[solidcore]

Manager

• Play a critical leadership role in ensuring our 170+ studios nationwide operate smoothly and safely by leading centralized facilities operations, managing day-to-day workflows, and building scalable systems to support our growing footprint.
• Directly oversee facilities operations 170+ studios across our network and manage emergency service budgets while driving a major operational transformation.
• Ensure critical issues impacting class operations and revenue (e.g., HVAC, equipment failures) are prioritized and resolved within 24-48 hours
• Supervise and support Facilities Coordinators, providing guidance, training, and performance feedback
• Build team capacity to handle projected network growth and increasing work order volume
• Support asset management initiatives that protect revenue and improve client experience (e.g., HVAC & plumbing performance)
• Develop emergency response protocols and after-hours escalation procedures for business-critical failures
• Partner with the Senior Facilities Asset Manager to translate long-term asset strategies into daily field execution
• Collaborate with Studio Operations, Field Ops, New Studio Openings, Construction, and Finance teams to ensure facilities priorities are integrated, funded, and communicated
• Manage relationships with third-party service providers and ensure compliance with SLAs; conduct regular vendor performance reviews

Senior Facilities Field Manager

Human Resources

• Serve as Workday system administrator, managing configurations, user access, and system optimization to support HR operations
• Maintain data integrity through regular audits, validation processes, and quality control measures across HR systems and integrations
• Proactively monitor system performance and resolve technical issues in partnership with IT, vendors, and implementation partners
• Evaluate and optimize Workday and other HR systems by analyzing business needs, testing configurations, and ensuring solutions leverage full platform capabilities
• Develop and maintain recurring reports and analytics (monthly, quarterly, annual) that support data-driven decision making across the organization
• Respond to ad hoc reporting requests and create dashboards that provide stakeholders with actionable, real-time insights
• Serve as the primary HRIS liaison for cross-functional teams including HR, Payroll, Finance, and IT to gather requirements, troubleshoot issues, and deliver data solutions
• Lead process improvement initiatives by identifying manual workflows and designing automated solutions in Workday
• Support the Workday implementation through process documentation, system configuration, user acceptance testing, and workflow design
• Develop and maintain comprehensive HRIS documentation, including standard operating procedures, configuration guides, and user training materials
• Provide end-user training and support to ensure successful adoption of Workday across the organization
• Ensure compliance with all applicable federal, state, and local laws and regulations related to HRIS data management and employee record keeping
• Proactively identify and execute process improvements for ongoing HRIS and data management practices by staying current on system updates, industry best practices, and emerging HR technology trends

HRIS Analyst

• Creating and monitoring class schedules. Ensuring adequate coverage and looking ahead to optimize and maximize the schedule.
• Owning operational and financial responsibility for multiple studios across a defined territory.
• Delivering revenue and sales targets, profitability, attracting, retaining and developing top talent within their area.
• Working closely with the Director of Studios to manage the day-to-day operations of [solidcore] studios within the area and implementing company-wide strategies, policies, and procedures.
• Daily, Weekly, Monthly Reporting. Running, analyzing, and reporting on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Developing local initiatives and marketing strategies to drive unique traffic and exceed studio-specific goals.
• Fostering relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Serving as a [solidcore] studio coach, maintaining a schedule with a minimum of 2 classes per week.
• Ensuring positive and prompt client communications.
• Leading and developing a team of Head Coach-Community Managers.

Area Manager

Accountant

• Organize, process, and code weekly invoices, including preparing and executing vendor payments
• Maintain strong communication and positive working relationships with [solidcore] vendors
• Support revenue reporting
• Perform AR and AP reconciliations
• Perform bank reconciliations
• Assist with month-end close processes, including preparation of journal entries, account reconciliations, and supporting schedules
• Assist with ad hoc accounting projects and process improvements as needed
• Ensure compliance with GAAP, internal controls, and company accounting policies
• Respond to requests from external auditors

