Sartorius

Business Operations

• You perform end-to-end service processes as part of international rollouts, improvement initiatives, and enterprise integrations
• You support interdisciplinary and global projects as well as system rollouts, and improvement initiatives, ensuring consistent adoption and alignment of service standards
• You translate operational requirements into functional system specifications for SAP and Service1, ensuring seamless integration into our global service landscape.
• You conduct, coordinate, and document system tests for enhancements, feature releases, and integrations (SAP, Service1, and other service management tools).
• You proactively advise and train local service units on our global processes and applications
• You conduct training sessions and optimize existing training documentation
• You coordinate projects and initiatives on the topics of processes, organization, and digitalization

Business Process Expert, Instrument Service

Marketing

• Lead the delivery of marketing initiatives within your area of expertise to drive coherent and high‑impact execution outside day‑to‑day campaigns, ensuring alignment with strategic marketing goals
• Collaborate across Business Units, regions, and marketing teams to secure alignment, strengthen coherence, and ensure adoption of marketing direction
• Translate complex portfolios into clear, customer‑focused positioning and messaging that reflect company strategy and priorities, informed by customer and market insights
• Provide senior marketing expertise to shape strategic direction and ensure that positioning, messaging, and execution across teams consistently adhere to enterprise‑wide marketing standards
• Anticipate, identify and address risks related to readiness, coherence, or market clarity to safeguard the effective implementation of marketing initiatives
• Contribute to the development and refinement of marketing frameworks, standards, and best practices to advance marketing excellence across the organization

Senior Marketing Expert

Human Resources

• You collaborate with global and local HR partners as well as external stakeholders related to our global Time and Absence System and our global Payroll System
• You support the team across different project phases and in day-to-day operational activities
• You assist in preparing communication and training materials and in organizing meetings
• You help with the monthly data quality checks for individual countries

Intern HR Global Projects

Machine Learning Engineer

• Develop and deploy AI – driven solutions for microscopy image analysis and related biotechnology predictions
• Design and optimize architectures leveraging LLMs and VLMs for multimodal data interpretation
• Apply graph theory principles to model biological networks and enhance predictive analytics
• Build and manage multi – agent frameworks for automated data processing and decision making
• Collaborate with cross – functional teams to integrate AI solutions into Sartorius’ bioanalytics ecosystem

Senior Machine Learning Scientist – Advanced AI Focus

QA Automation Engineer

• Sie sind für die Automatisierung im Bereich Operations zuständig (inkl. IST-Analyse) und wickeln eigenständig Automatisierungsprojekte ab
• Sie legen Spezifikationen von Automatisierungssystemen (SPS / SCADA) sowie von Sensoren und Aktoren fest, erarbeiten innovative Konzepte und begleiten die Inbetriebnahme der Systeme in Ankopplung an ein MES-System
• Dabei gestalten Sie Automatisierungsstandards, maßgeblich im Assembly-Umfeld und entdecken Einsparpotenziale und sichern die Qualität
• Sie wenden Best Practice an, um Montage-Fügeoperationen zu automatisieren und unterstützen die Strategie der Einführung von MRK (Mensch-Roboter-Kollaboration)
• Im Rahmen von Neuentwicklungen geben Sie entscheidende Impulse bzgl. Design for Automation und optimieren/rationalisieren bestehende Prozesse in der Serie
• Regelmäßig stimmen Sie sich mit den internationalen Werken zu konzernweiten Standards ab

Automatisierungsingenieur – Hybrid

Account Manager

• Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
• Identify new business opportunities aligned with the organization's overall market and growth strategy
• Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
• Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
• Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
• Develop and implement account plans and request and coordinate resources in line with the account plans
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership
• Willingness and ability to travel frequently

Customer Support

• To support Virtual Account Management and Field Account Management (VAM or FAM) in their writing, costing, and preparation of tender bidding documents
• Support the existing customer base of integrators / tenderers and acquire new ones in tender management, preparation, and follow-up of tenders
• Research the information (customer history), check the feasibility of the response (directly or by reseller)
• Submit to sellers and technical specialists, prepare the documents that constitute the response file
• Participate in the creation of standard offers and/or complexes independently or in collaboration with others
• Provide technical support in the review of the technical requirements of the bidder
• Inform Legal Affairs of the contract won and send them for registration in their contract database.
• Continuously monitor and analyze competitive behavior in the markets for tenders.

