Growth Marketing

• Shapes the long-term direction of Ratings’ non-core product portfolio (multi-year horizon), translating Ratings’ strategy into a unified product roadmap, investment priorities, and innovation pipeline that balances commercial growth, regulatory requirements, and evolving issuer and investor needs.
• Exercises enterprise-level influence across Ratings and partner divisions to align strategy, resolve competing priorities, drive cross-functional execution, and execute on Ratings OpCo’s mandate ensuring faster time-to-market, disciplined investment decisions, and scalable product innovation in support of the overall Ratings strategy.
• Drives the enablement agenda for Ratings by building the product and platform ecosystem that underpins service delivery, equipping internal teams with integrated tools and workflows that improve efficiency, strengthen client outcomes, and support the long-term evolution of the Ratings operating model.
• Run an efficient delivery process for existing, internal, and cross-divisional products, alongside a fail-fast frontier innovation process with explicit go / no-go criteria.
• Resolve competing customer persona priorities through a unified product mandate; escalate principal trade-offs to OpCo with clear options.
• Ensure that the product and platform strategy aligns with the broader Ratings technology roadmap; manage product interdependencies and act as the escalation point for product risks, issues, and constraints.
• Design and execute the handover playbook that transitions mature products into ongoing operational ownership.
• Deliver KPI and OKR dashboards, portfolio investment recommendations, and quarterly readouts to OpCo on speed, customer adoption, portfolio health, and regulatory posture.

Head of Growth and Enablement

Business Analyst

• Design, build, and maintain contact volume forecasts from scratch across three levels of support (e.g., Tier 1, Tier 2, Tier 3).
• Forecast demand across multiple channels, including voice, email, chat, and social, accounting for seasonality, business drivers, and growth.
• Establish forecasting methodologies, assumptions, and documentation to support scalability and accuracy over time.
• Continuously evaluate forecast accuracy and adjust models to improve performance.
• Develop short-term and long-term headcount models to support hiring plans, attrition, productivity changes, and service level targets.
• Translate forecasted demand into staffing requirements, schedules, and capacity plans across internal teams and BPO partners.
• Partner closely with outsource vendors on workforce planning, staffing strategies, and performance management.
• Partner with Customer Service Leadership on BPO budgeting, forecasting, and long-range financial planning.
• Serve as a core member of the Customer Service Leadership Team, contributing strategic insight and operational recommendations.

Senior Workforce Management Analyst

Claims Specialist

• Investigate and handle personal and commercial auto bodily injury claims of a complex and serious nature
• Perform special claims investigations and handle matters requiring broad technical claims knowledge
• Operate on an independent basis with little supervision
• Settle claims within assigned authority
• Maintain contact with attorneys concerning serious claim matters
• Review court decisions, law and coverage interpretations

Senior Claims Specialist – Auto Bodily Injury

Account Executive

• Engage the most wanted restaurants in your territory and help discover hidden gems
• Gather restaurant feedback, monitor competitor activity, marketing opportunities, and provide recommendations for improvement to management
• Consult with restaurant owners on the benefits of joining GrubHub and having access to our community of hungry diners
• Conduct extensive cold calling (60+ dials per day), emailing, and social outreach to prospective decision makers
• Manage a territory and own the entire sales pipeline from prospecting to closing
• Secure appointments with prospective clients to uncover needs and present the value of a partnership
• Travel into the market to conduct in person sales pitches with merchant owners
• Exceed high-volume sales goals while working within a team environment

AI Engineer

• Own and improve applied AI and ML systems that influence important business workflows.
• Design, train, and deploy models that generate optimal, fair, and explainable offers for claims, balancing business objectives with fairness constraints.
• Build and refine production workflows around generation, decisioning, retrieval, evaluation, and orchestration.
• Work on concrete systems such as position statement generation, offer engine improvements, open negotiation agents, and configurable rules or decisioning systems.
• Design and run experiments that improve model quality, workflow quality, and business outcomes.
• Partner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systems.
• Improve prompt, model, and workflow behavior through tight feedback loops and practical iteration.
• Contribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibility.
• Use AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habits.
• Balance speed and rigor in an environment where shipping matters and iteration is constant.

