Signify

Account Manager

• Building and fostering relationships with selected Professional Trade key accounts
• Develop strategic plans to achieve sales targets and expand business opportunities
• Coordinate with internal teams to deliver solutions that meet client needs
• Manage key professional trade accounts (electrical wholesalers, distributors, major installer networks)
• Analyze market trends and customer needs to identify new business opportunities
• Work closely with installers and contractors to create demand and stimulate pull-through from trade partners
• Drive continuous improvement initiatives by gathering client feedback and implementing efficiency solutions
• Promote the full Professional portfolio tailored to trade channel needs

Key Account Manager

• Manages strategic relationships with key accounts to maximize opportunities in the lighting projects business.
• Delivers sales targets, revenue growth, and profitability objectives within the assigned territory.
• Builds and nurtures strong, multi-level relationships with key accounts and stakeholders.
• Manages complex interactions across the customer ecosystem to ensure alignment and collaboration.
• Leads commercial discussions and negotiates contracts to maximize profitability.

• Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
• Project manage customer onboarding process to successful deployment by leading and coordinating internal and external activities
• Work extensively with various cross-functional teams in order to orchestrate service infrastructure around client needs
• Identify and successfully close renewals and expansion opportunities within your book of business
• Have full ownership of commercial activities such as opportunity management and contract workflows.
• Understand your customers' pain points, initiatives and business goals and identify how Signifyd can partner to achieve their goals
• Use knowledge of the Signifyd platform to advise on best practices around product usage with end-users
• Develop collateral and conduct regular business reviews with client executive teams
• Ensure swift resolution of account issues by using resources from cross-functional teams
• Provide executive oversight and client communication
• Work with Marketing to identify and convert successful customers into advocates
• Embody Signifyd values and serve as a role model for other team members

Senior Enterprise Account Manager

• Manages strategic relationships with existing and potential key consumer accounts — including retailers, distributors, and online platforms — to drive profitable, achieve sales targets and strengthen customer relationships.
• Develops strategic plans to grow account revenue and market share.
• Achieves sales, revenue, and profitability targets for assigned accounts or channel portfolios.
• Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction.
• Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
• Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Monitors market dynamics, and shopper behavior to identify new growth opportunities.
• Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Channel Marketing, Product Marketing, Order Desk, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
• Build and execute strategy and development plan for assigned channel with focus connected lighting across Central America towards B2C consumers

Key Account Manager, Consumer

• Identify, develop, and manage strategic partnerships with CSI Partners to expand business opportunities and strengthen Signify’s market position in Sports & Public lighting.
• Deliver sales targets, revenue growth, and profitability objectives within the assigned accounts or territory.
• Develop account-specific sales and strategic plans aligned with business goals.
• Establish and nurture professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner.
• Maintain an in-depth understanding of partner business models, technical capabilities, and customer segments to align joint growth strategies.
• Drive technical collaboration with partners to ensure system compatibility, performance, and integration to support the market.
• Promote Signify’s Sports and Public systems, software, and services portfolio, ensuring design-in and specification in CSI Partner-led projects.
• Lead contract negotiations and partnership agreements to maximize business impact and mutual success.
• Coordinate cross-functional collaboration across Sales, technical and support teams, particularly Signify Systems & Services, to deliver customer satisfaction and align project objectives and resources efficiently.
• Ensure partner enablement by providing training on new systems, digital tools, and innovations to enhance technical proficiency and solution delivery.
• Gather and share market and customer insights with internal teams to improve offerings and strengthen Signify’s ecosystem positioning.
• Drive continuous improvement by gathering client feedback and implementing solutions, monitor customer satisfaction, resolve issues promptly, and build long-term trust.
• Maintain up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics.
• Take ownership of continuous learning and professional development, staying current on emerging lighting technologies, digital systems, and integration standards.

Key Account Manager, Sports Systems Integrators

• Identify, develop, and manage strategic partnerships with System Integrators to expand business opportunities and strengthen Signify’s market position in connected lighting.
• Deliver sales targets, revenue growth, and profitability objectives within the assigned accounts or territory.
• Develop account-specific sales and strategic plans aligned with business goals.
• Establish and nurture professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner.
• Maintain an in-depth understanding of partner business models, technical capabilities, and customer segments to align joint growth strategies.
• Drive technical collaboration with partners to ensure system compatibility, performance, and integration to support the market.
• Promote Signify’s connected systems, software, and services portfolio, ensuring design-in and specification in system integrator-led projects.
• Lead contract negotiations and partnership agreements to maximize business impact and mutual success.
• Coordinate cross-functional collaboration across Sales, technical and support teams, particularly Signify Systems & Services, to deliver customer satisfaction and align project objectives and resources efficiently.
• Ensure partner enablement by providing training on new systems, digital tools, and innovations to enhance technical proficiency and solution delivery.
• Gather and share market and customer insights with internal teams to improve offerings and strengthen Signify’s ecosystem positioning.
• Drive continuous improvement by gathering client feedback and implementing solutions, monitor customer satisfaction, resolve issues promptly, and build long-term trust.
• Maintain up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics.
• Take ownership of continuous learning and professional development, staying current on emerging lighting technologies, digital systems, and integration standards.

