Salesforce

Sales Development Rep

• Hire, onboard, and develop a diverse, high-performing team of BDRs.
• Use coaching and regular feedback to help team members grow into sales-ready talent.
• Inspire your team to exceed quota through data-driven coaching, creative incentives, and recognition.
• Drive outbound prospecting strategy and execution to generate quality pipeline and revenue.
• Build and optimize processes to maximize efficiency, productivity, and impact.
• Use data to identify performance gaps and opportunities, and develop plans to address them quickly.
• Regularly track, analyze, and report on team and individual performance; forecast pipeline and revenue contribution accurately.
• Partner with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities, campaign follow-up, and market strategy.

Sales Development Manager

Director

• Lead one or multiple teams of dedicated renewals professionals
• Initiates and develops strong alignment with key stakeholders at the executive level in order to influence other teams to help to shape policy/process, identify gaps and proactively address them
• Support direct reports by participating and leading in client meetings and engaging other corporate resources as required
• Be a trusted advisor to Sales and Customer Success leadership in your territory
• Ongoing mentoring and development of Renewals team
• Build a Monthly meeting cadence with Sales and Customer Success leadership within your territory
• Weekly forecast meetings with the team to drive forecasting excellence and accuracy
• Develop and educate on best practice across the team
• Achieve or exceed attrition and uplift targets
• Develop and execute win/win negotiation strategies for all contract renewals that maximize contract value while protecting and enhancing customer trust
• Maximize account growth opportunities by ensuring that their team is playing an active role on the extended account team and helping to identify incremental opportunities upon contract renewal
• Own, drive and manage the renewals process in collaboration with internal stakeholders
• Take a lead role in collaborating with internal resources (Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, etc...) to develop comprehensive 'win' strategies for renewals
• Ensure that your team is effectively Identifying customer requirements, uncovering roadblocks, and demonstrating strong account management and commercial capabilities to drive their renewal events to on-time closure and customer success
• Provide executive management with complete visibility to renewals and solicit executive involvement as required
• Communicate risk clearly and take the lead in developing resolution strategies
• Accurately maintain and accurately forecast a rolling 120 day forecast of renewals in your territory
• Ensure that your team adheres to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
• Ensure your team achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons
• Develop your team or teams in terms of mentorship, knowledge, confidence and career paths, engage in regular 1:1’s with all employees in your team
• Assist in the annual renewal planning process for the team(s), including the calculation of annual renewal rates, term length and price increase targets

Senior Director, Renewals

Engineer

• Act as a technical lead across Workday Core HCM and specialized modules.
• Spearhead complex integrations between Workday and enterprise systems.
• Ensure end-to-end implementation success for scalable, secure HR technology solutions.
• Lead design, configuration, and maintenance of Core HCM, Recruiting, Benefits, Compensation, and Payroll while supporting tenant and security protocols.
• Build robust integrations using Workday Studio, EIB, Core Connect (CCB), Orchestrations, Workday Extend, and Web Services (SOAP/REST).
• Develop complex custom reports and calculated fields; utilize BIRT and XSLT for data transformation.
• Build and maintain scalable test automation frameworks using tools like Kainos to reduce manual overhead.
• Mentor junior engineers, troubleshoot complex technical issues, and ensure best practices across Workday systems.
• Maintain technical documentation, conduct audits, and ensure data integrity and security.

Senior Workday HCM Engineer

• Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise through the System of Work and the Salesforce Ecosystem.
• Curate Influence: Identify and empower internal visionaries and pioneering leaders. You will manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
• Drive Outcome-Centric Storytelling: Lead the shift from feature-based external communications to outcome-based storytelling. You will produce the evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
• Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring that complex concepts are simplified for the market without losing their technical authority or accuracy.
• Lead High-Performing Team: Lead a focused team of communications professionals, fostering a culture of technical fluency, rapid iteration, and flawless execution during agenda-setting launches.

