Royal Caribbean Group

Architect

• Provides primary leadership role and expertise to a newbuilding site office
• Manages overall outfitting and BOH/catering building processes on site for assigned projects
• Ensures brand specific vessel interior, exterior and back-of-house designs
• Controls modifications within technical areas with designers and architects
• Organizes planning of architect, designer, lighting design, catering equipment, artwork, signage coordination meetings
• Assigns design intent drawing reviews and validates quality of their work
• Tracks and reports on detailed design & design building/production progress
• Manages healthy process driven efforts by outfitting & hotel superintendents & consultants
• Evaluates quality and suitability of architects, designers and consultants
• Frequently visits shipyard for inspections and status updates
• Presents large to small-scale presentations at executive level
• Attracts, trains, and grows diverse talent
• Provides professional development of staff through mentoring

Senior Manager, Architectural Outfitting

Business Operations

• Lead development, implementation and support of Air systems, Business Intelligence reporting and user tools
• Drive new development, efficiency improvements, and technical improvements to our SQL and PL/SQL, jobs and systems
• Collaborate with strategic and technical initiatives, determining user requirements and business needs to develop new reporting
• Think creatively and holistically to not only meet business objectives, but also to gain additional benefits in job and system enhancements
• Work closely with Revenue Management, Finance, GTS Operations, and other business teams to understand their business challenges and objectives
• Initiate projects to leverage these opportunities, driving the development, implementation and support of such projects
• Respond to ad-hoc data and analysis needs while supporting various projects
• Conduct analyses of business data, evaluate trends and pattern changes
• Create new queries to develop data and reporting
• Continuously search for potential business improvements, revenue opportunity and efficiency gains
• Own production tools, processes, and reports and serve as department and company Subject Matter Expert for those tools and reports
• Serve as IT liaison, working with Databricks, Oracle, DB2 administrators to provide support for our jobs, projects and continuing business objectives

Senior Business Systems Analyst

Manager

• Co‑developing commercial strategies for onboard and pre‑cruise revenue in partnership with Onboard Revenue leadership
• Leading strategic assessments, performance evaluations, and forward‑looking recommendations across all major onboard revenue categories, including dining, beverage, destination experiences, retail, spa, internet, photo, packages, amenities, and pre/post cruise offerings
• Owning the execution of pre‑cruise promotional strategy, including coordination with Marketing and Sales, launch readiness, QA of pre‑cruise site and app content, and post‑promotion performance analysis
• Designing and overseeing complex pricing models across products, suppliers, and customer segments to support revenue and margin objectives
• Managing commercial performance reporting, governance, and communication related to pricing, promotions, merchandising, and product offerings
• Building strong cross‑functional partnerships with Digital, E‑commerce, Hotel Operations, IT, Marketing, Revenue Management, Sales, Finance, and Shipboard leadership to ensure effective execution and alignment
• Leading, coaching, and developing a high‑performing team that supports both strategic planning and day‑to‑day commercial execution

Senior Manager, OBR Strategy, Performance – Pre-Cruise

Marketing

• Develop and Implement BI Strategy
• Build Reporting Infrastructure
• Data Evaluation & Tool Selection
• Holistic Marketing Channel Analysis
• Web Analytics
• Media Analytics Strategy & Execution
• Lead Effectiveness & Quality Measurement
• Email Analytics
• Cross-Functional Collaboration

Senior Manager, Marketing Analytics

Content Marketing Manager

• responsible for authoring and coordinating e-commerce content for a seamless execution of all web strategies and product information on the web.
• serve as the liaison between digital sales/marketing strategies, stakeholder information, international partners and Go to Market deployments, announcements, campaigns, email communications as well as the web content implementation for CruisingPower.com, Espresso and the suite of tools and applications powered by the website.
• become the expert in the current TeamSite legacy content management solution and the new Adobe AEM applications and all page templates to ensure the best user experience for each content type.
• manage the day-to-day authoring operations working with cross functional teams such as Sales Communications, Call Center, International Partners, Marketing and Creative Partner teams.
• verifying authoring is accurate, updating any errors, and overseeing any obstacles or roadblocks to find a solution.
• collaborate with the Product Owners to fulfill content updates or add new pages to support digital strategies and Go to Market product launches.
• crucial to the team overall as they will be a strong support for ensuring the execution of all web content implementation, support, and maintenance of the web site.

Senior Content Product Owner

Program Manager

• responsible for the management and delivery of large Information Security (cyber) projects/programs within RCG’s Global Enterprise Technology (GET) department
• ensuring consistency of processes across the various tracks
• accountable for the end-to-end delivery of strategic information security programs that reduce enterprise risk, ensure regulatory compliance, and strengthen RCG’s cyber resilience across corporate, shipboard, and shoreside environments
• act as the orchestrator across technology, security, operations, finance, and vendors, ensuring security programs are delivered on time, within budget, and aligned to business priorities
• facilitates cross-team planning, estimation, and scope alignment for GET Security projects
• leads enterprise-level prioritization and sequencing of security initiatives, escalating trade-offs and risks to executive leadership
• owns and manages large, multi-track cybersecurity programs, driving program governance, structure, cadence, and reporting
• ensures interdependencies, risks, scope boundaries, and critical path items are visible and actively managed
• tracks and monitors program status, risks, issues, and changes using RCG’s PPM tools (e.g., Workfront, Jira)
• designs, builds, and sustains high-performing, cross-functional delivery teams for flawless execution of enterprise security programs
• owns end-to-end financial management for assigned security programs, including budgeting, forecasting, variance analysis, and benefits tracking
• proactively identifies and mitigates program, operational, and cyber risks, supporting regulatory and framework alignment (e.g., NIST, PCI DSS, ISO 27001)
• develops and maintains strong working relationships with technical and non-technical teams, vendors, and stakeholders
• leads, inspires, and empowers delivery teams by setting clear expectations, fostering accountability, and creating an environment for growth