Staff Accountant

• Prepare and assist in filing federal, state, and local income tax returns.
• Support the calculation and filing of sales & use tax, property tax, and other business taxes.
• Assist with the preparation of annual tax provisions in compliance with ASC 740 (if applicable).
• Maintain accurate tax workpapers, schedules, and supporting documentation.
• Addressing tax notices and following up with them with various jurisdictions
• Research tax laws, rulings, and regulations to support compliance and planning activities.
• Prepare technical memos and summaries for review by senior tax staff.
• Assist in gathering data and responding to inquiries during tax audits.
• Maintain organized records to support tax positions and minimize risk.
• Work with Finance, Accounting, and other departments to gather tax-related information.
• Provide basic tax support on business transactions and projects as needed.
• Stay current with evolving tax regulations and participate in ongoing learning.
• Work under the mentorship of senior tax staff to build technical and analytical skills.

Tax Associate

Operations

• Overseeing the execution of daily Mindbody workflows as well as other service providers (e.g. Contentful, Monday)
• Work with teams to enhance how teams utilize Mindbody and other digital platforms
• Be the focal point of any issues related to/from Mindbody and tools used by the field
• Collaborate with HQ and field teams to identify recommended platform updates to improve user experience and efficiencies.
• Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, app/website, etc.)
• Awareness of all cross-functional business objectives, ensuring the field has all necessary tools, collateral and communication to successfully implement/execute within managed platforms.
• Collaborate with other teams to enhance how they leverage digital tools and systems

Digital Operations Coordinator

Brand Manager

• Develop and execute comprehensive 90-120 day pre-opening marketing plans for new studio launches, orchestrating integrated campaigns including experiential, partnership activation, PR, and influencer marketing to drive awareness, generate qualified leads, and achieve pre-sale membership targets
• Coordinate seamlessly with cross-functional teams including brand marketing, studio operations, field leadership, sales, design, and marketing to ensure flawless execution
• Analyze local market trends and consumer insights to inform opening strategies and identify growth opportunities specific to each new location
• Partner with field and studio teams to design and implement community-building initiatives such as pop-up events and regional partnerships
• Continuously improve opening playbooks with brand marketing best practices and strategic guidance
• Implement partnership guidelines and provide direction on local partnerships to ensure brand safety and activation excellence
• Partner with the marketing team to track and analyze key performance metrics including membership sales, lead generation, and ROI across all marketing channels, with specific benchmarks for pre-opening success

Brand Marketing Partnership Coordinator

Full-stack Engineer

• Lead the design and architecture of [solidcore]'s fitness platform using modern technologies including Node.js, React Native/Expo, Next.js, and AWS services
• Architect and implement scalable backend services and APIs using AWS Lambda, DynamoDB, and other cloud infrastructure
• Drive technical decisions for mobile and web applications that power the [solidcore] member experience
• Leverage AI-powered development tools like Cursor, Claude Code, and GitHub Copilot to accelerate development and improve code quality
• Build and maintain AI agents and automation systems that enhance both internal operations and member experiences
• Mentor junior engineers and conduct technical code reviews to elevate team capabilities
• Collaborate with cross-functional teams and leadership to ship features that directly impact thousands of fitness enthusiasts daily
• Lead incident response and production troubleshooting, establishing best practices for monitoring with Sentry
• Own key integrations with third-party platforms like Mind Body Online and Contentful CMS
• Define and implement deployment strategies, CI/CD pipelines, and infrastructure improvements using blue-green deployment and modern practices
• Evaluate and introduce new AI technologies and tools to improve both development velocity and member experiences
• Collaborate with product and leadership to translate business needs into technical roadmaps

Senior Software Engineer

General Counsel

• Assist in reviewing, drafting, and negotiating retail lease agreements, lease amendments, and related documents (including subordination & non-disturbance agreements, estoppel certiﬁcates, and commencement date agreements) under supervision of senior legal team members.
• Support lease management activities including responding to landlord requests, analyzing lease notices, and researching lease enforcement issues.
• Conduct due diligence reviews of lease documents and real estate agreements for new and existing studio locations.
• Collaborate with real estate, construction, facilities management, and operations teams to address day-to-day lease administration matters.
• Help develop and reﬁne lease templates and standard contract provisions to improve efﬁciency.
• Support cross-functional projects and initiatives across the legal department as needed.

