Sartorius

Service Scheduler Administrator

Sartorius

full-time

Posted on:

Location Type: Hybrid

Location: Epsom • United Kingdom

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About the role

  • On a daily basis you will work closely with our customers, service engineers and internal departments to ensure the customer needs are met
  • Maintain service engineer’s diaries to meet the customer requirements
  • You will process emails from a shared inbox and update information on spreadsheets
  • Working on a variety of different tasks, prioritising and updating customers throughout the process
  • Raising quotations, managing invoices and liaising with our finance department
  • Checking that received documentation is in order, running regular reports, updating customer details on the database
  • Regular use of SAP, inputting and updating information
  • Collaborating with the Service team

Requirements

  • Strong experience in a support administration position within a fast-paced environment
  • Experience scheduling appointments and managing calendars would be beneficial
  • Able to build and maintain excellent working relationships with people internally and externally
  • Can react quickly to enquiries, being proactive juggling many enquires at the same time
  • Highly organised, able to take ownership of varied processes
  • Ability to prioritise, plan and multitask with strong attention to detail
  • Good at working independently as well as a team player
  • Experience in SAP (Service Module) would be beneficial, though full training will be provided
  • Strong Excel skills
  • In order to commence working with us, the successful candidate must have the right to work in the UK.
Benefits
  • Personal and Professional Development: Mentoring, leadership programs and internal seminar offerings
  • Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
  • Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
  • Attractive Working Conditions 37.5 hours working week
  • 25 days annual leave plus public holidays
  • Annual option to buy, sell or carry over annual leave
  • Free parking on site
  • Free hot and cold drinks
  • Competitive benefits package, including: Private Medical Insurance
  • Private Dental Insurance
  • Group Life Assurance
  • Travel Insurance (Employee Paid)
  • Salary Sacrifice Health Assessment Service
  • Salary Sacrifice Cycle to Work Scheme
  • Group Personal Pension Plan
  • Group Income Protection
  • Salary Sacrifice Will Writing Service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
support administrationscheduling appointmentsmanaging calendarsExcelSAPdata entryreportingquotation managementinvoice managementdatabase management
Soft Skills
relationship buildingproactiveorganizational skillsattention to detailmultitaskingindependent workteam playercommunicationprioritizationownership