Lead Specialist Solution Engineer – Field Service, Health & Life Sciences

Salesforce

. Evangelize Salesforce Field Service and Scheduler value to customers (including C-level executives and IT) and field sales teams .

Posted 5/13/2026full-timeRemote • California, Illinois, New York, Texas • 🇺🇸 United StatesSenior💰 $134,750 - $180,250 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Evangelize Salesforce Field Service and Scheduler value to customers (including C-level executives and IT) and field sales teams
Assess business and operational impact of technology adoption; deliver findings including key pain points, proposed solutions, and ROI
Contribute to the development of technical sales strategy
Configure and demonstrate visionary, tailored solutions that closely reflect each customer's unique business
Discuss and propose solution architecture that includes field service components such as mobility, scheduling, optimization, inventory management, back-office integration, and workflow process definition
Work effectively in a matrix organization alongside Account Executives, Service SE leads, and implementation partners
Execute enablement activities: webinars, best practices sharing, knowledge sessions
Collaborate with Field Sales teams, Account Executives, and Product Management to establish credibility and trust with customers

Requirements

What you’ll need

B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience
Deep functional understanding of field service operations and processes (work order management, scheduling, dispatch, mobile workforce, asset management)
Previous experience as a Sales Engineer or Architect for a CRM, ERP, or EAM company — preferably within the FSM domain
Excellent presentation skills with strong client-facing and consulting abilities
Application configuration experience (hands-on setup and configuration of CRM/FSM solutions)
Ability to work as part of a team to solve technical problems in varied environments
Ability to multi-task, thrive in a fast-paced team environment, work under tight deadlines, and take ownership of problems
Curiosity and energy — ability to understand customers' true pain points and apply solutions creatively to establish a differentiated architecture

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Field ServiceSalesforce Schedulerapplication configurationCRM solutionsFSM solutionsERP systemsEAM systemssolution architecturework order managementmobile workforce management

Soft Skills

presentation skillsclient-facing abilitiesconsulting abilitiesteam collaborationproblem-solvingmulti-taskingtime managementownershipcreativitycuriosity

Certifications

B.S. in Computer ScienceB.S. in Software EngineeringB.S. in MIS