Corporate Counsel, Real Estate

Product Manager

• - Oversee and manage the execution of [solidcore] continued education coach trainings (Levels 1-5) and supplemental educational workshops. That includes administrative work, trainings, and post-training reporting
• - Support team members and cross-functional partners execute Level and supplemental workshops virtually and in person.
• - Collaborate with team members to refine, create, and archive content for training educational curriculums
• - Create and execute resources across multiple platforms, including programming and supplemental materials
• - Monthly coaching quota of 16 classes

Talent and Product Development Manager

Social Media Manager

• Develop and execute a social-first content ecosystem, building streamlined capabilities that enable rapid content creation and deployment
• Lead content planning that positions social as the real-time expression of our brand platform and campaigns
• Establish processes for content sourcing across owned channels, creator partnerships, and community-generated moments
• Partner with the internal brand team, cross-functional teams, and external creative partners to ensure social insights inform campaign development and creative briefs
• Collaborate closely with media and performance marketing teams to optimize content for paid channels and drive effectiveness across the funnel
• Create content guidelines and brand standards that maintain consistency while allowing for platform-specific adaptation
• Manage content calendar and ensure strategic alignment across brand moments, activations, and partnerships
• Build and scale a dynamic creator and influencer strategy and ecosystem that authentically connects [solidcore] to adjacent lifestyle spaces and establishes our role in culture
• Identify, vet, and cultivate relationships with creators who embody brand values and can introduce [solidcore] to new audiences
• Create and manage long-term brand ambassador programs that drive sustained engagement and organic content generation
• Negotiate partnership terms, manage contracts, and oversee creator deliverables and performance, connecting to a broader measurement approach
• Collaborate with brand partnerships team to identify co-marketing and cross-promotional opportunities with aligned brands
• Develop frameworks for measuring influencer impact that go beyond vanity metrics to assess brand alignment, content quality, and community resonance
• Stay ahead of the creator economy landscape to ensure [solidcore] remains a sought-after partner for top-tier talent
• Develop and execute platform-specific strategies that maximize organic reach and engagement across Meta, TikTok, and emerging platforms
• Lead social listening and intelligence efforts to identify cultural opportunities, track brand sentiment, and surface actionable insights
• Monitor platform evolution including algorithm changes, new features, and emerging formats, ensuring [solidcore] leverages trends early
• Oversee day-to-day community management and develop engagement strategies that foster authentic dialogue with our community
• Partner with PR to amplify brand moments and manage reactive crisis situations with speed and strategic thinking
• Develop robust measurement frameworks and reporting that demonstrate social's impact on brand health, community growth, and business objectives

Director of Content – Social Media, Influencer

Payroll

• Processing multi-state payroll consistently and accurately
• Managing workflow, as prescribed, to maximize efficiency
• Auditing timesheets accurately to ensure wages and benefits are properly distributed
• Accurately recording and documenting all transactions as directed
• Researching, analyzing, and resolving all discrepancies and reporting to management as needed
• Monitoring all accounts continually for accuracy
• Ensuring accurate taxation and garnishment are applied to each account
• Participating in end-of-month closing and audits
• Conducting year-end reporting for W-2s, etc.
• Monitoring payroll email inbox and responding to payroll-related questions promptly and effectively
• Remaining in constant communication with teammates and management
• Communicating with HR teams to make necessary changes/updates to accounts
• Identifying opportunities and recommending scalable processes to enhance payroll operational efficiency while maintaining accuracy
• Remaining in compliance with all legal and institutional requirements at all times
• Demonstrating respect for client privacy
• Assisting in implementing, writing, and maintaining standard operating procedures
• Assist with and/or own other duties and ad-hoc projects as assigned by the Senior Payroll Manager.

Senior Facilities Field Manager

HRIS Analyst

Area Manager

Staff Accountant

Tax Associate

Digital Operations Coordinator

Brand Marketing Partnership Coordinator

Senior Software Engineer

Area Manager

Corporate Counsel, Real Estate

Talent and Product Development Manager

Director of Content – Social Media, Influencer

Payroll Specialist