Sophos

Payroll

• Responsible for the end-to-end payroll processing of a number of EMEA payrolls, including preparation, processing, post-Payroll and tax filing, in coordination with the outsourced payroll solution provider
• Maintain payroll processing system and records by gathering, calculating, and inputting data
• Review data feeds from HR system, ensuring fixed data changes are made in the payroll system and data remains consistent across the two systems
• Work closely with the payroll vendor and other third parties to ensure a smooth monthly process
• Provide payroll and benefits reports to HR and Finance
• Maintain the internal Payroll Procedures manual, updating any changes in process and documenting new processes
• Respond to complex payroll questions from cross-functional departments and employees, escalating as needed
• Recommend ongoing process improvements to enhance the quality/reduce the cost of Payroll services
• Ensure compliance and control requirements are met and coordinate and manage the production of all external compliance reporting and deliverables
• Preparation of required reports and/or payment to government agencies, insurance companies or other organisations
• Ensure all ERS/EES Pension contributions are calculated, paid and reported to the relevant investment funds timely and accurately
• Support the internal audit and external audit requests as necessary
• Support HR and HPBPs to help resolve Payroll related issues, employee benefits in kind, irregular payments, employee or vendor inquiries
• Ensure all employee related matters are appropriately dealt with and/or escalated via HR where relevant, particularly (but not restricted to) sickness and absence recording matters required for payroll compliance
• Remain current on all relevant local regulations involving Payroll
• Support Accountants with the Cash forecast on monthly basis and all analysis for monthly variances to Actual/Forecast to EMEA Payroll controller
• Reports to the EMEA Central and overseas Payroll Team leader
• Sound understanding of EMEA payroll compliance - payroll laws and regulations for each country within the region
• Maintains knowledge on rules and regulations governing EMEA region through attendance at workshops and events as needed

EMEA Payroll Specialist

Technical Account Manager

• The Technical Account Manager (TAM) acts as the primary technical advisor for a portfolio of Sophos customers and partners.
• This role combines deep technical expertise with strong customer engagement, ensuring proactive support, faster issue resolution, and long-term customer success.
• You will build an in-depth understanding of customer environments, advocate for their needs internally, and collaborate across teams to deliver high-quality support and strategic guidance.

Senior Technical Account Manager

Full-stack Engineer

• Architect, design, and develop products or systems aligned with the technical strategy, delivery timelines, and the quality and functional expectations defined with Product Management.
• Define and support unit, system, and integration testing across your own code and the broader product or system; resolve defects, log issues, and assess potential impact on related products or systems.
• Conduct and contribute to peer reviews of code, designs, and specifications in collaboration with the Development Lead or Manager.
• Manage competing priorities effectively and plan your time to consistently deliver against agreed objectives.
• Partner with Test Leads to recommend appropriate and effective testing strategies for the product or system
• Review requirement specifications for completeness, identify gaps or ambiguities, and propose alternative approaches to Product Management aligned with business needs.
• Drive the adoption of new architectures, technologies, design patterns, and engineering productivity improvements to strengthen quality, reliability, and delivery efficiency across projects or the team.
• Recommend improvements to engineering standards and processes across the wider organization and take ownership of assigned implementation areas.

Principal Software Engineer – NSG Firewall

Account Executive

• Own and deliver against a marketplace and alliances revenue quota, including pipeline creation, acceleration, and closed revenue
• Drive measurable revenue growth through hyperscaler marketplaces and strategic technology alliance partnerships
• Build, manage, and forecast a partner-sourced and partner-influenced pipeline in close collaboration with regional sales teams
• Lead co-sell, co-marketing, and referral motions with hyperscalers and aligned technology alliance partners to support quota attainment
• Develop compelling partner-facing value propositions and sales plays in partnership with Product Marketing
• Partner cross-functionally with Sales, Marketing, Partner, and Product teams to align alliance execution with regional GTM priorities and revenue goals
• Cultivate and manage executive and field-level relationships within hyperscalers and technology alliance partners to drive deal engagement and field alignment
• Execute marketplace GTM motions including private offers, joint offerings, and co-branded campaigns with resellers and technology partners
• Accurately track, forecast, and report marketplace-driven pipeline and revenue, ensuring strong inspection, cadence, and predictability
• Enable and influence regional sales teams through co-sell training, deal strategy sessions, and joint account planning
• Represent the company in joint business reviews, pipeline calls, partner summits, and industry events to drive deal momentum and partner commitment
• Ensure operational rigor, CRM hygiene, and visibility across partner-driven opportunities from creation through close

