Salesforce

Customer Success Manager

• Drive a holistic success strategy aligning Slack’s platform capabilities with customer business objectives
• Ensure customers achieve significant return on investment with our platform
• Advise and guide customers to launch Slack successfully and gain business value
• Conduct enablement sessions on opportunity and case management, forecasting, and omni-channel routing
• Develop and maintain strong relationships with key stakeholders at customer organizations
• Act as a trusted advisor by understanding the customer’s business model and applying proven solutions

Customer Success Manager – Director

Product Marketing

• Own the end-to-end strategy and voice behind our ecosystem narrative
• Define the partners as the essential guides for customer journeys
• Bring creative ambition and explore new ways to frame the partner story
• Enable sellers to leverage the ecosystem effectively
• Build and activate a thought leadership engine
• Support operationalizing product marketing for the ecosystem

Senior Partner Marketing Lead – Product Marketing, Consulting Partners

• Act as the primary liaison and coordinator across cross-functional projects
• Develop detailed program plans, including scope, schedule, and budget,
• Proactively identify, analyze, and mitigate complex cross-program risks
• Manage rhythm of business, executive communications, and key global initiatives
• Develop and present status reports, risk assessments, and technical recommendations to senior stakeholders
• Provides leadership, support, and guidance to the team

Director of Operations

Director

• Collaborate with customers and cross-functional groups within Salesforce
• Develop a strong point of view and support strategy for oil and gas
• Stay abreast of industry trends and identify growth opportunities for Salesforce
• Engage with customers and collaborate with field leadership teams on strategic engagements
• Present visionary and elevated points of view to C-level executives
• Drive customer relationships to support their transformation strategies
• Leverage industry expertise to bring a non-sales perspective on industry areas

Director, Industry Advisor – Oil & Gas

Sales

• define the strategic direction and operational execution across the Commercial Financial Services business for the OU Data Foundation, encompassing MuleSoft and Informatica.
• lead sales managers and Account Executives, driving disciplined revenue performance, deep customer engagement, and strong alignment across all Data Foundation and Clouds teams.
• maintain key customer relationships and develop and implement strategies for growing the company’s customer base.
• set and execute an aggressive customer acquisition strategy to generate annual growth in ACV bookings.
• provide detailed and accurate sales forecasting.
• manage overall sales process, and set appropriate metrics for sales funnel management.
• plan and manage at both the strategic and operational levels.
• work cross-functionally across the business, with Account Development, Solution Engineering, Consulting Services, Customer Success, Channels, etc.
• build strong team unity, internal connections, and cross-functional collaboration across the entire Salesforce eco-system (e.g., Core Sales, Marketing, Alliances).
• establish trusted relationships with key corporate teams, including; industry marketing, product development, product management and recruiting.
• engage regularly at the C-level in customer organizations, acting as the executive sponsor and representing the comprehensive MuleSoft and Informatica portfolio.

AVP Sales, Data Foundation, Commercial Fins

Analyst

• Administer, manage, configure and support enterprise applications aligned to a Business unit or platform
• Administer and configure the GovExperience Portal platform, ensuring high availability and seamless digital experiences for Public Sector customers
• Review and diagnose issues; take corrective action which may include coordinating with appropriate peer teams and escalating where necessary
• Communicate and raise awareness of product bugs and improvement requests that need focused attention by the development team
• Partner with development scrums to implement new functionality via Agile based processes including service planning, configuration, operational readiness assessments, runlist reviews, and code deployments
• Understand system configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases
• Implement monitoring services to proactively identify issues
• Maintain updated system documentation and Salesforce policies/procedures
• Transfers knowledge throughout organization, participates in projects to develop standard processes, and mentors junior staff and new hires
• Leads tasks and projects in a fast-paced support environment, driving all issues to resolution with a focus on customer satisfaction and efficient task execution
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls

Senior Systems Analyst, PubSec

• Curate and manage large-scale datasets within our BI ecosystem (Tableau/Snowflake).
• Partner with Finance, Product, and Engineering teams to research and develop complex models focused on business performance, profitability, and cost drivers.
• Act as a visualization evangelist, building intuitive dashboards that translate complex data into actionable insights.
• Collaborate with Finance Operations to automate reporting and support "self-serve" analytics.
• Establish rigorous data governance standards and perform regular audits to ensure high standards of reliability.
• Own the end-to-end documentation of team deliverables, including process flows, technical logic, and delivery methodologies.

