Salesforce

Network Engineer

• Act as a liaison with the vendor sourcing team
• Helping to develop and maintain metrics on our capacity vendors
• Project managing new capacity installs with various teams including sourcing and field engineering
• Updating the network and associated datastores for capacity additions and decommissions
• Work with various teams to provide feedback, document, and implement various new network designs
• Developing in Python, Ansible for network configuration automation
• Work with our connectivity partners and customer engagement teams for any customer troubleshooting issues
• Help with BGP peering relationship management and peering network design
• Backbone router migrations/grooms/decoms
• Network design life cycles including documentation and collaborative approvals
• Maintaining Network Data SoTs

Lead Network Engineer

Program Manager

• Execute Fellowship Program(s) to achieve annual goals
• Manage operational processes and workflows
• Support year-over-year planning for Fellowship Programs
• Coordinate day-to-day operations of partnerships
• Screen prospective fellows and match them with opportunities
• Provide full lifecycle support for fellows
• Track and manage Fellowship Program expenses
• Maintain accurate records on fellows and program outcomes

Senior Program Manager, Military Recruiting Fellowship

Artificial Intelligence

• Partner with internal teams including Field Marketing, Channel Marketing, and Product Marketing to lead the AI Marketing Centre of Excellence and surface business requirements, opportunities, and needs.
• Assess and prioritize initiatives based on impact, readiness, dependencies, and organizational capacity.
• Translate inputs into a clear, prioritized and sequenced roadmap that balances ambition with focus
• Own the internal and executive communication strategy for AI initiatives, ensuring clear, consistent visibility into priorities, progress, outcomes, and next steps.
• Act as the connective thread across teams to align timelines, dependencies, and expectations.
• Lead the change management approach for AI initiatives—ensuring teams understand what’s changing, why it matters, and how to engage.
• Establish lightweight governance to track progress, manage dependencies, and maintain accountability across workstreams.

AI Marketing Campaigns Enablement Director

Sales

• Engage with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions
• Deliver org health assessments by reviewing challenges, analyzing performance and customizations
• Deliver advanced security assessments for customers, identifying risks across key domains
• Collaborate with architects, developers, and stakeholders to design scalable, secure, and high-performing solutions
• Lead interactive demos, proof-of-concepts, and collaborative solution-building sessions
• Build and co-develop solution components with customers to ensure faster return on value
• Deliver expert coaching sessions that provide prescriptive recommendations, best practices, and technical guidance tailored to customer needs
• Provide product education, technical advice, and adoption guidance to ensure customers achieve their business outcomes
• Act as a Subject Matter Expert (SME) for Salescloud
• Partner with Guide Leadership to design and deliver training programs that build team skills and maturity
• Generate positive feedback from customers, internal teams, and leadership

Senior Success Guide – Sales Cloud

Marketing

• Execute paid, digital, and partner media programs aligned to the CXO channel strategy.
• Manage day-to-day activation of executive media partnerships, paid campaigns, and digital distribution efforts.
• Partner with persona marketing leads to ensure executive narratives are translated effectively into channel-ready formats.
• Ensure content is properly targeted, placed, and amplified across priority executive audiences and accounts.
• Operationalize channel standards set by the Director, ensuring quality, consistency, and brand integrity across all executive activations.
• Maintain documentation, playbooks, and activation templates that enable repeatable and scalable execution.
• Monitor and report on CXO paid and digital KPIs including reach, account penetration, engagement quality, and influence on pipeline.
• Serve as a key connector between Executive Marketing content leaders, Media, Digital, Analytics, and Events teams.

Executive Marketing Manager

• Own Salesforce’s executive-level marketing plan including thought leadership, content strategy and content development for the CIO persona.
• Help define the CIO narrative, develop a single source of truth for CIO messaging, and translate that into high-impact content.
• Lead the strategy and development of CIO-focused thought leadership content across formats and channels.
• Partner with Media, Comms, and Executive Events teams to shape CIO thought leadership for third-party stages.
• Partner closely with Executive Events and Sales to ensure content, messaging, and follow-up actions are aligned across touchpoints.

