Account Manager
Sartorius
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Tech Stack
About the role
- Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
- Identify new business opportunities aligned with the organization's overall market and growth strategy
- Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
- Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
- Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
- Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
- Develop and implement account plans and request and coordinate resources in line with the account plans
- Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
- Coordinate and participate in marketing activities in assigned territory
- Frequently assess the potential of each customer and plan to realize it into business
- Manage and build strong customer relationships for long term partnership
- Willingness and ability to travel frequently
Requirements
- Bachelor's degree in life sciences, engineering or equivalent
- 3+ years field sales experience or customer facing role, with preferable laboratory / process-based experience in Life Science
- Hands-on knowledge and proactive usage of SFDC and other CRM tools
- Excellent communication and negotiation skills
- Proven software skills, e.g. Microsoft Office
Benefits
- Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
- Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
- Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
- Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
- Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
- Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
- Retirement Savings Plan: 401k (with generous company match)
- Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
- Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
- Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
field sales experiencecustomer facing rolelaboratory experienceprocess-based experiencedata analysisaccount planninglead generationsales performance trackingcustomer insightsnegotiation skills
Soft Skills
communication skillsrelationship buildingteam collaborationcustomer needs assessmentstrategic thinkingproblem solvingproactive approachmarket perception enhancementcustomer inquiry responseresource coordination
Certifications
Bachelor's degree in life sciencesBachelor's degree in engineering