Salesforce

Backend Engineer

• Collaborate with global teams to shape the technical direction of agent-based customer solutions
• Deliver high-quality outcomes and measurable business impact through architecture and design
• Engage with partners and customers to drive the adoption of Salesforce technologies
• Build and present technical demos and value propositions to stakeholders

Partner Technical Architect – Agentforce

Digital Marketing

• Develop and execute comprehensive paid digital marketing strategies across Germany and key European markets (DACH, UK, France, Nordics, Southern Europe) to drive qualified new teams and revenue
• Own acquisition targets, KPIs, and budget management, learning agenda strategies for paid channels including paid social (LinkedIn, Meta, YouTube), display, retargeting, emerging digital platforms and beyond
• Continuously test, analyze, and optimize campaigns across the funnel—from awareness to conversion—using data-driven insights to improve CAC, LTV, and ROAS
• Partner across marketing teams, product, and agencies to ensure campaigns are culturally relevant, locally optimized, and aligned with market-specific nuances across European countries
• Work closely with web, creative, content, product marketing, marketing ops, product, and analytics teams to develop compelling campaigns that resonate with European audiences
• Manage relationships with digital agencies, media partners, and technology vendors to maximize campaign effectiveness and efficiency
• Stay ahead of industry trends, test new channels and tactics, and bring innovative approaches to paid acquisition in competitive European markets
• Mentor and develop team members, foster a culture of testing and learning, and contribute to the overall growth marketing strategy

Senior Manager, Paid Digital Marketing

Account Executive

• Selling the entire Customer 360 Platform across a set of existing Salesforce customers and inbound leads for new logos
• Increasing revenue spend within organizations between 1 and 30 employees
• Partnering with internal resources in order to drive additional value and expertise
• Building a point of view on how to help their customers
• Generating pipeline that leads to closed revenue and quota attainment
• Accurately forecasting
• Selling on value and return on investment vs. technical functionality
• Leading customer needs and acting as their internal advocate
• Building credibility and trust while influencing buying decisions
• Demonstrating adaptability and flexibility as part of an ever-growing sales organization
• Leading a high volume of accounts with a strategy on prioritization of your accounts and time
• Uncovering executive-level initiatives and struggles to map back our solutions
• Researching and understanding various lines of business and personas
• Diffusing and overcoming objections throughout the sales cycle

Account Executive, Small Business – Non-Profit

General Counsel

• design, manage and enhance anti-bribery and anti-corruption policies, programs, and controls
• oversee and enhance third-party due diligence and life cycle management
• provide legal advisory and practical counsel to business stakeholders on third party risks in the context of the Foreign Corrupt Practices Act (FCPA), UK Bribery Act (UKBA), and local anti-corruption laws
• oversee compliance audit program and audits of high-risk third parties
• work with channel business and operations teams to mitigate risks and assist with risk forecasting
• work closely with cross-functional legal teams, sales teams, and business operations teams to design and adapt third-party programs and processes in new global markets
• pioneer AI-driven solutions to manage third-party risk and drive global operational efficiency with a focus on scaling
• implement and oversee the company’s AML program
• develop and lead trainings, policy rollouts, and compliance reviews globally on an as-needed basis
• lead and mentor a diverse team of compliance professionals, fostering a high-performance, inclusive culture

Senior Corporate Counsel, Third Party Anti-Corruption, Global Ethics & Integrity

Manager

• C-Suite Advisory
• Strategic Account Planning
• Value Discovery & Quantification
• Business Case Development
• Commercial Deal Structuring
• Value Realization
• Thought Leadership

Senior Manager, Business Value Services

• Work with Sales, Sales Operations, Pricing, and Legal during contract negotiations and provide suggestions and guidance in order to ensure proper revenue recognition
• Review complex revenue contracts for compliance with US GAAP and determine the appropriate accounting treatment
• Establish standard contract structures for both existing & new products and work cross-functionally to maintain a scalable quote-to-cash process
• Lead training on revenue recognition rules, policies and practices within the Company, and in particular within the Sales organization
• Engage with external auditors and understand/respond to the changes in the audit approach
• Keep up with industry trends and build relationships with external technical accounting advisors
• Maintain documentation for all review and compliance work completed
• Deliver the highest standard of departmental, cross departmental and cross region customer service
• Work with the Revenue Recognition team and respective business partners to develop and maintain SOX Compliance Revenue reporting and analysis, as needed
• Lead and assist with other special projects, as needed

Manager, Revenue Recognition

• Be responsible for the leadership in owning the critical issues and taking them to resolution.
• Hands-on critical issue manager for all clouds for all Sev 1s.
• Ensure they are being worked on by the appropriate teams and assist as needed.
• Own and engage in the Critical Incidents.
• Represent Salesforce on customer bridges.
• Responsible for incident management to achieve business objectives, including achieving the target for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines.
• Engage with customers to drive operational excellence.
• Work with other GEO and weekend escalations managers for the incidents that need a warm handoff.
• Drive consistently high levels of internal/external customer satisfaction.
• Become a trusted partner for other agencies to ensure company-wide alignment across the business.
• Continuously improve on customer service delivery excellence.
• Own the retrospective meetings to identify the process improvement opportunities.

Sev1 Escalation Manager

Software Engineer

• incubate next-generation agentic AI platform.
• work with research scientists, software engineers, product managers and solution engineers closely.
• design, implement and iterate agentic AI systems with customers.
• create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.