Senior Executive Marketing Manager

Director

• Leverage deep justice, courts, and/or public safety experience to provide perspective on industry challenges, policy landscapes, and priorities
• Develop scalable go-to-market program points of view uniquely positioning Salesforce solutions for specific justice, courts, legal oversight, and public safety applications and solutions
• Partner with SLG sales leaders and the partner ecosystem to align program, sales, and technology investments with measurable sales objectives
• Craft solutions based on unique agency missions, budget cycles, existing client investments, and procurement requirements
• Engage directly with customers to deliver vision-aligned roadmaps and measurable value
• Navigate complex environments involving IT leaders, agency directors, elected officials, and procurement teams
• Represent Salesforce at JPS conferences and lead high-level engagements, including executive briefings, panels, & presentations
• Act as a strategic partner to sales teams by leading client discovery, creating relevant, mission-focused solutions for key accounts
• Translate unique JPS needs and agency priorities into actionable Salesforce roadmaps to support multi-year transformation strategies
• Develop comprehensive strategic justice, courts, and public safety enablements for the sales organizations on Salesforce value prop, solution, and trends

Director, Industry Advisor – Justice & Public Safety

Security Engineer

• Design and implement scalable data models, domain contracts, and schemas with strong guarantees on performance, integrity, lineage, and governance.
• Build and optimize batch and streaming pipelines (ETL/ELT, near-real-time) with clear SLAs on latency, quality, and cost.
• Drive platform reliability through observability primitives including SLIs/SLOs, freshness and completeness checks, lineage tracking, and automated parity tests.
• Develop, validate, and deploy statistical and ML models for security use cases such as anomaly detection, behavioral modeling, and risk scoring.
• Productionize models as reliable services with well-defined APIs, feature stores, versioning, and continuous monitoring for drift, bias, and performance.
• Translate large-scale security telemetry into actionable risk intelligence and automated decisions.
• Design and deliver agentic workflows that combine perception, reasoning, and action to reduce time-to-detection and time-to-mitigation.
• Integrate LLMs with security pipelines to automate root-cause analysis, contextual explanations, investigation summaries, and response orchestration.
• Expose read-only and action APIs for downstream systems and dashboards (e.g., executive, SOC, and customer-facing views).

Lead Member of Technical Staff – Security Data Science, ML Engineering

Account Executive

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
• Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
• Source and qualify Agentforce opportunities that fit our ideal customer profile.
• Conduct in-depth discovery sessions to assess client’s sophisticated business needs,
• Collaborate across cross-functional teams to show up as 'One Salesforce' and ensure a seamless client experience throughout the entire sales process.

Enterprise Account Executive

Financial Planning and Analysis

• Deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization
• Balance leading your team of Technical Consultants, Architects and Managers
• Responsible for hiring, training, and mentoring our Technical Consultants on Insurance and Financial Services
• Implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Insurance and Financial Services consulting practice
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement
• Lead functional and technical workshops
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership

Senior Manager, Technical Consulting – Finance or Insurance

Manager

• Develop and execute win/win negotiation strategies for medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust.
• Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data driven decisions
• Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal.
• Own, drive and manage the renewals process in collaboration with the account team.
• Collaborate with internal resources (Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, etc...) to develop comprehensive 'win' strategies for renewals.
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
• Provide executive management with complete visibility to renewals and solicit executive involvement as required.
• Accurately maintain/update a rolling 365 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated in order to develop resolution strategies
• Follow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
• Adopt new initiatives and programs pro-actively and act as a subject matter expert and mentor to other members of the extended team
• Engage in strategic account planning with key stakeholders at AVP, RVP level to ensure accountability across teams.
• Acts as a Renewals brand ambassador.
• Achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons

Principal Renewals Manager

• Define and execute the strategic vision for competitive intelligence and market foresight within Workforce Innovation
• Lead the development of market intelligence frameworks that anticipate workforce disruption and inform enterprise-wide strategy
• Build executive partnerships across ES Product, GTM, Workforce Intelligence, and Operations to embed intelligence into strategic planning cycles
• Lead the monitoring and synthesis of the competitive landscape across hyperscalers, AI-native startups, and talent competitors to identify workforce innovation trends, emerging job architectures, skills economies, and organizational design patterns
• Establish competitive intelligence frameworks and executive briefings that translate market signals into strategic implications for workforce transformation with clear recommendations and decision frameworks
• Build proprietary research methodologies that synthesize insights from academia, think tanks, industry analysts and thought leaders to identify high-impact trends 12-18 months before they become mainstream
• Design predictive models that track competitor talent strategies, organizational moves, and external hiring signals to inform enterprise role taxonomy, total rewards strategy, and employer brand positioning
• Serve as the team’s futurist on workforce trends, providing market intelligence that shapes multi-year strategic planning and investment decisions
• Partner with leadership to translate complex research into strategic narratives that drive organizational change and innovation
• Lead the development of thought leadership content (research reports, white papers, presentations, etc.) that establishes Salesforce as the definitive voice in agentic workforce transformation
• Build and scale the competitive intelligence function, including establishing operating rhythms, and creating scalable processes
• Cultivate a world-class external intelligence network including researchers, industry analysts, workforce innovation practitioners, and academic institutions
• Design and facilitate executive-level innovation labs and strategy sessions

Director, Workforce Innovation – Competitive Intelligence, Market Foresight

Customer Success Manager

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables and experience
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature
• Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer
• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
• Communicate the value of Signature Success
• Be accountable for ensuring all collaborators understand this value so that customers continue to renew and expand Signature Success
• Partner up with internal stakeholders on license renewals and expansion
• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues

Customer Success Manager, Tableau/Business Intelligence Solutions

Solutions Engineer

• Partner with sales teams to drive digital transformation initiatives for automotive and manufacturing enterprises, positioning Salesforce as the platform for the agentic enterprise where AI agents work alongside humans to drive business outcomes
• Lead technical discovery sessions to understand complex business processes across manufacturing operations, supply chain, dealer networks, and customer experience, translating requirements into comprehensive Salesforce solutions spanning across the portfolio
• Demonstrate and articulate how Agentforce and autonomous AI agents can transform customer-facing and internal operations—from intelligent service agents handling customer inquiries to autonomous SDR agents qualifying leads and autonomous sales coaches optimizing rep performance
• Build and present compelling business cases that connect technical solutions to measurable business outcomes, focusing on revenue growth through platform expansion, cross-cloud opportunities, and demonstrating clear ROI
• Design and deliver impactful demonstrations, customer workshops and POCs that showcase the art of the possible, that drives operational efficiency in automotive/manufacturing contexts
• Establish yourself as a strategic technology advisor to C-level and senior technical stakeholders, understanding their industry challenges around lead-to-cash, connected products, dealer management, warranty management, and evolving customer expectations
• Identify opportunities to expand Salesforce footprint within existing accounts by uncovering new use cases across departments and business units, driving NNAOV through strategic platform growth
• Work closely with product specialists, industry advisors, architects, and customer success teams to ensure seamless handoffs and contribute to the broader solution engineering community through knowledge sharing and best practice documentation

Account Solution Engineer – Automotive/Manufacturing

• Partner with strategic customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
• Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing guidance on architecture, technology strategy, thought leadership, and product best practices.
• Communicate complex technical concepts for diverse audiences, from technical teams to executive leadership.
• Identify capability gaps and design inefficiencies, recommending product enhancements or custom solutions that drive customer success.
• Build strong relationships with internal and external partners to foster connections that drive success and business growth.