Director, Technical Consulting – Salesforce Experience Required

Salesforce

. Define and execute the vision for the professional services team aligned with company goals.

Posted 5/14/2026full-timeBangalore • 🇮🇳 IndiaLeadWebsite

About the role

Key responsibilities & impact

Define and execute the vision for the professional services team aligned with company goals.
Lead and build an outcome driven team of architects and advisors to drive Salesforce solution adoption.
Own and drive outcomes for customers with Agentic approach and delivering full potential of human and digital workforce.
Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders.
Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture.
Lead executive briefings and solution reviews with client leadership and technical teams.
Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams to ensure solution integrity.
Oversee delivery of large-scale, enterprise CRM programs across multiple industries.
Ensure project timelines, budgets, and KPIs are met or exceeded.

Requirements

What you’ll need

15+ years of professional services, consulting, or technology leadership experience.
Proven success delivering Salesforce CRM solutions.
Experience advising or working directly with CTOs, CIOs, and senior business stakeholders.
Strong background in enterprise architecture, solution design, and systems integration.
Excellent client-facing and executive communication skills.
Deep understanding of project/program management methodologies (Agile, Waterfall, Hybrid).
CRM certifications (e.g., Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications) preferred.
At least one Salesforce industries experience.
Experience driving customer outcomes through digital labor and AI.
Background in digital transformation consulting or large systems integrators.
MBA or Master’s in Computer Science, Information Systems, or related field.

Benefits

Comp & perks

Our benefits and resources support you to find balance and be your best
AI agents accelerate your impact so you can do your best

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce CRMenterprise architecturesolution designsystems integrationproject managementAgile methodologyWaterfall methodologyHybrid methodologydigital transformationAI

Soft Skills

leadershipclient-facing communicationexecutive communicationstrategic guidancecollaborationoutcome driventrusted advisorteam buildingproblem solvingstakeholder management

Certifications

Salesforce CTASalesforce Certified Technical ArchitectDynamics 365 certificationsMBAMaster’s in Computer ScienceMaster’s in Information Systems