Support Specialist – Tender Management

Administration

• On a daily basis you will work closely with our customers, service engineers and internal departments to ensure the customer needs are met
• Maintain service engineer’s diaries to meet the customer requirements
• You will process emails from a shared inbox and update information on spreadsheets
• Working on a variety of different tasks, prioritising and updating customers throughout the process
• Raising quotations, managing invoices and liaising with our finance department
• Checking that received documentation is in order, running regular reports, updating customer details on the database
• Regular use of SAP, inputting and updating information
• Collaborating with the Service team

Service Scheduler Administrator

Engineer

• Verantwortung für die Entwicklung und Konstruktion von mechanischen Komponenten und Gesamtsystemen für Single-Use-Bioreaktoren
• Mitarbeit in interdisziplinären Bioreaktor-Entwicklungsprojekten
• Entwicklung und Optimierung von Prototypen unter Berücksichtigung mechatronischer und Bioprozess-Anforderungen
• Enge Zusammenarbeit mit Lieferanten zur Sicherstellung der Qualität und Funktionalität der mechanischen Komponenten
• Dokumentation der Konstruktionsergebnisse in ECTR
• Kooperation mit Elektroingenieuren zur Lieferung eines abgestimmten Gesamtsystems
• Pflege entwicklungsorientierter Kooperationen mit Lieferanten und Partnern

Ingenieur mechanische Konstruktion – Bioreaktorentwicklung

Field Engineer

• Travelling to customer sites to install equipment
• Validating and commissioning of equipment (i.e. bioreactors, filtration, biowelders, biosealers, etc.) in a cleanroom environment adhering to GMP guidelines
• Repairing, maintaining, and calibrating equipment
• Writing and reviewing routine documentation such as SOP’s and process documentation, prepare service reports
• Using field automation systems and liaising with technical team, logistics, engineering and support teams
• Following company procedures and protocols i.e: GMP regulations

Field Service Engineer

• Provide 1st-level support for the assigned product line and carry out long-term, schedulable on-site assignments within your region with regular travel.
• Perform installation, repair, maintenance, and testing tasks.
• Diagnose technical issues and determine appropriate solutions.
• Prepare detailed service reports and ensure processes are documented promptly and accurately.
• Follow all company procedures and protocols.
• Work closely with the service team and ensure effective information sharing across the company.
• On site with customers, understand their requirements and provide appropriate recommendations/briefings.
• Build positive relationships with customers to support successful collaboration.

Field Service Technician, Chromatography

Business Development Rep

• Promote Sartorius/MatTek’s products and services across the Western, US territory to meet and exceed sales and revenue goals.
• Identify and develop new business opportunities aligned with our market and growth strategy.
• Leverage SFDC to manage leads, opportunities, customer interactions, and sales activities with accuracy and consistency.
• Analyze CRM data to uncover trends, generate customer insights, and track performance.
• Promote and expand adoption of MatTek’s single‑use tissue models and high‑value consumables, ensuring consistent replenishment and long‑term account development.
• Drive adoption of newly launched innovative products and services, ensuring successful follow-up and implementation.
• Assess customer needs, respond to inquiries, and recommend appropriate solutions.
• Develop and execute account plans, coordinating internal resources to support customer success.
• Collaborate cross-functionally to enhance market perception and build winning strategies for key accounts.
• Support marketing initiatives within your territory.
• Evaluate customer potential regularly and convert opportunities into measurable business.
• Build and maintain strong, long-term customer relationships that support sustained growth.

Business Development

Manager

• Coordinate the customer complaint process (from the reception of the complaint to its closure)
• Quality communication interface between customer and Sartorius
• Participate to critical and complex customer complaints according to 8D methodology if required
• Contribute to the investigation from containment action definition up to effectiveness check and lessons learned; coordinate global and local resources / teams
• Participate to the escalation process for critical complaints in order to assign appropriate resources and manage communication / coordinate actions internally and with customer
• Participate on investigations at customer’s site for critical situations and support customer in closing investigations along with the appropriate action plans
• Be the single point of entry and drive and coordinate all quality related topics: specifications, statements, questionnaires, customer initiatives, etc
• Facilitate interactions with Key Accounts at local level when required

Customer Quality Manager

• Develop a strategic sales plan for each assigned dealer including objectives, sales goals, forecasting and market share expansion proactively assessing, clarifying and validating the dealers needs
• Work with field marketing teams to develop annual promotion plans, including managing dealer trade show events
• Assess dealer performance proactively including quarterly business reviews with critical milestones, financial targets and marketing performance
• Ensure an ongoing product training program delivered to dealers and enlist the support of specialist, service resources, applications team, validation team and other critical resources
• Build and foster effective relationships with both dealers and internal teams to execute the defined strategies and policies of the organization

Channel Manager

• Providing briefing documents, content and images for new web page development
• Coordinating/supporting digital promotional activities, email campaigns, webinars and other third-party activities
• Supporting with video/teaser creation – storyboards, operational planning, studio booking
• Summarizing content for monthly marketing newsletters
• Monitoring website landing pages for outdated content and potential refresh
• Supporting Campaign Managers and Marketing Specialists with marketing projects such as: gated asset pages redesign/update initiatives, product integration support