Channel Account Executive – Cloud and Technology Alliances

Support Engineer

• Provide Sophos customers with Technical Support within the defined parameters of Sophos Support Services including customers with defined SLAs, with a focus on quality and customer satisfaction, covering our Network products
• Provide advanced troubleshooting via remote sessions to modify customer’s environment towards a resolution that includes, but is not limited to: Installation issues, best practice configuration, network troubleshooting, Windows, Linux, Mac and Unix OS configuration.
• Handle technical escalations within team response/resolution targets
• Ability to work weekend and on-call shifts on a rotational basis
• Provide Team Leader or Manager feedback about Technical Support procedures and policies, to improve overall customer satisfaction as well as engineer efficiency

Technical Support Engineer – Bilingual English and Spanish

Backend Engineer

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Backend Software Engineer 2

Solutions Engineer

• You will handle all technical aspects of a supporting distribution partners by determining technical requirements and making product trials and evaluations successful.

Security Solutions Consultant – via 3rd party

Events

• Lead end-to-end execution for Black Hat, RSA, Gartner, it-sa, and other major shows working alongside field marketing in regions
• Own booth strategy, messaging hierarchy, and brand environment
• Drive planning and execution for Sales Kickoff, President's Club, launch events, and more
• Align branding, messaging, content production, and logistics
• Manage global and regional formats including hybrid delivery
• Build a tiered library of pre-defined event kits for regional and field teams
• Define booth aesthetics, activations, swag, and messaging by event type and scale
• Ensure regional teams can execute consistently without starting from scratch
• Define and govern event brand standards globally
• Oversee swag strategy, vendor relationships, and production timelines
• Drive global consistency of Sophos branded promotional items and attire
• Partner with Design to evolve booth creative year over year
• Partner with Public Relations on speaker bureau activation at events
• Align speaker opportunities to event strategy and Sophos messaging priorities
• Serve as the central coordination point across field sales, channel, product marketing, PR, and design
• Build event calendars, reporting frameworks, and post-event measurement practices
• Identify and curate corporate promotional sponsorship opportunities to elevate the Sophos brand
• Manage budgets across a portfolio of global events

Senior Marketing Manager – Global Events & Experiences

Marketing

• Build and run Sophos's AIO program end to end.
• Define Sophos's AIO operating model — what we measure, how we earn citations, where we invest, and how AIO interlocks with SEO, content, PR, analyst relations, and product marketing.
• Stand up the visibility tracking system — the prompts, platforms, metrics, and reporting cadence that tell Sophos and its leadership how we are showing up across ChatGPT, Perplexity, Copilot, Gemini, Claude, Google AI Overviews, and emerging surfaces.
• Partner with Content, Product Marketing, and Web to engineer Sophos content so it is retrievable, extractable, and citable by LLMs.
• Work with PR, Analyst Relations, Social Media, and Customer Marketing to build a coordinated citation-seeding program.
• Run continuous monitoring against our competitors across the AI surfaces. Bring back insights, not just data.
• Partner across Strategic GTM, Growth Marketing, Regional Marketing, and Sophos Senior Management Team to drive strategy.
• Make AIO legible to the rest of Sophos. Run brown-bags, build internal playbooks, and represent Sophos externally as the company's AIO voice.

Senior Marketing Manager – AIO Strategist

SDET

• Own end‑to‑end quality for assigned features, components, or services
• Design and execute functional, integration, system, and regression testing
• Perform exploratory testing to uncover edge cases and failure scenarios
• Identify, document, and track defects with clear reproduction steps and impact analysis
• Prioritize effectively, stay focused, and drive tasks through to completion
• Design, develop, and maintain automated test cases for APIs, backend systems, and/or UI
• Actively participate in CI/CD pipelines to support continuous testing
• Work closely with developers, product managers, and other QA engineers
• Participate in requirement and design reviews to ensure testability and risk coverage
• Collaborate with developers to debug issues and validate fixes
• Analyze test results and provide quality insights to support release decisions
• Contribute to improving test coverage, tools, and processes

Software Development Engineer in Test – Network Security

QA Engineer

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Senior Software Engineer – Quality Engineering, Testing

