Scania Group

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• Na Scania Serviços Financeiros Brasil, buscamos uma pessoa para atuar como Gerente de Grupo de Cobrança, com papel estratégico na recuperação de crédito e geração de valor sustentável.
• A área de Cobrança tem como missão promover a recuperação de crédito de forma eficaz e eficiente, reduzindo a inadimplência e contribuindo para os resultados da SSF, com foco no relacionamento com o cliente e em um ambiente produtivo.
• Neste desafio, você liderará o time, gerenciará indicadores e conduzirá estratégias ao longo do ciclo de cobrança, com atuação integrada às áreas e participação em decisões relevantes.

Gerente de Grupo – Cobrança

Support Engineer

• supporto tecnico specialistico – intervento sulle problematiche più complesse segnalate dalle officine, da remoto e sul campo
• utilizzo avanzato dei sistemi di diagnostica e strumenti digitali a supporto dell'assistenza tecnica
• progettazione ed erogazione di corsi di aggiornamento e addestramento pratico per i tecnici di officina
• affiancamento in officina – supporto diretto ai tecnici durante le diagnosi e le riparazioni più critiche
• confronto costante con la sede centrale Scania di supporto tecnico e con i team internazionali
• analisi delle criticità ricorrenti con proposte di azioni correttive

Trainer, Technical Support

Account Manager

• Manage client accounts and ensure satisfaction
• Develop business strategies to grow accounts
• Collaborate with internal teams to meet client needs
• Maintain regular communication with clients to understand their requirements

Senior Key Account Manager

• Define and execute the commercial strategy for Buses, ensuring business development and identification of new market opportunities.
• Manage relationships with key accounts, operators and public entities, acting as the primary point of contact.
• Develop a multi-segment commercial model, including urban, metropolitan and long-distance solutions.
• Prepare, analyze and present complex proposals and public tenders, interpreting technical and financial tender specifications.
• Sell solutions across different technologies (PHEV, BEV, HEV and Diesel), including route analysis and proposals tailored to customer needs.
• Use Scania systems and tools for vehicle configuration, cost calculation and preparation of commercial proposals.
• Build strategic relationships with bodybuilders, partners and stakeholders, creating collaboration networks in the Portuguese market.
• Contribute to the definition and evolution of the product portfolio and to the future commercial structure in Portugal.
• Work with a high degree of autonomy; preferred residence in Lisbon and reporting to the Iberian structure (Madrid).

Key Account Manager

Security Analyst

• Operate in the administration, maintenance and continuous improvement (SRE) of network and security environments, ensuring the availability, performance and security of data communication services in accordance with Scania's global architecture standards and guidelines
• Diagnose and resolve highly complex incidents, acting as a technical reference point for the team and supporting related areas in identifying root causes and stabilizing environments
• Support audit and compliance processes by providing technical information, evidence and assistance in preparing responses, ensuring data integrity and confidentiality and contributing to risk mitigation.

Network Security Analyst, Senior

Network Engineer

• Operate and support network environments (LAN, WAN, WLAN and industrial networks), ensuring availability and performance.
• Assist in identifying, analyzing and resolving low- and medium-complexity incidents, escalating when necessary.
• Perform basic configurations on network devices such as switches, routers and access points.
• Assist in implementing changes and improvements to network environments.
• Monitor networks using corporate monitoring tools.
• Assist in creating and updating technical documentation, diagrams and operational procedures.
• Collaborate with technical teams and related departments on infrastructure activities and projects.
• Follow established IT governance and operational best practices and processes.

Network Analyst – Junior

• Representing one of the most recognised Global Brands you'll be supporting the genuine parts sales growth and Service Contract penetration throughout South Australia
• Driving sales growth of Scania parts, services and contracts
• Establish sales pipeline and customer visit schedule, while minimising excess travel time and maximise effective selling time
• Cold calling to arrange meetings with potential customers to prospect new business
• Develop strong and effective working relationships with our existing and new customers, while maintaining great relationships with your local support team
• Understand our clients requirements and effectively tailor a solution that is mutually beneficial
• Supporting global, regional, and local sales strategies
• Working together with the branch National Aftersales team to coordinate comercial initiatives

Aftersales Account Manager

Customer Support

• Building relationships with new and existing customers
• Coordinating routine servicing, repairs, and maintenance
• Handling queries and raising invoices for work carried out
• Meeting and greeting customers in a professional and friendly manner
• Managing day to day administrative tasks