Key Account Manager – Systems Integrators

Sales

• Responsible for planning and implementing locally relevant sales & distribution strategy to drive growth and market share
• Develops and drives credibility and long-term relationships with customers and the A&D community in the region to build a strong pipeline and fulfill sales objectives
• Partners with agents, reps, and dealers to make joint calls with specifiers
• Achieves revenue, margins, and sales productivity efficiencies targets within the assigned geographical area
• Maximize sales opportunities by creating demand through Modular named specifications
• Train agents, reps, and dealers on MLI brand, products, and sales tools

Regional Sales Manager – NAM North East & Mid Atlantic

Customer Success Manager

• Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients
• Project manage customer onboarding process to successful deployment by leading and coordinating internal and external activities
• Work extensively with various cross-functional teams in order to orchestrate service infrastructure around client needs
• Identify and successfully close renewals and expansion opportunities within your book of business
• Have full ownership of commercial activities such as opportunity management and contract workflows.
• Understand your customers’ pain points, initiatives and business goals and identify how Signifyd can partner to achieve their goals
• Use knowledge of the Signifyd platform to advise on best practices around product usage with end-users
• Develop collateral and conduct regular business reviews with client executive teams
• Ensure swift resolution of account issues by using resources from cross-functional teams
• Provide executive oversight and client communication
• Work with Marketing to identify and convert successful customers into advocates
• Embody Signifyd values and serve as a role model for other team members

Senior Enterprise Customer Success Manager

Account Executive

• Partner with your Enterprise Account executive to develop and execute on the plan for your territory and account plans.
• Lead all aspects of a sales cycle from start to finish both internally and externally including: prospecting, discovery, Proof of Concepts, value proposition positioning and pricing, contract closing and successfully supporting customers through Go-Live
• Serve as a credible SME across Signifyd's full product portfolio - including fraud protection, account protection, and post-purchase solutions - providing education, memorable engagements, compelling content, and thought leadership designed to create lasting relationships and win new business.
• Develop creative strategies and storytelling to drive engagement with prospects. Demonstrate ability to use data and insights to overcome objections and craft a compelling value-based solution across multiple shareholders.
• Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates.
• Accountable for driving pipeline, sales, revenue, and meeting or exceeding quota goals in the assigned vertical across the territory
• Partner effectively with SE, CS, Product, Marketing, VE, RI, IM, and other teams to drive initiatives that support the needs of the prospect throughout the deal cycle.
• Attend industry conferences, sponsored events, and on-sites in order to develop relationships with prospects and expand Signifyd’s network

Senior Enterprise Account Executive, Northwest Territory

• Delivers sales targets, revenue growth, and profitability objectives within the assigned accounts or territory.
• Develops account-specific sales and strategic plans aligned with business goals.
• Leads joint strategic account planning processes to set performance objectives, identify business opportunities, and establish milestones for one and three-year periods.
• Collaborates with product management and marketing teams to tailor offerings and drives continuous improvement initiatives by gathering client feedback and implementing solutions.
• Prepares proposals and negotiates pricing, terms, and contracts within authorized limits.
• Ensures adherence to commercial policies and protects company margins.
• Maintains up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics.
• Provides accurate information to ensure proper forecasting and product availability.
• Reports sales performance and account progress regularly.

Key Account Manager – Animal Lighting

• Understands and contributes to the value propositions of the product lines we bring to the market to engineers and end users
• Helps drive brand awareness and activation together with our marketing teams for your specifiers & end users
• Establishes strong customer intimacy and nurtures relationships with key customer contacts through frequent and productive sales visits
• Monitors and reports on funnel conversion to orders, analyzing triggers and opportunity quality to enhance conversion effectiveness
• Continuously builds sales, negotiation, and customer engagement skills through learning initiatives, on-the-job experience, and coaching to enhance overall sales effectiveness

Specification Sales Manager

Human Resources

• Contribute to project-based (local/global) activities to support employee rewards program introductions and/or delivery.
• Support data based decisions on Rewards related topics.
• Create excitement and understanding for employees, managers and HR population of the Rewards offerings.
• Learn about the exciting world of Rewards and International Mobility.

HR Rewards Intern

Full-stack Engineer

• Design, build, and deliver large-scale and real-time systems with high quality, scalability, and operability in mind.
• Collaborate with product management, data science, and other engineering teams to bring end-to-end solutions to our customers.
• Review and provide feedback on technical designs and code changes to engineering peers.
• Proactively identify areas of technical debt and propose solutions to address them.
• Take operational ownership of the system by using monitoring and observability tools to identify and respond to issues.
• Mentor and coach team members to raise the technical bar on the team.

Software Engineer, Online Decisioning

• Selling, promoting and training CLS Industrial portfolio
• Training internal teams, agents, channel partners, specifiers, contractors
• Responsible for forecasting, assisting in program and project management support
• Deliver industrial sales from key relationships within assigned regions and or named accounts
• Engage key specifiers, customers, influencers on VOC and future MGP inputs
• New segment, channel development and analysis- i.e., industrial gear distribution
• Execute commercial strategy and marketing program in collaboration with product management

Key Account Manager

Key Account Manager

Senior Enterprise Account Manager

Key Account Manager, Consumer

Key Account Manager, Sports Systems Integrators

Key Account Manager – Systems Integrators

Regional Sales Manager – NAM North East & Mid Atlantic

Senior Enterprise Customer Success Manager

Senior Enterprise Account Executive, Northwest Territory

Key Account Manager – Animal Lighting

Specification Sales Manager

HR Rewards Intern

Software Engineer, Online Decisioning

Regional Market Development Sales Manager