Salesforce

Client Partner

• Own and grow a portfolio of US Federal Civilian agency accounts, driving professional services pipeline and bookings to quota
• Build trusted relationships with agency executives, program managers, and contracting officials to align Salesforce PS capabilities to mission priorities
• Lead solution scoping conversations, develop Statements of Work (SOWs), and craft compelling services proposals with Delivery Architects
• Partner cross-functionally with the broader Salesforce account team (AEs, SEs, CSMs) to develop and execute coordinated account strategies
• Navigate Federal procurement vehicles and acquisition processes (e.g., GSA Schedules, IDIQs, BPAs, GWACs)
• Maintain accurate pipeline forecasting and opportunity hygiene in Salesforce CRM
• Serve as the voice of the customer internally to drive delivery quality, client satisfaction, and long-term account health

Senior Account Partner – FedCiv

Full-stack Engineer

• Provide customer usage tracking capabilities to our stakeholders and customers
• Work with a group of world-class engineers, architects, and product managers to build scalable features and integrations on the Salesforce Experience Cloud platform
• Develop through all phases of the development lifecycle, from initial technical designs, development, and testing, to implementation in production systems
• Design systems that will enhance build, release, and environment pipelines in support of scrum teams
• Provide expertise on the Salesforce.com APIs, profiles, security model, and deployment processes
• Maintain and configure development and test instances for internal sandboxes
• Provide detailed best practices and documentation for applications to the BT Ops organization

Software Engineer – MTS

• Design, build, and operate scalable, secure, and reliable service mesh infrastructure that underpins service-to-service communication across Slack's platform.
• Implement and maintain core service mesh capabilities — including service discovery, observability, traffic routing, mTLS, and policy enforcement.
• Troubleshoot and resolve production issues spanning distributed systems, Kubernetes environments, networking layers, and Linux-based infrastructure.
• Drive improvements in platform reliability, performance, and operational efficiency through thoughtful automation and tooling.
• Contribute enhancements and fixes to internal tooling and open-source technologies, including Envoy.
• Play an active role in incident response and operational excellence, helping uphold platform availability and service-level objectives (SLOs).

Software Engineer I – Service Network

• Design and operate mission critical networking services for Salesforce’s massive public cloud footprint
• Lead the development of critical infrastructure services including next-gen Dual-Stack IPAM
• Transform how our services connect by reducing reliance on complex intermediaries
• Drive the adoption of IPv6-native and dual-stack architectures
• Leverage and contribute to cutting-edge projects to build observability and control into the network

Software Engineering Lead

Research Engineer

• Lead adversarial testing of AI by designing, scoping, and executing red team assessments against our AI ecosystem using a risk-based prioritization approach to discover and address vulnerabilities before they can be exploited.
• Innovate in AI attack techniques by combining cutting-edge academic research with proven offensive security methods to establish new Tactics, Techniques, and Procedures, and operationalize emerging research to keep assessments aligned with the state of the art.
• Build and scale security tooling using an automation-first philosophy, driving initiatives to shift security testing left by sharing purpose-built tools with AI security stakeholders across Engineering, Research, and Ethics.
• Serve as a strategic partner across the company, providing an offensive security perspective to guide product development, support corporate governance, and contribute to policies such as Salesforce's Generative AI Security Standard.

Adversarial AI, Research Engineer

Manager

• Proactively dive into product telemetry and user data to discover, design, and execute multi-channel strategies that drive measurable Self-Serve ACV, NNAOV, and retention
• Aggressively identify and eliminate manual marketing workflows
• Leverage AI tools and Agentforce to automate campaign localization, A/B test analysis, and routine reporting
• Leverage Salesforce Marketing Cloud (SFMC) and native AI to build complex, dynamic audience lists and segmentation
• Design and execute behavior-triggered journeys across a modern Customer Engagement Platform (Email, Push Notification, In-App Messaging)
• Partner with Data Science to pipe predictive AI scoring (e.g., MadKudu) and verified web data directly into our automation platforms to identify high-intent upgrade cohorts (PQLs) and at-risk churn segments before the user acts
• Partner closely with Marketing Ops, Product Management, and Data Science to define the technical requirements needed to scale our lifecycle infrastructure

