Sophos

Sales Development Rep

• Partner with Regional Marketing and Sales leadership to drive Americas pipeline strategy, including new-logo development and cross/upsell initiatives.
• Lead, coach, and develop a geographically dispersed SDR team, ensuring consistent performance and high-quality pipeline generation.
• Oversee inbound lead qualification and outbound prospecting to deliver sales-ready opportunities that meet monthly and quarterly targets.
• Build strong relationships with Sales, Channel, and Marketing teams to ensure alignment, smooth handoffs, and effective GTM execution.
• Collaborate with Marketing Managers to execute targeted call-downs and direct-to-market campaigns that accelerate pipeline creation.
• Work with Sales/Marketing Operations and IT to enhance SDR tools, workflows, and systems (e.g., SFDC) for greater efficiency.
• Recruit, onboard, and mentor new SDR team members; manage performance through regular coaching, feedback, and formal reviews.
• Provide clear, data-driven reporting on team productivity, pipeline contribution, and attainment to regional leadership.
• Support global SDR initiatives by contributing insights, refining processes, and aligning regional execution to global standards.
• Drive continuous improvement through proactive feedback, performance optimization, and recognition of top contributors.

Senior Manager, Sales Development Representatives

Sales Operations Manager

• Develop, implement, and maintain sales territory models to ensure balanced workload and market coverage.
• Partner with sales leadership to evaluate territory performance and make recommendations for optimization.
• Support the development and refinement of sales forecasts by analyzing historical trends, pipeline data, and sales activity.
• Maintain and deliver regular reporting packages for sales leadership, including forecast accuracy, attainment, and trending analysis.
• Monitor pipeline health, coverage, and movement to provide visibility into sales performance and future revenue.
• Identify gaps, risks, and opportunities within the funnel and recommend actions to improve conversion rates and deal velocity.
• Serve as a key business user and administrator for CRM (e.g., Salesforce) and related sales systems.
• Drive process improvements and system enhancements to streamline sales operations and improve user experience.

Sales Operations Analyst

Manager, Sales Development Representatives

Human Resources

• Coordinates and solves all HR requests from managers and employees raised within the internal contact tool Jira.
• Produces and coordinates all necessary documentation within the hiring and termination processes
• HR operations tasks include drafting addendums, managing childcare leave, paternity leave, background checks
• Responsible for all necessary actions on occupational medical check compliance
• Backoffice admin for all employee files, checking the accuracy of information
• Responsible for operating all changes within the employee management tool Success Factors
• Collects, checks and registers all medical leaves; drafts the monthly documents
• Be the main contact point for audit actions
• In charge of the local archive, maintaining local employee files

HR Coordinator

Social Media Manager

• Support day-to-day social media management, with a focus on YouTube and LinkedIn
• Create and edit high-quality video content for social media, including short-form (LinkedIn, Instagram, YouTube Shorts) and occasionally longer-form
• Develop motion graphics and lightweight animations to enhance storytelling
• Support social campaign planning from concept through to delivery
• Optimise content for each platform, with a strong understanding of YouTube best practices (thumbnails, titles, retention, SEO)
• Collaborate with internal teams to capture content at events, shoots, and day-to-day moments
• Partner with marketing, PR, and product teams to translate messaging into compelling social content
• Monitor performance and continuously refine content based on insights and trends
• Stay on top of social and video trends, bringing fresh and relevant ideas to the table

Senior Social Media Specialist

Account Executive

• A heavily proactive role working within a Channel team that needs to grow its business by recruiting, qualifying and onboarding new partners to drive net-new and cross-sell revenue.
• Reporting to the Senior Director of the Channel, based in Australia.

