Scribe

Product Marketing

• Diagnose what's working (and what isn't) across the revenue org, make opinionated recommendations backed by data, and build the systems and automations that execute on those recommendations.
• Own some of our most important AI tooling and enablement, and be the team's resident expert on how AI changes the way modern GTM teams operate.
• Analyze GTM performance across Sales, Marketing, and CS — surface what's working, flag anomalies, and deliver opinionated recommendations to the revenue org.
• Own agent design and AI-enabled development — build and maintain a structured, data-driven agentic universe with clear iteration and roadmap management.
• Use AI tools and agents to surface insights, recommend GTM strategic moves, and design systems and process around an AI-enabled GTM team.
• Design measurement frameworks that connect outbound activity to pipeline to ARR — ensuring every play is trackable and every dollar is attributable.
• Partner with GTM leadership and cross-functional leaders on strategic planning, audience design, and performance reviews.
• Own Agentic Go-to-Market workflows as an innovator, pioneer, and advocate, pushing for new ways to implement new workflows within the GTM organization.
• Own Clay as a platform — lead enrichment strategy, maintain and scale playbooks, manage credit ROI, and drive best practice adoption across the team.
• Drive agent-activation within Dust — build workflows, knowledge bases, and automations that make the revenue org faster, more consistent, and more informed.
• Expand the use of AI-native tooling (Claude, OpenAI, and emerging GTM tools) across research, personalization, signal detection, and lead scoring.
• Own and continuously improve the leads engine — identifying high-signal triggers, building enrichment workflows, and improving targeting precision over time.
• Evaluate and implement new AI tools that push Scribe's GTM capabilities forward.

GTM Strategy Manager

Sales Development Rep

• Hire, onboard, and grow a team of early-career sellers with clear career paths into AE and CS roles.
• Coach in the trenches through live call reviews, email breakdowns, and structured 1:1s that raise conversion rates.
• Build operating rhythm with dashboards, CRM hygiene standards, and weekly pipeline reviews.
• Partner across Sales, RevOps, and Marketing to improve lead quality, routing, and handoffs.
• Develop and refine the playbook, in partnership with our sales strategy team, from cadences and talk tracks to qualification criteria, for a horizontal product used across industries.
• Model customer excellence by jumping into calls and turning insights into repeatable plays.
• Scale with speed: bias toward action, A/B testing, and operationalizing what works quickly.

Sales Development Manager

Sales

• Build and lead a team of high performing strategic account executives focused on selling Scribe Workflow AI to named accounts in North America.
• Coach team to own, close, and expand deals while developing account and territory plans in close partnership with your team.
• Lead large, complex sales processes internally, coordinating across legal, deal desk, and R&D teams.
• Instill an environment of operational excellence through consistent, high-quality weekly forecasts.
• Drive sales process repeatability, deal hygiene, and forecast accuracy to effectively close opportunities across your team.

Director, Strategic Enterprise Sales

Account Executive

• Report to Marcus Rider, Sales Manager, and work closely with peers across Sales, Customer Success, Marketing, and Product.
• Manage a high volume of inbound leads while actively prospecting into a defined set of named enterprise accounts.
• Focus on net-new sales, landing the first contract within key accounts through thoughtful discovery and value-driven conversations.
• Run multi-threaded enterprise sales cycles from first meeting to close, typically within a 3–4 month window and $50K–$100K ACV range.
• Deliver tailored product demos, executive presentations, and proof-of-concepts that clearly tie Scribe’s Workflow AI platform to customer outcomes.
• Leverage tools like Salesforce, Gong, and Sigma to manage pipeline, improve forecast accuracy, and share insights with GTM leadership.
• Contribute to evolving our sales motion by identifying what’s working, what’s not, and where we can raise the bar.

Account Executive – Enterprise

Technical Recruiter

• Partner with EPD leadership (including C-suite leaders) to deeply understand the role that each hire plays in the organization
• Full cycle recruitment of searches across all levels within the EPD organization, including recruitment on job profiles or processes that could be new to Scribe
• Iterate on multi-channel sourcing strategies, market mappings and competitive talent analysis
• Monitor pipeline data and communicate pipeline insights to hiring teams, proactively identifying any roadblocks and opportunities for process improvement, effectiveness and efficiency
• Develop an extensive understanding of Scribe, and passionately and authentically pitch Scribe, our culture, our mission and our business

Senior Technical Recruiter

• Report to Marcus Rider, Sales Manager, and partner with Sales, Marketing, and Customer Success.
• Own the full-cycle sales motion for new customers, with a focus on net-new acquisition.
• Manage a steady pipeline of high-quality inbound leads while executing targeted outbound into priority segments.
• Run multiple deals concurrently, typically in the $30K–$50K ACV range, closing in 2–3 months.
• Use a consultative, structured approach (e.g., MEDDPIC, SPICED) to guide multi-stakeholder deals to close.
• Leverage tools like Salesforce, Gong, and Sigma to manage pipeline, improve forecasting, and share insights.
• Share learnings across the team to continuously improve how we land and expand within this customer segment.

Account Executive, Emerging Enterprise

Security Analyst

• Partner with Security and Sales to double weekly fulfillment of customer security requests and improve enterprise deal cycle velocity.
• Perform collection and organization of compliance evidence to support SOC 2 and other framework audits and help deliver an exception free audit.
• Configure and maintain security and compliance monitoring systems, reducing false-positive alerts through improved tuning and alerting workflows.
• Track and coordinate vulnerability remediation efforts to eliminate breached remediation SLAs and improve security program accountability.
• Maintain and update security policies, procedures, and documentation required for regulatory frameworks and internal security standards.
• Support cross functional security and compliance initiatives that improve Scribe’s overall security posture and enterprise readiness.

