Services Operations Coordinator

SKF Group

Services Operations Coordinator at SKF coordinating field service jobs, scheduling, and customer communication. Overseeing workflow execution and operational planning to ensure efficiency and compliance.

Posted 5/21/2026full-timeSarnia • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,000 - CA$79,000 per yearWebsite

About the role

Key responsibilities & impact

Owns the workflow, customer communication, scheduling, and operational execution.
Coordinate field service jobs from quote approval through completion.
Schedule technicians, manpower, and job timelines.
Communicate with customers regarding schedules, updates, and site requirements.
Manage and update opportunities and job tracking lists.
Review technician travel requirements and approve bookings.
Coordinate equipment transportation and job logistics.
Oversee compliance requirements for upcoming jobs.
Review JSA submissions and ensure completion.
Support operational planning and workload prioritization.
Resolve scheduling conflicts and operational issues.
Ensure job documentation is complete and organized.

Requirements

What you’ll need

Strong communication skills
Ability to manage multiple priorities
Customer-service mindset
Industrial/service industry experience preferred
Operations and logistics coordination experience

Benefits

Comp & perks

Robust vacation, statutory holidays as well as sick day policies!
A possibility for flexibility and an opportunity for occasional remote work.
Comprehensive Benefits Package.
Defined contribution plan opportunity to have up to 6% contribution matched (on base salary).
Growth opportunities, tuition reimbursement, employee assistance program, life insurance, and more.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong communication skillsability to manage multiple prioritiescustomer-service mindset