Salesforce

Solutions Engineer

• Lead Transformation Efforts: Guide SMB customers through their digital transformation journeys
• Inspire "Collective Genius": Build and nurture a diverse team of Slack Solution Engineers
• Scale Go-to-Market Impact: Partner with Sales leadership to develop bespoke plays
• Shape Solutions: Ensure your team designs and demonstrates impactful Slack solutions
• Champion Product Innovation: Serve as the "Voice of the Field" to Slack Product and R&D

Senior Manager, Solution Engineering

Customer Success Manager

• Driving quantifiable business impact across our most complex, often multi-org Signature customers
• Act as a primary strategic partner who maintains a continual focus on the customer’s business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment
• Ensuring the seamless delivery of all deliverables necessary to advance the customer’s core business goals
• Integrating multiple products or processes to create effective customer solutions
• Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer
• Effectively own the Signature experience across complex, multi-org customers
• Organizing information across multiple work streams and integrating customer priorities and timelines into comprehensive success plans
• Act as the central resource for the team and the customer, connecting all the dots

Senior Customer Success Manager – Tableau

Director

• leverage deep SIS experience in education to provide a perspective on industry challenges, policy landscapes, and priorities for academic leaders and registrars
• develop scalable go-to-market points of view with clear strategic perspectives on how institutions can modernize student information system capabilities
• deliverables include thought leadership, strategic POVs, partner strategy, RFx messaging, and enablement materials
• partner with sales leaders, the implementation partner ecosystem, and the Salesforce SIS product development team to ensure program, sales, technology investments, and product features align with measurable sales objectives
• craft solutions based on unique higher education and K-12 education missions, budget cycles, existing technology investments, and procurement requirements
• engage directly with customers to deliver vision-aligned roadmaps and measurable value
• navigate complex environments involving an institution’s C-suite, academic leaders, education CIOs, registrars, enrollment management leaders, and procurement teams
• represent Salesforce at K-12 and higher education SIS and EdTech conferences and lead high-level engagements

Director, Industry Advisor – Student Information Systems

• Ensure high-value customers achieve significant return on their investment with our platform
• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
• Drive adoption of Sales and Service Cloud features with reps, agents, managers, and ops teams
• Track usage metrics and develop strong relationships with key stakeholders

Customer Success Manager – Tableau

Affiliate Manager

• Own and execute the end-to-end enablement strategy, operating plan, and calendar for the Specialist organization, aligned to business and GTM priorities.
• Act as a strategic advisor and thought partner to sales leadership, proactively identifying enablement opportunities that drive measurable impact.
• Maintain close connections to active deals, customer conversations, and field feedback to continuously refine enablement priorities.
• Analyze performance data, pipeline signals, and skill gaps to define targeted enablement interventions that influence revenue outcomes.
• Partner cross-functionally with Sales, Product, Marketing, Sales Strategy, Sales Programs, and Other Enablement Orgs to ensure enablement is fully integrated into the business rhythm.
• Establish enablement success metrics and track adoption, proficiency, and business impact at scale.

Enablement Business Partner

Technical Product Manager

• Design global technical product strategies for the Automotive and Energy sectors.
• Align demo initiatives with product and industry roadmaps.
• Serve as a recognized authority connecting Salesforce innovation to Automotive/Energy trends.
• Anticipate dependencies and adjust backlogs proactively.
• Champion Agile principles in complex contexts.
• Lead governance of demo solutions within your scope.

Lead Technical Product Owner, Automotive, Energy

Security Engineer

• Own and drive the full sales cycle for MuleSoft solutions within a defined IC and National Security account territory
• Build and maintain deep, trusted relationships with senior stakeholders across IC agencies, DoD components, and cleared system integrator partners
• Develop and execute account strategies aligned with agency missions, modernization initiatives, and Zero Trust architectures
• Collaborate cross-functionally with Salesforce National Security teams to deliver integrated, multi-cloud solutions
• Navigate complex procurement vehicles to close strategic deals
• Meet and exceed revenue targets while maintaining accurate pipeline and forecast data in Salesforce CRM

Account Executive, National Security

Account Executive

• Our Prime Named Enterprise Account Executives engage with existing customers and new leads to sell the entire Tableau platform.
• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
• You will drive the analytics discussion and identify use cases within your accounts.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment
• Manage complex sales-cycles and present to C-level executives the value proposition of Tableau platform
• Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.
• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.

