Correlate data across multiple sources, including EDR, SIEM, cloud logs, and identity platforms.
• Document investigative findings clearly and provide actionable remediation guidance to clients.
• Collaborate with senior analysts during high-severity or complex incidents.
• Contribute to detection tuning and improvement of response playbooks based on investigation outcomes.
• Participate in a rotational schedule supporting a 24x7x365 MDR environment.

Threat Analyst

• Exceed monthly quota for creation of qualified sales opportunities
• Manage a funnel of inbound leads and prioritize responses based on SLAs
• Hunt for new business opportunities using outbound prospecting techniques and making use of tools such as DiscoverOrg, LinkedIn Sales Navigator, and Account Based Marketing Services (ABM)
• Meet daily standards for number of outbound calls, emails, and other prospecting activities
• Effectively communicate with Sophos prospects using phone, email, LiveChat, SMS, and our Sales Engagement Platform (Outreach.io)
• Communicate authentically with passion, conviction, and integrity
• Ability to articulate value and uncover needs during LiveChat conversations, phone calls, and email exchanges
• Perform research on companies as a component of lead generation and qualification utilizing the web and other research tools
• Effectively map out organizations and make cold calls to decision makers
• Ask probing, business-oriented questions and challenge prospects to reveal pain in their business that might be solved with improved cybersecurity
• Develop detailed summaries of qualified leads for Sales Reps and our Partners to understand their business pain, stakeholders, decision process, and motivation
• Update CRM (Salesforce.com) with conversations, competitive information, company size, decision making criteria and other pertinent information.
• Attend and participate in weekly/monthly assigned Sales team meetings
• Provide feedback to Marketing and Sales that will help improve our prospecting and demand generation programs

Sales Development Representative

• Managing Sophos' high-growth, high-potential regional and national partners as part of the broader CDW team.
• Developing and executing strategic joint business plans with partners to maximize revenue generation, focusing on new logo acquisition and cross-sell opportunities.
• Collaborating with partners to achieve mutual growth objectives.

Channel Account Executive

• Investigate and analyze logs and security-related events via Sophos tooling.
• Identify and respond to cyber threats occurring within customer environments.
• Communicate and document findings to various customer audiences including technical and executive teams.
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments.
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums.
• Collaborate and assist with core security and threat response teams.
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers.

Threat Analyst 2

Recruitment

• Own the full recruiting lifecycle from intake through offer and close
• Manage a portfolio of roles across the Americas and EMEA
• Build proactive pipelines through sourcing, partnerships, and market mapping
• Deliver a consistent, high-quality candidate experience
• Partner closely with hiring managers, running strong intake and calibration conversations
• Proactively identify risks, misalignment, and blockers and drive solutions
• Manage funnel performance including pipeline health, conversion rates, and time-to-fill
• Drive pace and momentum across multiple concurrent searches
• Identify opportunities to improve hiring processes, workflows, and outcomes
• Contribute to and promote best practices and continuous improvement across the TA team