Sartorius

Field Service Technician, Chromatography

Sartorius

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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About the role

  • Provide 1st-level support for the assigned product line and carry out long-term, schedulable on-site assignments within your region with regular travel.
  • Perform installation, repair, maintenance, and testing tasks.
  • Diagnose technical issues and determine appropriate solutions.
  • Prepare detailed service reports and ensure processes are documented promptly and accurately.
  • Follow all company procedures and protocols.
  • Work closely with the service team and ensure effective information sharing across the company.
  • On site with customers, understand their requirements and provide appropriate recommendations/briefings.
  • Build positive relationships with customers to support successful collaboration.

Requirements

  • Successfully completed technical apprenticeship as an Electronics Technician or Mechatronics Technician (m/f/d).
  • Several years of experience in field service and a confident customer-facing manner.
  • Experience in troubleshooting, testing, repair, and maintenance of technical equipment.
  • Willingness to work flexibly and adapt to changing working hours.
  • Strong customer orientation and proven ability to work in a team.
  • Fluent German and English skills, both written and spoken, are required.
  • Willingness to travel within the DACH region and to be on-site with customers for periods of 4–5 days per week.
Benefits
  • Personal and professional development: mentoring, talent talks, and internal training seminars.
  • Attractive terms: company car with fuel card, unlimited mileage and private use; company mobile phone; home office allowance.
  • Support and training: professional onboarding and hands-on equipment training provided by colleagues and the technical training center.
  • Welcoming culture: mutual support, team spirit, and international collaboration; employee communities on a variety of topics.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationrepairmaintenancetestingtroubleshootingtechnical equipment
Soft Skills
customer orientationteamworkcommunicationrelationship buildingflexibility
Certifications
Electronics TechnicianMechatronics Technician