Sonova Group

Account Manager

• Suivre vos clients et les former sur nos nouveaux produits et services.
• Ambassadeur de la marque, vous êtes la Référence commerciale et technique sur votre territoire.
• Travailler en étroite collaboration avec des audiologistes et leurs équipes.
• Développer les ventes de votre portefeuille clients et prospecter de nouveaux comptes.
• Négocier les conditions tarifaires pour gagner de nouveaux marchés.

Account Manager, Audiology Support

Compliance

• Lead & support global environmental regulatory strategies for consumer electronic products
• Manage material compliance (RoHS, REACH, PFAS)
• Engage with authorities and service providers for environmental compliance

Environmental Regulatory Compliance Officer

Director

• Lead and inspire the sales team to achieve KPIs such as revenue targets and margins
• Manage, coach and develop a team of Hearing Care Professionals and support employees
• Effectively manage and support change management initiatives
• Ensure the team provides a customer-centered approach
• Ensure compliance with local and global policies, including HIPAA, licensing, and CEUs
• Collaborate with leaders to execute talent management initiatives
• Lead strategies to improve engagement across the region
• Maintain awareness of industry trends

Regional Director – Hearing Care

Manager

• Lead or support M&A transactions at Group level, from evaluation to execution
• Develop business cases and valuation models to assess strategic opportunities
• Coordinate and lead due diligence activities, working closely with internal and external stakeholders
• Prepare management decision papers and presentations for senior leadership
• Structure deals, including financial and tax considerations, and drive/support the negotiation processes
• Oversee post-merger transition activities such as business case validation and purchase price allocation (PPA)
• Ensure consistent monitoring and documentation of the M&A decision-making process

Senior M&A, Corporate Development Manager

• Deeply understand and communicate the sales process to customers, delivering consistent and compelling messaging aligned with field strategies.
• Proactively maintain contact with assigned accounts, including those not actively covered by field sales, following prescribed frequency metrics.
• Follow up on field team visits, ensuring seamless communication and execution of next steps.
• Build strong relationships with customers throughout the sales process, adopting a customer-centric approach and ensuring responsiveness to inquiries.
• Identify, prioritize, and engage with new account leads, qualifying opportunities and facilitating appointments for field sales.
• Manage customer communications in coordination with field team strategies, including funnel management and support for new, stalled, and ongoing opportunities.
• Support territory planning and quarterly business reviews by collaborating closely with Regional Sales Managers and Clinical Trainers.
• Assist with loyalty program onboarding, compliance, and utilization, in partnership with field representatives.
• Ensure customer data accuracy by maintaining and updating contact details and TAUPs.
• Document all customer interactions daily in the CRM system and comply with all local, state, federal, and internal policies.
• Support promotional initiatives, training events, and product launches, complementing field team activities.

Account Manager, Audiology Support

Environmental Regulatory Compliance Officer

Regional Director – Hearing Care

Senior M&A, Corporate Development Manager

Account Representative