Information Security Analyst

Product Designer

• Designing & shipping core features focused on AI recording capabilities
• Working with PMs, engineers, and other designers
• Becoming the voice of the customer
• Collaborating closely with design peers to provide feedback

Senior Product Designer, Recording

• Product Launches & Adoption: Be a trusted partner to the product team and own the commercial lifecycle of Scribe's products. This spans from launch strategy to sustained adoption growth. When a new product ships, you quarterback the launch, including messaging, targeting, campaigns. Post launch, you identify adoption gaps, find the right levers, and build programs to move the number.
• Messaging & Positioning: Develop the messaging and positioning for products, features, and thematic launches.
• Product Insights: Surface customer insights that shape product strategy and execution, from roadmap priorities to UI copy.
• Targeting Strategy & Execution: Own the audience targeting strategy. You’ll identify, acquire, and expand the right buyers and users.
• Business Ownership: Set and track the metrics that matter. You own the commercial success of each feature and product you touch, including proactively identifying opportunities to evolve pricing and packaging as Scribe's platform grows.

Product GTM Lead

Solutions Engineer

• Own the technical layer of enterprise deals, partnering closely with Account Executives from discovery through close.
• Execute Scribe Optimize POCs, ensuring prospects see immediate value.
• Build and communicate ROI narratives grounded in real workflow data.
• Serve as a bridge between GTM and Product, acting as the primary voice of the customer for Optimize.
• Develop repeatable playbooks for pre-sales technical motions, POC execution, and post-sale onboarding.
• Address technical and security questions during enterprise deal cycles.
• Maintain deep technical knowledge across Scribe’s Workflow AI capabilities.

AI Solutions Engineer

Full-stack Engineer

• Design large-scale data ingestion and processing systems alongside our custom AI models
• Build application code and scalable distributed systems

Senior Product Engineer

• Lead and develop a high-performing team responsible for closing Enterprise accounts with moderate deal velocity
• Manage a team of Emerging Enterprise Account Executives operating in complex Enterprise environments
• Drive strong execution across the funnel, tightening forecasting accuracy, and building repeatable sales excellence
• Collaborate with cross-functional partners across Enablement, Marketing, RevOps, Product, and Recruiting

Sales Manager, Emerging Enterprise

IT Support

• Take ownership of the end-to-end employee technology lifecycle — onboarding, offboarding, device provisioning, account setup, and access management — building a process that's seamless, secure, and scalable for a growing team.
• Manage Scribe's device fleet, including laptop procurement, imaging, configuration, deployment, and returns, using Apple MDM tooling and Kandji to keep all endpoints enrolled, configured, and compliant.
• Own day-to-day administration of access management, including user provisioning/deprovisioning, SSO app management (Okta), MFA configuration, and periodic access reviews.
• Serve as the primary point of contact for internal IT support, troubleshooting hardware, software, and connectivity issues for both remote and in-office employees with speed and empathy.
• Own SaaS tool administration across Scribe's technology stack — managing licenses, tracking usage, evaluating new tools, and ensuring cost-efficiency and compliance.
• Partner with the Information Security team to maintain and strengthen security controls, including device encryption, patching, endpoint protection, and user access governance.
• Support SOC 2 compliance efforts by maintaining internal IT controls, documenting security practices, and collaborating on audit readiness.
• Manage relationships with outsourced providers for office infrastructure, including physical network (e.g. WAN/WLAN, IDF/MDF, VLAN), AV systems, badge access, and related vendor coordination.
• Build and maintain clear IT documentation — process guides, runbooks, and knowledge base articles — so that IT workflows are repeatable, transparent, and easy to follow for technical and non-technical team members alike.
• Continuously evaluate and improve IT workflows and tooling to drive automation, reduce manual work, and scale IT operations alongside the business.

IT Manager

General Counsel

• Assume day-to-day management of the legal function and serving as a decision-maker and advisor on operational legal matters while representing the legal perspective in key business discussions.
• Take ownership of Scribe's commercial contracting function, transitioning the majority of deal work from outside counsel to in-house and becoming the primary legal partner to our Revenue teams — including, customer contracts, reseller agreements, strategic partnerships, NDAs, DPAs, and vendor agreements.
• Build and refine Scribe's contract playbooks, templates, and operational processes to drive efficiency and reduce time-to-close as deal volume scales.
• Provide guidance on data privacy and protection matters (GDPR, CCPA, etc.), ensuring our products and commercial practices meet regulatory requirements.
• Manage corporate legal matters including equity transactions, financings, governance, and entity management.
• Advise on employment-related matters, including HR policies, employment agreements, and compliance.
• Own and manage outside counsel relationships for specialized work (e.g., litigation, complex regulatory matters, international issues) — setting scope, managing budgets, and ensuring quality.
• Become a trusted cross-functional advisor, proactively identifying legal risks and opportunities across product development, go-to-market strategy, and company operations.

Head of Legal

Recruitment

• Partner with Sales and GTM leadership to understand business goals and translate them into effective hiring strategies.
• Manage full-cycle recruiting across multiple levels and functions, including new and evolving roles.
• Build and execute multi-channel sourcing strategies, talent mapping, and competitive analysis to ensure a healthy, high-quality funnel.
• Use data and metrics to assess pipeline health, identify bottlenecks, and drive process improvements for speed and quality.
• Act as a trusted advisor to hiring managers: guiding interview calibration, candidate evaluation, and decision-making.
• Champion Scribe’s brand and culture by authentically pitching our mission and value proposition to candidates.
• Continuously improve tools, workflows, and candidate experience within our ATS (Ashby) and recruiting systems.