Senior Applied AI Engineer – Offer Engine

Supply Chain

• Lead and grow a high-performing Sourcing & Procurement (S&P) team for a large client in Manhattan.
• Work directly with S&P leadership and clients to manage expectations and team deliverables.
• Provide impactful leadership in a cross-functional and collaborative environment.
• Drive results through S&P program implementation and monitoring progress.
• Oversee client compliance and controls, develop new sourcing strategies.
• Proactively manage internal and external expectations by understanding business needs.
• Recruit, develop, and retain top S&P talent.
• Support career development of key roles through mentoring.
• Establish relationships with key stakeholders including Corporate Legal and Risk Management.

Supply Chain Director

Manager

• Develop and execute comprehensive energy management strategies across assigned portfolios, establish baseline metrics, performance targets, and multi-year roadmaps aligned with client sustainability goals
• Lead benchmarking initiatives using internal platforms to position clients competitively and identify performance improvement opportunities
• Monitor regulatory requirements, utility rate structures, and incentive programs to maximize financial benefits and ensure compliance
• Conduct ASHRAE Level 1 and Level 2 on-site energy audits to evaluate equipment performance, operational practices, and capital improvement opportunities
• Analyze utility data, building automation systems, and energy consumption patterns to identify optimization opportunities worth quantifiable cost reductions
• Collaborate with property management teams, architects, and engineers to implement energy conservation measures and integrate high-performance building strategies
• Manage relationships with utility providers, energy consultants, and technology vendors to support program innovation and implementation
• Track and verify energy savings from implemented projects, maintaining documentation for sustainability certifications (where applicable) and ESG reporting
• Prepare detailed dashboards, technical reports, and executive presentations communicating energy performance, cost savings, carbon reductions, and strategic recommendations
• Develop client deliverables that clearly articulate energy and carbon reduction opportunities across multiple building types and geographies
• Present energy program results and recommendations to diverse audiences including property management teams, engineering staff, and client executives
• Partner with energy, waste, and water sustainability managers to develop integrated resource efficiency strategies
• Explore cutting-edge technologies including controls optimization, load management, and employee engagement programs
• Support continuous improvement initiatives by identifying innovative energy management practices and emerging technologies

Energy and Portfolio Performance Manager

Research Analyst

• Generate, analyze and adjust custom reports based on client needs.
• Produce proactive insights and game notes to support live broadcasts and pre/post game coverage.
• Utilize SQL code to generate charts and reports from robust data sets.
• Assist with QA and maintenance of the research tool and datasets.
• Utilize ticketing systems to communicate directly with clients as well as to internally track the progression of issues.
• Leverage sports knowledge to create data-driven insights for broadcasts.
• Meet time sensitive deadlines.
• Identify potential quality issues and escalate as needed.
• Perform other ad hoc duties as required.

Broadcast Research Analyst

Financial Planning and Analysis

• Work with regional and international clients on complex transactions including acquisitions, divestitures, mergers, joint ventures, and corporate restructurings
• Deliver high quality advice to clients and collaborate with senior professionals
• Drive new insights and differentiated execution across sectors/verticals
• Play an important role on a team working on public and private capital markets transactions

Investment Banking Technology Associate / Vice President

Insurance

• Manage deployment plan and plan resources (i.e. project management) – including when to engage with cross-program work streams to complete tasks
• Actively engage with the Integration and Operations Lead and provide status reporting as required
• Work with business to identify, connect with, and manage local end-user key stakeholders and address their needs, concerns and questions
• Manage steering committee meetings and conversion communications with key corporate and end-user stakeholders
• Own the end-to-end implementation lifecycle. This includes building detailed project schedules, tracking milestones, managing risks, and ensuring the project launches on time.
• Liaise with corporate governance entities for operational and procedural review and decisions
• Escalate risks and issues through defined governance processes and manage to resolution
• Integrate with other platform system teams to ensure that end-users in their deployment are ready for conversion
• Travel required

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