Senior Director, Product and Tech Communications

• Own and drive a portfolio of high-impact strategy projects related to the broader Customer Success business
• Develop and present clear, insightful and executive-ready presentations and written documents that articulate strategic direction, analytical findings, market research and progress against strategic initiatives
• Shape and articulate the future state of the Customer Success business within Salesforce
• Conduct deep-dive business analysis to uncover insights, evaluate tradeoffs and inform strategic decisions
• Translate long-term strategic objectives into actionable priorities, investment decisions and operating plans
• Partner with senior leaders to define and operationalize initiatives that drive customer outcomes and business growth
• Collaborate closely with Offer Management, Product, Sales and Field organizations to ensure cross-functional alignment and enable decision-making
• Contribute to the development of multi-year strategic plans, ensuring alignment with company-wide priorities, customer expectations and evolving market dynamics

Senior Director, Strategy and Planning

Full-stack Engineer

• Architect, design, implement, test and deliver highly scalable products
• Operate optimally in hybrid engineering model
• Mentor others in development technologies
• Develop test strategies, design automation frameworks, write unit/functional tests
• Participate in the team’s on-call rotation

Full-Stack Software Engineer – Mid/Senior

Product Manager

• Support a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for Customer Success.
• Facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
• Collaborate with security, legal, architecture, engineering, quality, support, experience, and program management partners in coordinating delivery of complex, multi-multi objectives.
• Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
• Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.

Product Owner

Manager

• Define and Execute Product Strategies
• Develop and propose disruptive product strategies that address key customer challenges and drive disproportionate business value.
• Inform product development roadmaps by partnering with product leaders across the portfolio to deliver against strategic plans.
• Create financial models to forecast revenue, define key performance metrics, and build business cases for new opportunities.
• Support Technology & Product Leaders in presenting insights and summaries of our strategic plans to the Executive Leadership Team and Board of Directors, effectively summarizing complex information for senior leadership.
• Analyze product performance from a portfolio-level perspective, providing data-driven recommendations to optimize resource allocation and investment across the entire product portfolio.
• Support the M&A process, collaborating with Corporate Development, Product, Technology, and Go-to-Market teams.
• Act as an industry and market expert, staying current on the latest trends and providing strategic insights into opportunities in existing and new markets.

Senior Manager, Product Strategy

Executive Assistant

• Manage day to day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way
• Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, meetings with team members and customers, etc
• Proactively manage calendar priorities based on customer meetings, release cycles, fiscal calendars, current projects, team needs and Dreamforce
• Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation
• Assist with food orders, luncheon planning, and planning of other business related meetings as requested
• Other administrative and project duties as requested

Senior Executive Assistant

Account Executive

• Our Prime Named Enterprise Account Executives engage with existing customers and new leads to sell the entire Tableau platform.
• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
• You will drive the analytics discussion and identify use cases within your accounts.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment
• Manage complex sales-cycles and present to C-level executives the value proposition of Tableau platform
• Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.

Account Director, K-12 Education

Salesforce Developer

• Design, develop, and maintain a scalable, customer-facing portal using Salesforce Experience Cloud
• Build custom Lightning Web Components (LWC) and Aura components optimized for external users
• Implement and maintain secure guest and authenticated user access (SSO, OAuth, SAML)
• Integrate the portal with CRM, support, identity provider and third-party systems via REST/SOAP APIs
• Partner with UX/UI designers and Product Management to deliver intuitive, branded, and accessible customer experiences
• Optimize portal performance, page load times, and mobile responsiveness
• Write, execute and maintain automated test suites
• Work with Customer Success and Support teams to surface self-service content and knowledge articles
• Document and present implementation designs to peers, stakeholders and review board
• Coordinate with stakeholders to align on the development environment and launch dependencies
• Monitor usage analytics and iterate based on customer behavior and feedback
• Ensure compliance with data privacy standards (GDPR, CCPA) for external-facing data
• Ensure compliance with applicable Public Sector regulations
• Provide investigative support on new & existing integrations
• Work with project managers to provide timely status and feedback to stakeholders
• Align to Agile Methodology
• Keep up with targeted security, technical and business training