Senior Channel Account Executive

• Own executive relationships and accountability for strategic commercial enterprise accounts, ensuring growth, satisfaction, and long‑term partnership.
• Acquire new logos through proactive prospecting and land-and-expand motions (cross-sell/upsell), aligned to customer outcomes and security roadmaps.
• Engage multi-threaded buying centres (CIO/CISO, CTO, IT Ops, SecOps, Network, Cloud, Risk, and Procurement) to shape demand and build consensus.
• Lead the end-to-end enterprise sales cycle - qualification, discovery and solutioning, business case/ROI, negotiation, and closure - coordinating pre-sales, product, marketing, customer success, and support.
• Run rigorous account planning and ABM execution: whitespace analysis, stakeholder mapping, pursuit strategies, POCs/pilots with success criteria, and targeted campaigns to accelerate adoption.
• Deliver quarterly revenue goals through disciplined pipeline creation and governance, CRM hygiene (Salesforce, Clari, Power BI), and high-accuracy forecasting.
• Partner-led growth: collaborate with distributors, SIs, and key resellers on joint account plans, deal registration, demand generation, and field events; leverage hyperscaler/cloud marketplaces where applicable.
• Drive commercial deal strategy: pricing and packaging, multi-year subscriptions and expansion that maximizes ARR and retention.
• Territory coverage & in-country travel: execute field plans across Australia, maintaining a strong onsite presence with customers and partners.
• Apply MEDDPICC methodology to manage complex enterprise deals, ensuring disciplined qualification, structured deal progression, executive alignment, and consistent participation in opportunity reviews with sales leadership.
• Deal governance & risk management: identify blockers and dependencies in large opportunities and drive mitigation with sales leadership, finance, legal, and delivery teams.
• Market, regulatory, and competitive intelligence: track sector trends (e.g., cloud adoption, SOC modernisation, data-protection expectations) and competitive moves; feed insights to product and marketing to sharpen positioning.
• Champion customer success and referenceability via smooth handovers, adoption milestones, QBRs, measurable value realisation, and case studies/references.

Senior Enterprise Account Executive

• Actively create and pursue leads and opportunities in the stated territory.
• Drive new customer adoption, cross-sell opportunities, and a high renewal rate in the territory.
• Build relationships with key customer stakeholders, including C-level customer representatives.
• Build relationships with key channels and partner organisations within your territory
• Identify customers’ solution requirements and engage Sales Engineering, Marketing and Channel to provide support throughout the sales cycle
• Qualify opportunities identified through research, internal sales teams, specific marketing campaigns, procured databases, reseller databases and incoming evaluations to determine the size, value, structure and business issues and make decisions as to whether the opportunity should be pursued.
• Adherence to the Sophos CRM of choice (Salesforce) in line with the cadence set by Sophos management’s reporting and forecasting standard
• Maintain relationships with existing strategic partners and work with them to ensure business retention and develop business growth through cross-sell and new business acquisition.
• Develop and maintain detailed knowledge of Sophos products, services and those of Sophos competitors to a high standard.

Senior Territory Account Executive

Marketing

• Support execution of North America channel marketing programs including webinars, partner campaigns, virtual events, in-person events, and enablement initiatives.
• Coordinate logistics for partner-facing webinars and events, including scheduling, speaker coordination, promotional communications, and post-event follow-up.
• Draft and distribute partner communications such as email campaigns, event invitations, program updates, and enablement announcements.
• Collaborate with Channel Marketing Managers and Channel Sales to support joint marketing initiatives with partners.
• Assist with MDF and budget tracking, documentation, and performance reporting to ensure accurate measurement and compliance.
• Maintain project plans and timelines using tools such as Asana or similar platforms to ensure smooth execution across multiple concurrent initiatives.
• Track and report on program performance metrics including registrations, attendance, engagement, and pipeline contribution.
• Use AI-powered tools and automation to streamline communications, reporting, and workflow efficiency.
• Support cross-functional coordination with product marketing, field marketing, sales development, and corporate marketing to ensure alignment and consistency across partner programs.
• Contribute ideas to improve processes, partner engagement tactics, and execution efficiency.
• Expected travel: up to 10–15%

Channel Marketing Specialist

Solutions Engineer

• Own the enterprise Anaplan vision, roadmap, and investment strategy
• Define and communicate platform outcomes, success metrics, and value realization
• Act as the final decision-maker on scope, prioritization, and trade-offs
• Translate executive objectives into clear product strategy and delivery plans
• Lead intake, prioritization, and release planning across multiple planning domains
• Ensure adoption through change management, enablement, and stakeholder alignment
• Establish and enforce enterprise Anaplan architecture standards (DISCO, ALM, UX, performance)
• Design and oversee multi-model, multi-workspace architectures that scale with the business
• Partner with IT and Data teams to design governed integrations (e.g., Salesforce, Snowflake, ERP)

Senior Manager, Anaplan Product – Solutions Architecture

Public Relations

• Lead the development and implementation of the Americas PR strategy
• Drive proactive media outreach and press campaigns
• Manage external agencies in the U.S. and LATAM
• Build and nurture strong relationships with key journalists
• Secure top-tier coverage in national media outlets
• Prepare spokespeople with messaging and media training

