Lead, Specialist Solution Engineer – Slack

Salesforce

. Partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.

Posted 5/14/2026full-timeMumbai • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.
Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
Design and deliver presentations, demos, and solution concepts that align Slack capabilities with customer outcomes.
Clearly articulate Slack differentiation and advantages, ensuring customer confidence.
Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
Act as an industry thought leader, shaping solution narratives with deep customer and market insights.
Represent Slack at events, webinars, and executive briefings, showcasing innovation and value.
Support pipeline generation through solution workshops, proposals, and RFP responses.
Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.
Mentor junior SEs and contribute to the Specialist SE community, fostering an inclusive, learning-first culture.

Requirements

What you’ll need

10+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).
Strong presentation, communication, and storytelling skills; ability to simplify complexity for diverse audiences.
Proven track record navigating multi-stakeholder enterprise buying cycles (CxO, IT, and line-of-business leaders).
Customer-first mindset with strong problem-solving and solution design capabilities.
Interest in AI, data, and automation and their impact on the future of work.
Strong collaboration, time management, and adaptability in dynamic environments.
Deep hands-on Slack knowledge — workflows, integrations, admin, and Slack AI preferred.
Prior experience in the collaboration/productivity tools space (Teams, Google Workspace, etc.).
Knowledge of Salesforce platform and Agentforce positioning.
Experience building enablement content or reusable SE assets.
Exposure to AI automation or agentic workflow use cases.
Experience managing or mentoring junior SEs.

Benefits

Comp & perks

Accommodations for reasonable requests during recruiting process.
Artificial intelligence tools used for candidate assessment.
Equal opportunity employer policy.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringenterprise software consultingdigital transformationpresentation skillsstorytelling skillsproblem-solvingsolution designAI knowledgeautomation knowledgeSlack knowledge

Soft Skills

communication skillscustomer-first mindsetcollaborationtime managementadaptabilitymentoringleadershipinclusivitylearning-first culturenarrative shaping