Key Account Manager, Consumer

Signify

Key Account Manager managing strategic relationships with consumer accounts at Signify. Driving profitable growth and achieving sales targets for connected lighting across Central America.

Posted 6/26/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manages strategic relationships with existing and potential key consumer accounts — including retailers, distributors, and online platforms — to drive profitable, achieve sales targets and strengthen customer relationships.
Develops strategic plans to grow account revenue and market share.
Achieves sales, revenue, and profitability targets for assigned accounts or channel portfolios.
Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction.
Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
Monitors market dynamics, and shopper behavior to identify new growth opportunities.
Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Channel Marketing, Product Marketing, Order Desk, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
Build and execute strategy and development plan for assigned channel with focus connected lighting across Central America towards B2C consumers

Requirements

What you’ll need

Bachelor's degree in Business Administration, Sales, Marketing, or a related fields
3+ years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth.
Professional experience developing thriving, long-term relationships within the consumer channel and DIY channel
Business English is required
Ability to travel (Nicaragua, Panama, Honduras, Guatemala, El Salvador)
To be based in San Salvador or Guatemala.

Benefits

Comp & perks

You can grow a lasting career here.
We’ll encourage you, support you, and challenge you.
We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
We’ll listen to you too, because we see and value every one of our 27,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.
With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

key account managementsalescontract negotiationstrategic planningmarket analysiscustomer relationship managementprofitability analysisdistribution managementB2C marketingchannel development

Soft Skills

relationship buildingcommunicationstrategic thinkingnegotiationcustomer satisfaction focuscross-functional collaborationproblem-solvingadaptabilityteam leadershiporganizational skills

Certifications

Bachelor's degree in Business AdministrationBachelor's degree in SalesBachelor's degree in Marketing