Senior Account Executive, Tableau, Aerospace/Federal Systems Integrators

Marketing

• guide and manage headcount against the hiring plans for a +2,500 person organization
• regularly audit headcount data in the system of record
• implement standard processes to maintain workforce and headcount data in a scalable way
• oversee the location hiring strategy for the marketing organization
• build automation and dashboards to provide key insights and metrics to marketing leadership
• work closely with business partners within marketing and across the wider organization to guide decision-making
• document and update the processes and procedures that govern workforce and headcount management and planning

Marketing Planning and Strategy Director – Workforce Planning & Analytics

Architect

• Serve as a technical expert and architect for Informatica MDM SaaS implementations, providing guidance on best practices, architecture design, and troubleshooting.
• Review customer’s implementation architecture and use cases
• Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations.
• Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively.
• Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs.
• Plan proactive customer engagements and work on deflecting situations before they become escalated.
• Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships.
• Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers.
• Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards.
• Collaborate with management to refine processes affecting both customer interactions and internal support efficiency.
• Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction.

Success Architect

Financial Planning and Analysis

• Support major Enterprise accounts across all steps in the customer lifecycle
• Work closely with our internal sales teams and other functions to help define account strategies
• Facilitate internal and external workshops to discover customers' current and future business capabilities
• Build compelling business case presentations and ROI analyses
• Assist in the development and delivery of commercial proposals and deal structures
• Provide thought leadership, training, and consultative partnering

Senior Manager, Business Value Consultant – Commercial Financial Services

Data Engineer

• Develop data pipelines to capture granular usage and cost of infra services and applications and ensure data accuracy, integrity, and governance while working with different data sources.
• Proactively identify performance & data quality problems and drive the team to remediate them.
• Advocate architectural and code improvements to the team to improve execution speed and reliability.
• Partner closely with product managers, business stakeholders, and engineering teams to understand requirements, translate business problems into technical solutions, and drive data strategy.
• Work closely with engineering, various business teams, and stakeholders to understand requirements and translate them into actionable dashboards.
• Work with multiple data sources (SQL databases, spreadsheets, cloud platforms, APIs) to create blended datasets and establish relationships.
• Analyze current IT infrastructure usage (compute, storage, network, cloud resources) and forecast future demand.
• Partner with finance, product, service and procurement teams to forecast infrastructure, licensing costs and prepare budget estimates and track the actuals cost vs the budget.
• Develop models to track resource utilization, cost trends and forecast monthly, quarterly, yearly capacity & cost to support business strategy and growth.
• Evaluate cost implications of capacity requirements and optimize resource usage to minimize the cost and improve cost to serve.

BI Data Engineer

Product Manager

• Support the development of a multi-release roadmap for successful adoption of the product, including per-release strategies
• Instrument the product to measure adoption and define success
• Incorporate new features into Trial Orgs and Sales Demo Orgs
• Improve ease of implementation through documentation, enablement, and automated setup
• Accelerate efforts of implementation partners, sales engineers, and customer-facing teams
• Regularly meet with customer-facing and partner-facing teams to understand barriers in product adoption
• Configure new Salesforce features and leverage data analysts for usage trend insights

Adoption Product Manager – Field Service

Frontend Engineer

• Lead the design and implementation of sophisticated, performant frontend experiences using Typescript and React, with a strong emphasis on component architecture, accessibility, and cross-browser compatibility.
• Own the visual and interactive quality of our attendee-facing platforms, collaborating closely with designers to translate concepts into polished, pixel-perfect UIs.
• Build and maintain a scalable component library adhering to our design system, ensuring consistency and reusability across products.
• Optimize frontend performance through techniques such as code splitting, lazy loading, caching strategies, and Core Web Vitals improvements.
• Integrate frontend applications with REST and GraphQL APIs, contributing to API design and contract definition in collaboration with backend engineers.
• Work in a Hybrid Engineering model and contribute to all phases of the SDLC including design, discovery, implementation, code reviews, automation, and testing.
• Develop and maintain comprehensive unit, integration, and end-to-end tests with a focus on frontend quality.
• Contribute to backend services and infrastructure as needed, including API endpoints and AWS-based services, with support from backend teammates.
• Mentor and inspire team members through code reviews and dedicated sessions, fostering a culture of continuous learning and growth.
• Drive technical excellence by establishing and upholding high standards for code quality, performance, and reliability.
• Thrive in a culture of ownership, delivery, and innovation.

Senior Frontend Software Engineer

• Serve as a trusted advisor to senior leaders
• Influence business and talent priorities through strong executive relationships and professional credibility
• Partner with leadership teams to understand business goals, product roadmaps, and technical strategies that impact workforce planning and organization design
• Advise on workforce planning, location strategy, organizational structure, skills evolution, and long-term capability building aligned to cloud growth objectives
• Lead organizational design efforts in high-growth and transformation environments
• Act as a change agent as the organization evolves in response to market dynamics, competitive pressures, AI-driven innovation, and technological advancement
• Lead and execute end-to-end talent planning processes, including succession planning, leadership development, and high-potential identification
• Drive employee engagement and retention strategies in partnership with leadership
• Partner to advance Equality initiatives, including representation strategy, talent movement, recruiting alignment, and targeted development efforts
• Analyze business trends, product strategy shifts, and talent metrics to inform proactive, data-driven people strategies