SKF Group

Account Manager

• Deliver consistent year-over-year sustainable profit growth within assigned portfolio
• Actively manage daily engagement with SKF Authorized Distributors, Channel Partners and end users
• Build, deepen and sustain customer relationships
• Recommend improved materials or machinery emphasizing the benefits of lower cost or increased production
• Provide strong technical support to distributor and end-user accounts
• Secure growth and retention orders; ensure timely delivery

Territory Manager

Sales

• Deliver consistent and sustainable year-over-year sales and profit growth within the assigned geographical area
• Business planning and accountability
• Pipeline development and management
• Aggressive prospecting for new customers
• Proactive and continuous customer connection

District Sales Manager

Engineer

• Develop the product range mechanical tools within the SKF MPT portfolio.
• Generate innovative product ideas to bring unique products to market.
• Manage projects to develop and launch new products.
• Ensure product quality and regulatory compliance.
• Offer technical support to customers.
• Work in close cooperation with development partners and suppliers.

Product Development Engineer – Mechanical Tools

• Grow the development of your customer accounts across UK, identifying new opportunities and expanding existing customer partnerships.
• Negotiate prices and future contracts - pricing, payment & delivery terms, customer commitments - in line with valid guidelines, and ensure implementation of prices and associated discounts.
• Continuously improve sales processes, tools, and ways of working to ensure a customer-focused approach based on the SKF Sales Excellence principles.
• Ensure strong relationships with customers by e.g. regular customer visits (physical and remote), and by analyzing, negotiating and following up on call for tenders.
• Monitor portfolio performance and continuously optimize solutions based on feedback and data, by representing the product and solutions portfolio internally and externally, including at customer meetings and industry events.

Account Manager – Aftermarket & Regional Sales and Services

Marketing Operations

• Own end to end marketing project management across initiatives including product launches, trade shows and events.
• Creation, maintenance, and deployment of Collateral as Catalogs, Brochures, technical papers and thought leadership initiatives, website updates and enhancements, social media calendars and publishing.
• Apply structured project management methodologies of the full marketing team to ensure clear scopes and timelines, defined owners and dependencies, and on time, high quality delivery.
• Build visibility and accountability through disciplined planning, delivery and reporting.
• Support implementation, deployment, and operational adoption of marketing technologies.
• Oversee brand governance and ensure consistent messaging across all marketing outputs.
• Act as a proactive owner who removes friction and keeps initiatives moving forward.

Marketing Operations Manager

DevOps Engineer

• Provide profitable technical, predictive, and proactive maintenance services to strategic customers to achieve or exceed the agreed KPIs.
• Remote monitoring, vibration analysis, and periodic report writing for customers from multiple segments within expected delivery timeframes.
• Creation of client databases and hierarchies, maintaining and reviewing the thresholds and attributes.
• Achieve time utilization, and record accurately and in a timely manner as required into the system.
• Engage in a high level of involvement with other Business units, and internal & external stakeholders to achieve the success of projects being handled.

Reliability Engineer – GRC

Customer Support

• Support customers in identifying root causes and deliver effective, timely solutions
• Collaborate closely with colleagues to gather information and resolve inquiries
• Liaise directly with suppliers and communicate customer‑specific requirements
• Be the first point of contact for quotations and general product inquiries
• Foster strong customer relationships, contributing to our long-term success
• Provide technical support and troubleshooting
• Maintain customer support digital tools
• Data management
• Handle quotation requests
• Ordering and invoicing
• Logistics support
• Availability and lead‑time management
• Support the Service Centre team with communications and processing

Customer Service Representative

• Own and deliver a regional sales growth plan, including new business acquisition targets, competitor displacement goals, and account penetration priorities.
• Lead, coach, and hold the sales team accountable to prospecting discipline and opportunity conversion.
• Build joint growth plans with key distributor leadership.
• Execute pricing, value proposition, product, and go-to-market initiatives.
• Run monthly regional reviews to drive pipeline health and forecast accuracy.
• Coach and develop high-performance sales teams.
• Lead key customer and distributor relationships.
• Partner with pricing, quoting, operations, product and marketing teams.
• Monitor pipeline coverage, win rates, and conversion metrics.

Sales Director

• Drive the development of your customer accounts across Finland, identifying new opportunities and expanding existing customer partnerships.
• Negotiate prices and future contracts - pricing, payment & delivery terms, customer commitments - in line with valid guidelines, and ensure implementation of prices and associated discounts.
• Continuously improve sales processes, tools, and ways of working to ensure a customer-focused approach based on the SKF Sales Excellence principles.
• Ensure strong relationships with customers by e.g. regular customer visits (physical and remote), and by analyzing, negotiating and following up on call for tenders.
• Monitor portfolio performance and continuously optimize solutions based on feedback and data, by representing the product and solutions portfolio internally and externally, including at customer meetings and industry events.