Customer Success Manager

• Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer.
• Establish key relationships within the customer, ensuring regular check-ins to understand, and address promptly, client needs and concerns.
• Develop strong relationships with key buyers and influencers in customer accounts and leverage these during the lifetime of the customer.
• Partner with the customer to build a joint plan for success, maintaining a detailed understanding of customer’s business to achieve high levels of customer satisfaction, engagement, adoption of Sophos technology.
• Deliver an outstanding customer experience to support our brand promise of delivering superior cybersecurity outcomes and to facilitate the cross sell and upsell of services and products
• Monitor customer analytics and KPIs to reinforce the value of the customer solution and identify areas to improve customer experience and optimize the solution.
• Conduct regular business reviews, clearly articulating the specific value Sophos’ services are delivering to the customer and progress on specific customer milestones and goals.
• Coordinate activities of associated roles across onboarding, sales, product operations, services, and renewals to ensure smooth handoffs and optimal customer experience.
• Sustain business growth and profitability by maximizing value, driving usage, adoption, upselling services, and reducing churn.
• Act as an escalation point for high-impact customer issues when necessary, ensuring appropriate teams within Sophos are engaged for quick resolution
• Work within the wider CSM team to implement scalable programs and process improvements to drive efficiency of internal customer success processes and improve customer experience.
• Must be willing to travel

Senior Customer Success Manager – ANZ

• Define and own Sophos’s ABX operating model across Mid‑Market and Enterprise.
• Lead target account selection and tiering in partnership with Sales, Sales Ops, and RevOps.
• Orchestrate complex buying groups by mapping stakeholders, identifying coverage gaps, and activating plays.
• Drive AI‑first personalization at scale, including AI‑generated content variants.
• Build and operationalize an ABX plays library, with clearly defined triggers, audiences, content, channels, sales actions, and success metrics.
• Own ABX measurement, attribution, and reporting.
• Ensure tight Sales and BDR alignment, owning the operating cadence and pipeline reviews across regions.
• Serve as steward of the ABX tech stack, driving adoption, ROI, and continuous improvement across intent, engagement, CRM, analytics, and AI tools.
• Operate as a cross‑functional program leader, influencing Marketing, Sales, BDR, CS, RevOps, and regional teams without direct authority.

Senior Marketing Manager, ABX Strategist

• Develop a set of selected strategic partners; existing and net new.
• Develop relationships at all levels across the partner to drive revenue growth and profitability.
• Build and execute business plans that identify, develop and close incremental opportunities to deliver outstanding growth for the partner and Sophos.
• Enable partners to take full advantage of Sophos comprehensive solution and services portfolio to improve their customer’s security protection and response.
• Directly support partners qualify and close complex customer deals, engaging wider sales and sales engineer teams where required, gather insights to ensure accurate business forecasting.
• Own and manage the frequent joint business review, and planning process between Partners’ and Sophos decision makers, incl. clearly defined KPI’s and SMART goals with agreed outcomes.
• Collaborate to develop marketing plans with partners to drive incremental sales pipeline ensuring high return on investment from activities like lead gen campaigns and events.
• Coordinate the involvement of Sophos staff, including product management, sales, SE, marketing, support, service and management resources to meet partner performance objectives and partner expectations.
• Drive high renewal rates by ensuring partners focus on their renewals and build an engagement plan to align Sophos and Partner teams, identify new business and cross sell opportunities.
• Motivate, educate and ensure Partner sales and technical staff are go-to-market ready, provide access to certification and training materials and develop an enablement plan.
• Travel both local, nationwide and some international is required to ensure engagement across aligned partners and as a component of managing the landscape, and working at Sophos.

Channel Account Executive

• Design, develop, test, and maintain backend services and APIs using Go, with a focus on scalability, reliability, and security.
• Build and enhance identity-related services (e.g. authentication, authorisation, user and service identities, token management, policy enforcement).
• Contribute to system design and technical discussions, helping shape service architecture and implementation approaches.
• Write clean, maintainable, and well-tested code, following best practices in software engineering and secure development.
• Participate in code reviews, providing constructive feedback and ensuring high code quality across the team.
• Collaborate effectively with cross-functional teams, including product management, security, SRE, and other engineering teams.
• Troubleshoot, debug, and resolve issues in production systems, participating in on-call rotations as required.
• Continuously improve engineering processes, tooling, and system observability.