Customer Service Advisor

Analyst

• Integrar y gestionar expedientes de crédito
• Brindar atención y seguimiento a clientes
• Apoyar en la gestión y negociación de condiciones de crédito
• Elaborar cotizaciones
• Recabar y validar documentación legal requerida
• Coordinar la firma de solicitudes de crédito
• Realizar la valuación de crédito
• Enviar documentación a corporativo para su validación y autorización

Analista de Financiamiento

Accounting Manager

• Track progress against budgets within established finance systems and report variances to more senior colleagues.
• Prepare statements by collecting and analysing data, investigating variances and trends.
• Manage tax issues and payments according to Country tax filing requirements.
• Collate and analyze data using pre-set tools, methods and formats.
• Identify instances of non-compliance with the organization's policies and procedures and report these as necessary.

Accounting Analyst

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account detail, available credit and obtain relevant authorisation.
• Provide timely updates to our customers.
• Agree timescales for unscheduled work and follow through to completion.

• Garantizar y asegurar la correcta preparación y registro de la información contable cumpliendo que se realice bajo la normatividad vigente, asegurando la calidad de la información, a través del análisis e ingreso de datos en los sistemas contables
• Realizar la conciliación de cuentas contables y ejecutar los ajustes a los que haya lugar.
• Apoyar en la causación de cuentas por cobrar y cuentas por pagar, asegurando la correcta asignación de los movimientos y registros, de acuerdo con las políticas contables y procedimientos establecidos.
• Elaborar y presentar el cierre contable mensual, asegurando la correcta planificación de todas las actividades relacionadas con el proceso de cierre contable
• Elaborar de forma mensual la provisión de renta e impuesto diferido asegurando la precisión y consistencia de la información.

Financial Planning and Analysis

• Responsable de la cartera de clientes Scania Finance en el área asignada en la parte comercial.
• Fomentar la financiación a través de nuestros servicios en las ventas de camiones, autobuses y vehículos usados Scania.
• Proponer y establecer las condiciones de financiación
• Gestión directa de acuerdos estratégicos
• Implicación en proyectos
• Desarrollar y mantener buenas relaciones de trabajo con distribuidores y concesionarios
• Apoyar al equipo de back office con las gestiones que así lo requieran
• Estudiar y/o observar a la competencia estratégicamente
• Supervisión de las estadísticas de ventas de financiación
• Evaluar mensualmente los resultados de ventas y las reacciones del mercado o de las zonas
• Supervisar el nivel de calidad del servicio prestado a concesionarios y clientes
• Evaluar los márgenes de financiación
• Controlar adecuadamente el presupuesto de gastos

Financial Representative

• Preparation of leasing contracts, including all attachments and related documentation
• Ensuring fast and error-free transfer of documentation between internal and external company contacts
• Collecting required documents before/at delivery, such as handover protocols and insurance policies
• Issuing all necessary documents for contract termination
• Monitoring vehicle insurance and ensuring proper updates of insurance information in the LEASE module
• Ensuring that contracts are duly signed and, if required, properly legalized on time
• Responsibility for the LEASE module
• Monthly invoicing of leasing and insurance contracts to customers
• Preparation of documents for external scanning and archiving

Customer Service Officer

Administrative Assistant

• Je verwerkt werkorders van bussen , met oog voor detail en correctheid
• Je bent verantwoordelijk voor de opvolging van de facturatie en zorgt dat alles administratief op punt staat
• Je ondersteunt je collega’s bij de administratieve opvolging van onderhoudsdossiers en onderdelenbestellingen
• Je bent bereid om telefonisch contact op te nemen of op te vangen waar nodig (geen absolute must)
• Je springt bij aan de receptie indien nodig, en ontvangt klanten op een professionele manier
• Je onderhoudt vlot contact met de teamleaders van de bussenafdeling en andere collega’s

Gerente de Grupo – Cobrança

Trainer, Technical Support

Senior Key Account Manager

Key Account Manager

Network Security Analyst, Senior

Network Analyst – Junior

Aftersales Account Manager

Customer Service Advisor

Analista de Financiamiento

Accounting Analyst

Customer Service Advisor

Accounting Analyst

Financial Representative

Customer Service Officer

Administratief Medewerker