Account Manager – Aftermarket, Regional Sales and Services

• Prepare planning for road and ocean flows based on existing and expected volumes and available transport capacity
• Plan WHS/HUB/WEC B1 activities to meet required customer service levels
• Perform all administrative tasks related to planning
• Communicate planning information and changes to transport companies, all internal operational departments of SKF Logistics Services Belgium NV, other SKF Logistics Services units, and CTT
• Track and report transport performance (late arrivals/departures and fill rates) for DTS trucks and containers
• Process orders and handle delivery orders/call-offs, customer enquiries, and complaints, including deadline tracking

Logistics Control Tower EMEA – Transport & Logistics Customer Service Operations

• Planning & Coordination: Prepare planning for road and ocean flows based on existing and expected volumes and available transport capacity.
• Plan WHS/HUB/WEC B1 activities to meet required customer service levels.
• Perform all administrative tasks related to planning.
• Communication & Stakeholder Management: Communicate planning information and changes to transport companies, all internal operational departments of SKF Logistics Services Belgium NV, other SKF Logistics Services units, and CTT.
• Communicate special days, holidays and bridge days, as well as transport planning, to WH Manager and Hub Supervisors.
• Operational Decisions & Alternative Solutions: Decide which shipments will not be transported in case of capacity issues and inform KAMs, Hub and WHS.
• Offer adapted and cost‑effective transport options to Customer Services and Business Development for specific orders, transport issues or capacity constraints (incl. administration and communication).
• Monitoring, Reporting & Problem Solving: Track and report transport performance (late arrivals/departures and fill rates) for DTS trucks and containers.
• Investigate, resolve and communicate transport issues, including responding to and creating DERs (hubs/shippers) and handling claims (air, ocean and hub‑related).

Logistics Control Tower – Transport & Logistics Customer Service Operations

Operations

• Enter payroll data into ADP for Canadian and US employees
• Maintain job databases and attach required project documentation
• Update and maintain customer compliance systems including ISNetworld, Avetta, and ComplyWorks
• Enter JSA and safety documentation into Intelex for management review
• Coordinate technician travel including flights, hotels, and rental vehicles
• Prepare and track US work visa and international travel documentation
• Prepare shipping documents, customs paperwork, and carnets
• Coordinate shipping and receiving activities
• Assist with preparation and staging of field equipment
• Support loading and unloading of trucks as operationally required
• Maintain organized electronic and paper records
• Assist with customer onboarding documentation and administrative requirements
• Track completion of required compliance documentation
• Provide administrative support to the Operations Coordinator and field service team
• Assist with inventory and material tracking as required

Services Operations & Logistics Administrator

• Owns the workflow, customer communication, scheduling, and operational execution.
• Coordinate field service jobs from quote approval through completion.
• Schedule technicians, manpower, and job timelines.
• Communicate with customers regarding schedules, updates, and site requirements.
• Manage and update opportunities and job tracking lists.
• Review technician travel requirements and approve bookings.
• Coordinate equipment transportation and job logistics.
• Oversee compliance requirements for upcoming jobs.
• Review JSA submissions and ensure completion.
• Support operational planning and workload prioritization.
• Resolve scheduling conflicts and operational issues.
• Ensure job documentation is complete and organized.

Services Operations Coordinator

• Build strong customer relationships to deliver premium service and support business performance
• Manage end-to-end order handling and order book management across the portfolio for assigned customers
• Coordinate proactively with customers, factories, warehouses, forwarders, and sales teams to secure smooth demand chain operations
• Support quotations, lead generation, follow-up activities, and account managers with contracts, price lists, sales analysis, and customer visits
• Monitor schedules, delivery patterns, supply, shipments, and e-Business usage to meet customer requirements and improve logistics efficiency
• Handle export documentation, customs procedures, and maintain accurate customer, product, pricing, and discount data in relevant systems
• Manage post-sales activities, including complaints, claims, returns, and cash collection follow-up such as overdue payments, credit limits, and credit/debit notes
• Ensure product knowledge, technical support, compliance with sanctions and anti-corruption rules, and contribute to continuous improvement and digital initiatives

Customer Experience Representative – Vehicle Aftermarket

Product Manager

• Driving Product Outcomes
• Collaboration with Product Manager
• Cross-Functional Team Leadership
• Customer Advocacy
• Stakeholder Engagement and Collaboration
• Backlog Management
• Product Discovery Leadership
• Solution Design and Validation
• Performance Tracking