Sonova Group

Sales

• Analyze sales trends and key performance indicators and share insights with Senior Management
• Perform channel and customer-level analysis to support strategic decision-making
• Monitor sales performance and identify improvement opportunities
• Support quarterly business reviews
• Conduct financial analysis for customer pricing proposals
• Track promotions with Sales, Marketing and Product Management
• Contribute to sales budget and monthly forecasts
• Recommend enhancements to BI tools including SAP BW and Salesforce

Sales Analyst

Communications

• Develop and lead the North America communications strategy, ensuring alignment with Sonova’s global brand and business priorities
• Serve as a strategic advisor to the President and regional leadership, guiding executive communications, high-impact messaging, and stakeholder engagement
• Drive internal communications that inspire employees—through storytelling, leadership visibility, and owned formats such as town halls, video messages, and digital platforms
• Manage change and crisis communications, partnering with HR and business leaders to support transformation efforts, mitigate risks, and safeguard Sonova’s reputation
• Lead external communications by strengthening media relationships, supporting thought leadership initiatives, and shaping market-appropriate messaging for the U.S. and Canada
• Ensure brand stewardship through consistent application of Sonova’s identity, local activation of global campaigns, and oversight of regional social media presence
• Manage key stakeholders and agency partners to deliver integrated, high-impact communications across organizational, cross-functional, and public environments

Senior Director, Communications

Manager

• Lead and mentor a team of Sales Analysts to deliver accurate, actionable sales reporting and insights.
• Analyze sales performance across multiple data sources (SAP, BW, Salesforce) to identify trends and improvement opportunities.
• Partner closely with sales channel leaders to understand market dynamics and communicate analytical findings.
• Oversee monthly sales reporting for key stakeholders, including senior leadership.
• Manage core sales operations functions such as territory planning, commission calculations, and quota management.
• Drive continuous improvement in data integrity, reporting automation, dashboard/tool development, and business intelligence adoption.
• Serve as the organization’s analytics subject matter expert, collaborating with cross-functional teams to optimize sales processes.

Manager, Channel Analytics

Designer

• Design and develop precision plastic and sheet-metal components for miniature, injection-molded products using Creo (Pro/ENGINEER)
• Create and document inspection criteria for components and materials
• Participate in engineering problem-solving throughout development, tooling, and molding stages
• Conduct hands-on prototyping and testing from concept to mass production
• Inspect parts for compliance with design intent and quality standards
• Collaborate with tool and molding suppliers during fabrication and commissioning
• Support production and Quality Assurance by analyzing and resolving mechanical and assembly-related issues

Mechanical Designer

Marketing

• Provide field marketing support to key regional stakeholders
• Responsible for managing and coordinating multiple marketing channels
• Collaborate with the centralized marketing team
• Monitor daily data analysis and reporting regional performance

Regional Marketing Manager

Research Analyst

• Collaborate with research partners to design and implement post-market clinical studies on AB products
• Establish relationships with clinicians and communicate results internally and externally
• Execute clinical studies, including contracts, insurance, and ethical approvals
• Coordinate training, monitoring, and review of clinical trial data
• Support study results for publications and presentations
• Develop a high level of professional scientific, technical, clinical and regulatory expertise
• Travel requirement: 30%

Clinical Research Specialist

Customer Support

• Provide professional support and coordination of staff (m/f/d) in daily production operations and act as deputy for the team leader during their absence.
• Actively participate in the ongoing operation of Surface Mount Technology (SMT).
• Support, operate and safeguard Automated Optical Inspection (AOI), including covering breaks and acting as a floater.
• Analyze malfunctions and implement initial corrective measures in close cooperation with technical interfaces.
• Organize shift handovers and participate in daily management (tier meetings).
• Actively participate in Continuous Improvement, 5S and Kaizen activities.
• Ensure a clear flow of information and conduct Gemba walks.

