Solera, Inc.

Systems Engineer

• Install, configure, and maintain servers, storage systems, and networking equipment
• Perform routine data center maintenance such as hardware checks, cable management, and environmental monitoring
• Support hardware lifecycle management — deployment, decommissioning, and asset tracking
• Monitor systems and alerts to ensure optimal data center performance and uptime
• Respond to incidents, perform diagnostics, and resolve hardware and connectivity issues

Systems Engineer – Infrastructure

General Counsel

• Draft, review, and negotiate commercial agreements including MSAs, SOWs, NDAs, BAAs, payor contracts, provider agreements, billing service agreements, and credentialing contracts.
• Structure and negotiate digital health partnership agreements and provider network relationships.
• Lead high-volume contract review for provider onboarding and network expansion.
• Develop and maintain contract templates for payor, provider, and digital health partnerships.
• Manage delegated credentialing agreements and contracting frameworks with health plans.
• Support amendments, contract performance monitoring, and value-based care arrangements.
• Build strong relationships with payor legal teams, digital health partners, and stakeholders.
• Provide legal counsel on billing and claims processing requirements, including 837 filing, CMS regulations, and reimbursement structures.
• Review and optimize billing policies, procedures, and operational compliance.
• Support billing dispute resolution, claim denials, and payor audit responses.
• Advise on provider enrollment, NPI taxonomy, CAQH processes, and billing eligibility.
• Support delegated credentialing program oversight and provider verification standards.
• Provide legal review for new billing processes and payor requirements.
• Maintain monitoring systems for regulatory changes related to billing, credentialing, digital health, and payor requirements.
• Conduct legal research on federal/state billing regulations, provider licensing, and digital health rules.
• Prepare legal memoranda and impact analyses for evolving regulatory requirements.
• Monitor payor policy changes affecting provider networks, credentialing, and digital health operations.
• Support corporate compliance initiatives and risk mitigation strategies.

Associate Counsel – Digital Health, Contracting, Credentialing

Site Reliability Engineer

• Lead incident response efforts to rapidly diagnose and resolve production issues across distributed systems.
• Use observability tools such as Dynatrace and Azure Application Insights to pinpoint root causes and verify fixes.
• Partner with engineers across the stack to trace issues through APIs, microservices, and data layers in low-documentation environments.
• Write and execute targeted automated tests (Jest, Cypress, Playwright) to confirm resolutions and prevent regressions.
• Clearly communicate root causes and resolution plans to both technical and non-technical stakeholders.
• Partner with platform and DevOps teams to improve monitoring, alerting, and deployment practices.
• Contribute to stability and reliability improvements — not feature development or infrastructure provisioning.
• Participate in on-call escalation rotations for high-priority incidents.

Software Reliability Engineer

Vice President

• Define and execute the Digital Network Partner Strategy, ensuring alignment with Solera’s product and revenue objectives.
• Oversee the digital and condition network curation process, identifying bottlenecks that prevent speed-to-market and ensuring consistency across contracts and digital health provider price books.
• Contribute to the strategic Digital Network Roadmap by identifying innovative digital health providers (from current and prospective partners) aligned with emerging market trends.
• Lead the contracting and onboarding of digital health provider networks forecasted to launch each fiscal year.
• Develop a standardized approach for Network Operations to manage digital and hybrid providers.
• Be accountable for the KPI performance of each digital and network provider, ensuring alignment with long-term strategy.
• Drive best-in-class partner negotiations that balance speed-to-market with long-term strategic value.
• Apply strong problem-solving and analytical skills to optimize partner performance, identify root causes of challenges, and design actionable solutions that deliver measurable improvements.
• Partner with Product teams to integrate digital health providers into training and education for new condition rollouts.
• Collaborate with Marketing, Client Success, and Commercial Sales to create digital-first sales training and provider materials.
• Partner with Clinical and Product in establishing milestones for each Digital Condition Network.
• Work with the Chief Revenue Officer to leverage digital health provider resources in support of Solera’s business development efforts.
• Build and structure the Digital Network Partner Strategy organization to exceed goals and deliver outstanding customer satisfaction in a digital-first ecosystem.

VP of Digital Network Partner Strategy

Full-stack Engineer

• Design, build, and deploy cloud-based applications and services using modern platforms (Azure, GCP).
• Collaborate with product managers, designers, and fellow engineers to deliver impactful solutions.
• Write high-quality, testable code backed by unit, integration, and end-to-end testing.
• Work on scalable, event-driven, and highly available services.
• Participate in code reviews, design sessions, and technical planning.
• Balance trade-offs around latency, resiliency, and scalability with real-world product needs.

Full Stack Software Engineer

Product Manager

• Lead market and client discovery to identify and validate opportunities and build business cases, including financial modeling and market sizing.
• Translate insights into value propositions, positioning, and messaging; create GTM narratives.
• Develop sales enablement tools such as pitch decks, ROI calculators, and competitive battle cards.
• Partner with Product to validate market demand and translate roadmap into GTM strategy.
• Define and execute pricing and packaging strategies with Finance, Sales, and leadership.
• Serve as commercial lead for product launches to ensure positioning and adoption.
• Monitor commercial KPIs and deliver insights to executive team for improvements.

Systems Engineer – Infrastructure

Associate Counsel – Digital Health, Contracting, Credentialing

Software Reliability Engineer

VP of Digital Network Partner Strategy

Full Stack Software Engineer

Director of Product, Commercial Strategy