Analyst/Sr. Analyst, Business Analytics

Product Manager

• Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs
• Own the feature lifecycle for specific components from discovery through launch and iteration
• Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows
• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
• Build solution blueprints and workflow automations using current platform features
• Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions
• Validate, test, and iterate blueprints for accuracy, consistency, and performance
• Translate high-level strategic goals and customer requirements into clear Product Requirement Documents (PRDs), user stories, and technical acceptance criteria
• Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
• Document solution architecture, demonstrations, and implementation guidelines
• Conduct user interviews and quantitative analysis to deeply understand customer pain points and identify product opportunities
• Act as the voice of the customer within the development process
• Partner with Engineering and Design (UX/UI) to ensure technical feasibility and intuitive user experiences
• Provide structured, detailed feedback to Product Managers regarding feature gaps and enhancements needed to support scalability
• Support rollout and enablement of blueprint solutions across teams and customers

Forward Deployed Product Manager

• Lead programs by achieving alignment on program scope, and release planning, as well as aligning one or more teams on vision, and business goals, creating the program structure, and securing cross-functional alignment.
• Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.
• Drive stakeholder meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues.
• Be the key driver to ensure business goals are met and drive the strategic vision of each program.
• Develop strong partnerships with key functional stakeholders to drive focus on business goals.
• Be a trusted partner for executive management to ensure program success.
• Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc.
• Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).
• Manage "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.
• Anticipate and remove obstacles with a sense of urgency that slow down or prevent teams from delivering on project goals.
• Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and escalations).
• Create a collaborative environment that fosters creativity, innovation, and learning.
• Operate as a catalyst within the organization to advance our Product & Technology strategy globally and drive stakeholders across client organizations through change.

Senior Director – Program Executive, Consumer Goods

• Lead, coach, and scale a team of Account Executives selling Tableau and data analytics solutions
• Drive data storytelling and business value conversations with customers, positioning Tableau as a strategic platform
• Partner closely with Solution Engineering to deliver compelling, insight-driven demonstrations and use cases
• Engage at the C-level, influencing data and AI strategies across enterprise organizations
• Build and implement scalable sales frameworks and operating rhythms to drive consistent performance
• Monitor pipeline health, forecast accuracy, and team performance against targets
• Lead demand generation and customer engagement initiatives focused on analytics transformation
• Collaborate cross-functionally to ensure alignment across GTM strategy and execution
• Recruit, hire, and develop top talent, building a culture of performance, accountability, and growth

RVP, Sales

Backend Engineer

• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
• Define and lead the global Missionforce partner enablement strategy to scale implementation capacity across the SI ecosystem
• Expand the technical depth and capabilities of global SI and strategic partners supporting Missionforce
• Partner closely with Product Management to ensure partner readiness for new product launches (NPI) and critical product updates (CPU)
• Ensure partners are prepared to deliver solutions across secure and regulated environments
• Collaborate with Product, Engineering, Marketing, CSG, and Global Partner teams to align enablement programs with go to market priorities
• Drive alignment between Salesforce internal teams and SI partners to accelerate adoption and delivery success
• Serve as a strategic advisor to leadership on ecosystem readiness and partner strategy
• Engage executive leadership across strategic partners to drive alignment on roadmap, delivery capabilities, and market expansion
• Provide executive reporting on partner readiness, ecosystem maturity, and program effectiveness

Senior Director, Technical Architecture – Enablement

Artificial Intelligence

• Design and execute success plans to measure whether AI agents are meeting their goals and matching the original business case
• Run four-week sprints to diagnose and resolve performance issues when AI results are lagging
• Lead business reviews with customer teams, demonstrating tangible value through outcome data rather than simple usage reports
• Track AI agent deployment and adoption weekly to ensure stability in production

Applied AI Coach

Machine Learning Engineer

• Leveraging machine learning and artificial intelligence subject matter expertise to drive improvements in the Slackbot experience.
• Develop ML models supporting ranking, retrieval, and generative AI use-cases.
• Brainstorm with Product Managers, Designers and Frontend Engineers to conceptualize and build new features for our large (and growing!) user base.
• Produce high-quality results by leading or contributing heavily to large multi-functional projects that have a significant impact on the business.
• Actively own features or systems and define their long-term health, while also improving the health of surrounding systems.
• Support in the development of sustainable data collection pipelines and management of ML features.
• Assist our skilled support team and operations team in triaging and resolving production issues.
• Mentor other engineers and deeply review code.
• Improve engineering standards, tooling, and processes.

Software Engineer, Machine Learning, SWE II, SWE I

Operations

• Lead the strategic engine that translates product innovation into scalable revenue.
• Recruit, mentor, and manage a team of Product and Pricing Operations professionals.
• Act as a key advisor to executive stakeholders in Finance, IT, Legal, and Product.
• Own the "Operational Readiness" checklist for all Product Line launches.
• Partner with Product and Business leadership to analyze resource capacity versus roadmap demands.
• Oversee the end-to-end implementation and testing of new product configurations.
• Lead the analysis, design, and implementation of complex pricing models and discounting frameworks.
• Identify and lead large-scale process improvements to reduce friction in the "Lead-to-Cash" cycle.

Director, Product & Pricing Operations

Solutions Engineer

• Collaborate with account executives, customers, and partners to formulate a comprehensive technical account strategy and secure the technical win
• Lead activities to support the sales process including product demonstrations, technical workshop delivery, architecture strategy sessions, and other customer engagements
• Conduct holistic discovery, defining the “data-to-agentic-AI journey,” and designing compliant, AI-ready architectures that deliver actionable insights from disparate silos while enabling intelligent, autonomous agents