Senior Salesforce Developer – Public Sector

• Lead annual Go-for-Growth planning process for Global Renewals including territory carving, roster alignment, and field resource deployment.
• Drive & coordinate the broader G4G execution working closely with other functional leaders from Global Incentive Compensation, GTM Planning, CSG Strategy and Analytics.
• Manage research & discovery for compensation plan adjustments and recommendations.
• Leverage data and insights to define and develop compelling business recommendations and communicate them effectively, driving decision-making and influencing key stakeholders.
• Develop and maintain deep expertise in sales and compensation policies to proactively inform planning and ensure GTM strategy is designed with these frameworks in mind.
• Serves as the primary advocate & problem solver for the field through the G4G process, triaging issues, managing late-breaking changes, and directing stakeholders to appropriate resolution paths.
• Communicate risk clearly and take the lead in developing resolution strategies; solicit executive involvement as required.
• Partner closely with Customer Success and Sales Strategy teams to maintain alignment on G4G planning with corporate priorities, while staying ahead of changes through an active inside view.
• Lead consultative engagements with business stakeholders to understand business goals, challenges and data needed to support the Incentive Compensation strategy and proactively make recommendations.
• Partner with Enablement, Orchestration and Field to develop change management and communication strategies, as well as deliver training, for G4G and Incentive Compensation programs.
• Develop and execute a feedback loop to intake questions and suggestions from field teams.
• Provide accurate and timely reporting on Incentive Compensation results and G4G milestones to leadership, business partners, stakeholders and impacted individuals.

Senior Business Planning Program Manager

Operations

• Reporting to the SVP of Procurement and Shared Services, this Senior Director is the strategic architect connecting business stakeholders and shared services suppliers
• Spearhead the transition to an "Agentic Enterprise"
• Identify, design, and deploy Agentic AI workflows — autonomous AI agents capable of executing complex business processes—to dramatically improve operating margins, speed, and accuracy across Finance, Sales Ops, and Procurement
• Define the vision for Agentic AI within Shared Services, moving from static automation (RPA) to dynamic, reasoning-based AI agents that manage end-to-end business functions
• Serve as the lead advisor on how Agentic AI can reshape the "Finance of the Future," automating complex reconciliations, contract audits, and "Prospect-to-Cash" cycles
• Establish the framework for "Human-in-the-loop" (HITL) protocols, ensuring Agentic AI deployments align with Salesforce’s Trust and Equality values, including rigorous accuracy and compliance audits
• Conduct deep-dive process mining to identify high-impact areas where autonomous agents can replace or augment manual intervention in Procurement and Shared Services
• Collaborate with BPO partners (1000+ staff) to transition labor-intensive tasks to AI-augmented workflows, shifting the partner value proposition from "headcount" to "outcome"
• Develop sophisticated ROI models for AI investments, quantifying the impact of reduced cycle times, error rates, and headcount optimization on the enterprise operating margin
• Partner with IT and Product teams to ensure Shared Services agents are seamlessly integrated with Salesforce’s internal "Agentforce" and core data architecture.

Senior Director, Shared Services Operations, Strategy – Agentic Transformation

Architect

• The Data Foundation Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing value propositions that align to our customers’ business strategies on agentic transformation and cloud adoption.
• The Data Foundation Technical Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, artificial intelligence, distributed platforms, and analytics.
• The Data Foundation Technical Architect uses a consultative approach to understand business and technical requirements.
• The Data Foundation Technical Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies.
• The Data Foundation Technical Architect leads key discussions and considerations around change programs from both a business and technical perspective.
• The Data Foundation Technical Architect helps the sales teams develop specific, repeatable propositions and go to market strategies.
• The Data Foundation Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.

Data Foundation Architect

Sales

• Work directly with executive sales leaders, sales teams, and front-line sales managers to understand their pipe generation and pipe progression needs.
• Collaborate with a diverse cross-functional group of Salesforce teams across sales, marketing, enablement, strategy, and others to develop and implement a sales program to meet those needs.
• Measure the results and adapt the sales programs as necessary.
• Develop and execute a single sales programs strategy to meet the collective needs of the business you support.