Senior Lifecycle Automation Manager

Sales

• Collaborate with executive sales leaders, sales teams, and sales managers to understand their pipe generation and progression needs
• Develop and implement sales programs to meet those needs
• Measure results and adapt sales programs
• Work closely with Sales Programs team members to execute strategy for collective business needs

Senior Manager, Sales Programs

Data Engineer

• Translate complex business requirements into scalable, reusable data models that are easy to understand and adopted across subject areas
• Design, implement, and maintain data pipelines that deliver high-quality data under defined SLAs
• Partner with product, analytics, and engineering teams to build trusted, well-documented foundational datasets aligned with business strategy
• Champion data strategy across multiple teams and use cases, driving consistency and reliability at scale
• Expand access to core company metrics through strong technical and process foundations
• Identify, document, and promote data engineering best practices across Slack

Senior Data Engineer – Enterprise

Backend Engineer

• Build, scale and maintain critical features and systems within the Agentforce platform that are used by millions of end users
• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
• Lead and participate in Software Design and Architecture discussions and decision making
• Drive the execution and delivery of features and systems by collaborating with architects, product owners, engineers, user experience designers and data scientists
• Develop and approve test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
• Lead and mentor junior members of the team, and act as a Technical Leader for teams
• Adopt, embrace, and promote agile and test-driven software development practices
• Be a multiplier and have a passion for team and team members’ success
• Lead the team by example for technical excellence and help the team members make sound decisions

Full Stack/Back End Software Engineer

• Define and execute the vision for the professional services team aligned with company goals.
• Lead and build an outcome driven team of architects and advisors to drive Salesforce solution adoption.
• Own and drive outcomes for customers with Agentic approach and delivering full potential of human and digital workforce.
• Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders.
• Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture.
• Lead executive briefings and solution reviews with client leadership and technical teams.
• Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams to ensure solution integrity.
• Oversee delivery of large-scale, enterprise CRM programs across multiple industries.
• Ensure project timelines, budgets, and KPIs are met or exceeded.

Director, Technical Consulting – Salesforce Experience Required

Account Executive

• Own the holistic customer relationship and overarching account vision
• Define and execute a multi-year strategy for a global account
• Act as a trusted advisor to C-level decision makers
• Translate industry trends into actionable business cases

Strategic Account Executive – Retail & Consumer Goods

• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance.

Software Engineer – SMTS

Solutions Engineer

• Partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.
• Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
• Design and deliver presentations, demos, and solution concepts that align Slack capabilities with customer outcomes.
• Clearly articulate Slack differentiation and advantages, ensuring customer confidence.
• Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
• Act as an industry thought leader, shaping solution narratives with deep customer and market insights.
• Represent Slack at events, webinars, and executive briefings, showcasing innovation and value.
• Support pipeline generation through solution workshops, proposals, and RFP responses.
• Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.
• Mentor junior SEs and contribute to the Specialist SE community, fostering an inclusive, learning-first culture.

Lead, Specialist Solution Engineer – Slack

IT Support

• Own complex technical engagements
• Design scalable solutions using Salesforce's nonprofit product suite
• Serve as a thought leader
• Partner cross-functionally with Account Executives, Customer Success, Product, and Professional Services
• Mentor and develop junior architects and SEs
• Engage the nonprofit ecosystem

Principal Enterprise Architect

• Evangelize Salesforce Field Service and Scheduler value to customers (including C-level executives and IT) and field sales teams
• Assess business and operational impact of technology adoption; deliver findings including key pain points, proposed solutions, and ROI
• Contribute to the development of technical sales strategy
• Configure and demonstrate visionary, tailored solutions that closely reflect each customer's unique business
• Discuss and propose solution architecture that includes field service components such as mobility, scheduling, optimization, inventory management, back-office integration, and workflow process definition
• Work effectively in a matrix organization alongside Account Executives, Service SE leads, and implementation partners
• Execute enablement activities: webinars, best practices sharing, knowledge sessions
• Collaborate with Field Sales teams, Account Executives, and Product Management to establish credibility and trust with customers