Sales Specialist

Solera, Inc.

eBay Growth Advisor managing portfolios for eBay Program sellers. Focusing on GMV growth and account health in the United States.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage a portfolio of eBay sellers, focused on GMV growth, retention, listing quality, and overall marketplace performance.
Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends, proactively engaging at-risk accounts to mitigate churn and drive improvement plans.
Lead onboarding and training initiatives for new sellers to ensure successful ramp-up and sustained marketplace performance.
Troubleshoot listing, compliance, and eLINK integration issues, collaborating with Product, Development, and Technical Support teams to resolve escalations efficiently.
Serve as the voice of the customer by providing feedback, marketplace insights, and product recommendations to the eBay Sales Manager and cross-functional stakeholders.
Partner with Sales to provide product expertise, collateral, and eLINK demos.
Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach.
Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions, reinforcing strategic relationships with eBay Motors and industry stakeholders.

Requirements

What you’ll need

Bachelor’s degree preferred; equivalent work experience will be considered.
2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc).
Strong written and verbal communication skills, with the ability to present, train, and engage effectively with diverse audiences.
Strong analytical and reporting skills, with the ability to interpret seller performance data and translate insights into actionable growth strategies.
Demonstrated ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment.
Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance).
Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring.
Experience with troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms.
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to travel approximately 30% as required for customer visits and industry events.

Benefits

Comp & perks

EQUAL OPPORTUNITY EMPLOYER

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsalesecommercemarketplace listing managementinventory optimizationpricing strategyperformance monitoringanalytical skillsreporting skillstroubleshooting

Soft Skills

written communicationverbal communicationpresentation skillstraining skillsengagement skillsability to manage multiple accountsability to prioritizeadaptabilitycustomer servicecollaboration