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Salesforce

Onboarding Specialist – Slack

Salesforce

. Welcome and Onboard New Customers: Be the friendly, knowledgeable first point of contact after the sale .

Posted 5/21/2026full-timeIllinois, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $80,900 - $122,300 per yearWebsite

Tech Stack

Tools & technologies
JavaJavaScriptNode.jsPythonSQL

About the role

Key responsibilities & impact
  • Welcome and Onboard New Customers: Be the friendly, knowledgeable first point of contact after the sale
  • Accelerate Adoption: Help customers get to value faster by spotting adoption gaps, showcasing high impact features, and creating tailored success plans
  • Support Migrations: Guide customers through enterprise plan migrations including SSO
  • Champion Best Practices: Share guidance, translate business goals into practical recommendations

Requirements

What you’ll need
  • 4+ years of experience helping customers get real business value from technology
  • A track record of strong customer-facing engagement
  • The ability to work independently, manage your own time, and stay focused under pressure
  • A consultative mindset
  • Strong relationship-building skills
  • Technical fluency with software solutions
  • Solid understanding of at least one object-oriented language (Java, JavaScript, Node.js, Python, or SQL)
  • Experience with Slack or Salesforce products

Benefits

Comp & perks
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
object-oriented programmingJavaJavaScriptNode.jsPythonSQL
Soft Skills
customer-facing engagementindependent worktime managementfocus under pressureconsultative mindsetrelationship-building