Senior Member of Technical Staff, AI Research

Operations

• Manage rhythm of business, executive communications, and key global initiatives
• Collaborate weekly with COO teams supporting CSM and CSAL
• Lead preparation of content for high-stakes Success and Sales meetings (e.g., Empowered OU Leader level); partner with Business Partners on Customer Success metrics

Senior Operations Manager

Sales Development Rep

• Hire, onboard, and develop a diverse, high-performing team of BDRs
• Use coaching and regular feedback to help each team member grow into sales-ready talent
• Inspire your team to exceed quota through data-driven coaching, creative incentives, and recognition
• Drive outbound prospecting strategy and execution to generate quality pipeline and revenue
• Build and optimize processes to maximize efficiency, productivity, and impact
• Use data to identify performance gaps and opportunities, and develop plans to address them
• Regularly track, analyze, and report on team and individual performance against goals
• Partner with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities

Sales Development Manager

Program Manager

• Lead enterprise-scale portfolio governance and execution across multiple product & engineering pillars in Digital Enterprise Technology's Salesforce on Salesforce organization
• Drive strategic alignment, execution rigor, and operational excellence across complex, multi-cloud programs
• Oversee a high-performing organization of Portfolio Leaders and Technical Program Managers responsible for delivering large, cross-functional initiatives
• Define and operationalize portfolio management frameworks that align investments to Salesforce's highest value strategic priorities
• Partner with Product, Engineering, and Executive leadership to prioritize initiatives, manage capacity, and optimize ROI
• Establish portfolio health metrics, OKRs, risk frameworks, and executive reporting mechanisms
• Drive execution of large-scale, cross-cloud technical programs including AI platform capabilities, infrastructure modernization, and platform scalability initiatives
• Ensure technical alignment across architecture, security, reliability, compliance, and data governance
• Proactively identify dependencies, risks, and systemic execution bottlenecks across global teams
• Build, mentor, and scale a best-in-class Portfolio & TPM organization
• Serve as a trusted advisor to VPs, SVPs, and EVP stakeholders internal to SFonSF Technology and across business teams

Senior Director, Technology Program Management

Customer Success Manager

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
• Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.
• Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.

Customer Success Manager – Digital, Marketing & Commerce Clouds

Artificial Intelligence

• Partner with Product teams to mature AI model efficiency benchmarks and selection criteria prioritizing environmental performance
• Lead the design and implementation of internal environmental telemetry and automated tracking tools aligned to standards and measurement frameworks for AI usage transparency
• Collaborate with Engineering and Infrastructure teams to optimize compute power utilization and minimize energy consumption across data center infrastructure
• Work with Infrastructure to implement energy-efficient data center operations and cooling optimization for AI workloads
• Partner with hyperscaler providers to leverage geo-aware routing and clean energy availability for compute placement
• Drive 'right-sizing' AI models and token usage to optimize computational demand across Agentforce and AI platform services
• Develop and drive accountability towards comprehensive AI and infrastructure sustainability KPIs tied to sustainability targets, working across cross-functional team
• Lead internal alignment initiatives with AI Research, Legal, and Business units to embed sustainability into AI development lifecycle
• Partner with Procurement to establish sustainability requirements for AI model providers and ensure supply chain transparency and data acquisition
• Collaborate with relevant teams on clean energy procurement, AI and infrastructure-related sustainability risks
• Support Salesforce in influencing the development of global sustainable AI standards
• Collaborate on customer advisory programs and sustainability roundtables, leveraging Salesforce's position as a trusted AI sustainability partner

Senior Manager, AI Sustainability

IT Support

• Collaborate cross-functionally with sales, solutions, go-to-market teams, product management, customer success, and partners to accelerate strategic customer engagements
• Help define the future of work as Salesforce customers adopt data excellence and AI-driven solutions
• Support customers across the full lifecycle ensuring solutions are successfully architected, adopted, deliver measurable value, and scale over time
• Stay current with emerging technology trends and their business implications
• Lead customer engagements focused on AI, data, and process transformation
• Build customer architectures on Salesforce’s deeply unified platform leveraging Agentforce and D360
• Guide customers through digital transformation initiatives from strategy through adoption and value realization
• Create scalable, implementable architectures aligned to business outcomes

Principal – Lead Enterprise Architect

Financial Planning and Analysis

• Lead the end-to-end annual planning process and own monthly/quarterly forecast and close processes for real estate, ensuring high-accuracy deliverables and data integrity while optimizing processes for scale and efficiency.
• Serve as the primary finance lead for Real Estate leadership, proving the critical insights needed to influence investment decisions and prioritization.
• Develop sophisticated financial and sensitivity models that account for macroeconomic shifts and internal initiatives, providing leadership with a clear map of potential financial outcomes.
• Act as a key finance partner to the Real Estate organization, applying financial rigor and data-driven insights to support the execution of high-priority strategic programs.
• Define and drive the KPIs that measure real estate investment health, ensuring our global portfolio remains perfectly aligned with our long-term real estate strategy.
• Distill complex financial datasets into high-impact narratives and management reporting, delivering actionable insights to senior executives.
• Elevate the team by providing guidance and indirect leadership to junior analysts, fostering a culture of analytical excellence and continuous improvement.
• Drive critical special projects, including M&A activity and integration, long-range planning (LRP) collaboration, and vendor consolidation initiatives and partnerships.