Senior Manager, Americas PR

Content Marketing Manager

• Own and evolve the global content marketing strategy to support brand awareness, new logo growth, customer expansion, product launches, customer retention, and thought leadership
• Translate business objectives into actionable content plans across the entire buyer and customer lifecycle
• Lead content planning and prioritization across channels, audiences, and regions
• Ensure all content aligns with brand messaging, positioning, and strategic product marketing narratives
• Optimize the use of AI-powered technologies to accelerate content creation, effectively balancing AI with human expertise and oversight
• Lead, mentor, and develop a team of regionally-dispersed content creators
• Establish clear roles, workflows, and metrics to ensure operational excellence
• Foster a culture of creativity, collaboration, and continuous improvement
• Oversee the development of high‑impact content including thought leadership, whitepapers, case studies, web pages, email copy, video scripts, social content, and more
• Review and elevate content quality, ensuring clarity, accuracy, consistency, and brand alignment
• Partner with our Brand/Creative Services teams to collaborate on the delivery compelling multimedia content
• Work closely with the wider marketing and Go-to-Market group to understand priorities and turn them into effective content strategies
• Ensure content supports key commercial initiatives such as campaigns, launches, ABM programs, sales enablement, and customer expansion
• Build strong internal relationships to source insights, customer stories, and subject‑matter expertise
• Owns the effective communication of content resources and how to take advantage of them across the marketing and wider go-to-marketing group
• Define content KPIs tied to business outcomes
• Track content performance using analytics tools and deliver regular insights and recommendations
• Drive a culture of experimentation and data‑driven optimization across formats and channels
• Maintain a centralized editorial calendar mapped to company priorities
• Oversee content governance, workflows, documentation, and scalable processes
• Manage budgets and agency relationships

Senior Manager, Content Marketing

Chief Marketing Officer

• Identify, develop, and deliver compelling content
• Support development and execution of content marketing strategy
• Create high-quality, engaging, and on-brand content
• Monitor content performance metrics and provide insights
• Manage content calendars and workflows

Content Marketing Executive

Operations

• Define and execute the global strategy for Threat Operations, ensuring alignment with Sophos’ broader business objectives, product roadmap, and customer commitments.
• Lead multiregion SOCs and Threat Ops functions with a focus on operational scale, service reliability, innovation, and measurable customer outcomes.
• Own operational OKRs, performance targets, and continuous improvement initiatives across global teams.
• Oversee global MDR operational delivery, including threat detection, response, threat hunting, automation, and analyst workflows.
• Drive transformation programs that enhance efficiency, tooling, quality, and incident handling maturity.
• Partner with Engineering and Product to shape roadmap priorities, requirements, and future service capabilities.
• Own capacity modeling, workforce planning, and longterm staffing strategies for a global 24x7x365 operation.
• Act as a sponsor for strategic customers, ensuring clarity, trust, and superior support during major incidents and escalations.
• Engage with executive leadership (internal and external) to represent Threat Operations, service posture, and strategic initiatives.
• Drive customer retention and service expansion in partnership with Sales and Customer Success.
• Collaborate deeply with Threat Research and Labs to operationalize advanced detection capabilities.
• Influence longterm architecture and design decisions for SOC tools, data pipelines, automation, and telemetry.
• Champion security operations best practices across internal teams and customer-facing functions.
• Build and scale high-performing global teams, including frontline analysts, leads, managers, directors, and senior technical staff.
• Develop leadership bench strength, establish succession plans, and drive a culture of excellence, accountability, and innovation.
• Create and maintain a global operational training strategy, including career development frameworks.
• Drive established policies, procedures, and standards as a means of producing repeatable outcomes as they relate to Managed Detection and Response goals and objectives.
• Perform team member assessment, development, and implementation of continuous improvement practices.

Senior Director, Threat Operations

Analyst

• Monitor, investigate, and respond to alerts generated by the Sophos security stack (including EDR/XDR capabilities).
• Perform end-to-end analysis on suspicious activity to assess scope, impact, and risk.
• Identify and respond to cyber threats across customer environments using approved playbooks and tooling.
• Accurately document findings, investigative steps, and outcomes in the MDR case management platform.
• Conduct threat hunting to identify potential threats throughout the MDR customer base.
• Investigate phishing emails, suspicious binaries, and behavioral anomalies.
• Support detection tuning by identifying recurring false positives and suggesting improvements.
• Stay informed on threat actor behaviors, MITRE ATT&CK techniques, and Sophos threat research updates.
• Proactively research emerging IOCs, active exploits, and vulnerabilities to stay ahead of evolving threats.
• Contribute to internal knowledge bases, documentation, and continuous improvement initiatives.
• Participate in shift rotations and ensure timely, detailed handovers between global teams.
• Provide detection and response support for active security incidents.
• Manage case workflows: create cases, track progress, and follow up with clients until resolution.
• Engage with clients via email, phone, and tickets as part of case handling.
• Assist with developing and refining Security Operations processes, playbooks, and tooling feedback.