Team Leader, Support Specialist

• Provide technical support and coordinate employees (m/f/d) in daily production operations, and act as deputy for the team leader during absences
• Actively participate in the ongoing operation of Surface Mount Technology (SMT)
• Support, operate, and secure Automated Optical Inspection (AOI), including covering breaks and acting as a floater
• Analyze faults and take initial corrective actions in close cooperation with technical interfaces
• Organize shift handovers and participate in Tiered Daily Management
• Actively engage in Continuous Improvement, 5S, and Kaizen activities
• Ensure clear information flow and conduct Gemba walks

Deputy Team Leader, Support Specialist

Mechanical Engineer

• Develop innovative audio products
• Collaborate with cross-functional teams
• Ensure high-quality standards throughout design processes
• Engage in continuous improvement initiatives

Design Engineer

Procurement

• Lead procurement activities within projects, ensuring value added and timely sourcing of materials and services
• Partner with R&D and Engineering to integrate procurement strategies into product design and development
• Support VAVE (Value Analysis/Value Engineering) initiatives to drive cost optimization and continuous improvement
• Negotiate supplier contracts and manage relationships to deliver innovation, quality, and savings
• Maintain accurate material master data in SAP through the design and development phases
• Promote sustainable sourcing practices and contribute to Sonova’s digital procurement evolution
• Collaborate globally to align sourcing plans with business objectives and category strategies

Manager, Procurement NPI

Frontend Engineer

• Perform patient hearing test assessments; analyze results and recommend varied treatment and product options
• Address patient’s questions and concerns regarding benefits of Hearing Aid use
• Discuss pricing of hearing instruments, presenting the value of hearing health care, your services, and the long-term effects of hearing aid use
• Community outreach efforts to generate new patient referrals
• Teach patients how to utilize the new technology to meet their hearing goals
• Hearing aid repairs, checks, and cleanings.
• Perform adjustments to fitted products; comply with all procedural company quality standards and guidelines to maximize product performance and overcome patient concerns/objections.
• With direct support of clinic staff, ensure smooth office operations

Audiologist, Hearing Instrument Specialist

Brand Manager

• Working closely with the Group Communications Team, Director Brand, and Creative Studio Lead.
• Execute static, motion graphics, and design projects to support Group Communications
• Create graphics and design assets in line with Sonova brand guidelines
• Develop and formalize design and graphics templates for digital, print, and video
• Provide layout and formatting for internal and external campaigns and releases
• Create motion graphics and animation assets for A/V projects
• Support the development of Sonova’s CICD guidelines and perform brand checks
• Ensure timely documentation and structured asset storage

Design & Brand Specialist

Human Resources

• Provide first-level support for employees and line managers in HR-related inquiries
• Answer internal inquiries efficiently and accurately
• Respond to inquiries and perform transactions using documented processes and policies through the Inquiry System
• Escalate issues to second-level support or triage inquiries to the appropriate queue
• Input basic employee data into the HR system database and document activities as requested and generate basic reports
• Review documents and reports related to employee records in HR processes to verify their accuracy
• Collaborate and assist in various HR processes and process optimizations

HR Services Trainee, German Skills

• Take ownership of the end-to-end administrative employee lifecycle
• Prepare and process employment contracts and amendments
• Maintain accurate employee data in HR systems (SuccessFactors / SAP)
• Ensure timely and accurate payroll-related data
• Manage employee lifecycle activities (onboarding, changes, transfers, exits)
• Support line managers and employees on HR topics
• Assist with annual HR processes (appraisals, salary, bonus)
• Provide second-level support for HR systems and time recording tools (Atoss)
• Advise on HR policies, procedures, and employment conditions

HR Service Specialist

Administration

• Continuous monitoring and adherence to all key performance indicators (KPIs)
• Monitoring and management of the complete ordering process from purchase order to goods receipt, including invoice verification and initiating corrective actions as needed in coordination with product management, marketing, sales and logistics
• Operational support in procurement and fleet management, contract administration, coordination and dispatching of marketing materials, and handling of complaints
• Master data responsibility for the material master, including material costing, packing instructions, and transfer prices
• Preparation of reports and conducting analyses
• Preparation of logistics reports and performing closing tasks
• Support and execution of the annual inventory
• Supplier evaluation and assessment, participation in the annual audit
• Collaboration in data protection coordination and environmental management, and support for related tasks