Full-stack Engineer

• Configure and customize Informatica SAS MDM to implement the Party Model, defining entity types, relationships, business rules, match and merge strategies, and user interfaces.
• Work with data architects and stakeholders to design and maintain the data model for party-related entities within the Informatica SAS MDM platform, ensuring data accuracy and consistency.
• Integrate data from various source systems into Informatica’s SAS MDM platform through IDMC, performing data profiling, cleansing, and transformation to ensure data quality and integrity.
• Implement match and merge rules to identify and consolidate duplicate records within the party entities, enabling a single and accurate view of each entity.
• Define and implement data quality rules and workflows within the SAS MDM system to monitor, measure, and improve data quality across party related data.
• Identify performance bottlenecks within the SAS MDM system and optimize data loading, matching, and retrieval processes for efficient and seamless data operations.
• Conduct unit testing and integration testing to validate MDM configurations, ensuring accuracy and completeness of data within the MDM repository.
• Maintain comprehensive technical documentation, including design specifications, configuration guides, and troubleshooting manuals for the MDM implementation.
• Build UNIX shell scripting, Pre-Session, Post-Session UNIX Commands for automation of Informatica job scheduling, backup of repository etc.
• Work with SFTP/SSH file transfer and loading using SQL, PL/SQL, SQL *Loader.

Senior Engineer, Informatica MDM

Financial Planning and Analysis

• Provide detailed monthly analysis on operating plan performance
• Support the Hotel Operations finance budget, plan and forecast
• Create and maintain accurate reporting and analysis for Hotel Expenses lines
• Maintain and ensure that all cost controls are following Sarbanes Oxley, accounting and other company policies
• Support vendor evaluations and facilitate payment approvals and invoice processing
• Create and develop tracking for various initiatives
• Ability to provide month end visibility of areas of risk
• Prepare and/or oversee all reclasses, accruals and other month end entries to be submitted to accounting
• Develop detail variance explanations to plan and forecast for variance analysis review
• Create/develop new tracking tools
• Prepare presentations and present them to mid leadership in Operations

Senior Financial Analyst, Hotel

Administration

• Coordinate office staff activities to ensure maximum efficiency
• Address employees queries regarding office management issues (travel, event, meetings, hardware, stationery)
• Implement office policies and procedures
• Provide general support to internal and external visitors (transfers, accommodation, Shipyard entrance badge, wifi, etc)
• Support tasks related to foreign employees working in Finland (including tax numbers, dealing with the tax office)
• Monitor office supplies – inventory control
• Co-ordinate schedules, appointments and bookings
• Maintain the office condition and arrange necessary repairs, improvements and modifications at the site office
• Ensure that tools and equipments are available at the site office as needed including but not limited to inspection, safety, work clothes etc….
• Plan and organize in-house or off-site activities, like parties, celebrations and events
• Coordinate safety trainings and other trainings that are required by the yard or law
• Management of user rights related to computers and various shipyard systems
• Ensure that the everyday life of the office runs smoothly and that our employees feel at home and welcome
• Support HRBP in onboarding process for new hires, including set-up of the working environment including the set-up of IT functions
• Partner with HR to update and maintain office policies as necessary
• Coordinate with IT department on all office equipment, including new hires equipment
• Hands on experience with IT related office machines (printers, laptops, Webex meeting…)
• Ensure security, integrity and confidentiality of data
• Support and coordination function for invoicing, agreements related to site office related tasks and contracts.

Office Administrator

Director

• Drive efficiency, productivity, and performance across the organization by optimizing business processes.
• Lead cross-functional initiatives, apply structured methodologies, and manage a team of process professionals to deliver measurable improvements.
• Develop and implement a comprehensive business process optimization strategy aligned with department strategy.
• Foster a culture of continuous improvement and operational excellence.
• Lead assessments of existing workflows, systems, and processes to identify opportunities for streamlining and automation.
• Champion the use of Lean Six Sigma and other proven consulting methodologies.
• Build, mentor, and lead a high-performing team of process improvement professionals.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Collaborate with systems team to leverage technology and automation solutions for process optimization.
• Establish and monitor KPIs to evaluate the success of process initiatives.

Director, Continuous Improvement

• Lead the monitoring of the financial health of technology operations and provide frequent updates and reporting to C-suite level executives
• Manage the team responsible for the development of financial business cases and strategic roadmaps
• Oversees creation and management of Information Technology’s operating budgets for 25+ cost centers across multiple countries and currencies
• Advise management on financial initiatives and cost optimization opportunities, aligned with corporate and departmental strategies
• Interact frequently with operational leadership to ensure strategic alignment, timely and accurate plans and forecasts
• Actively participate in contract negotiations providing insights and valuable tactics to generate savings and efficiencies
• Ensure all operational aspects comply with Corporate policies and procedures, including proper treatment of expenses, contract approvals, etc.
• Provide support, guidance and training on the financial impacts of the ship and shore operating activities.
• Craft effective stories, present findings, and lead discussions that lead to a common understanding with partners and executives
• Manage a team of internal / external professionals and be responsible for establishing clear priorities, while managing expectations in a high pace environment
• Responsible for overseeing the results, timelines, deliverables, and budget of high-profile operations
• Serve as a trusted advisor to the broader finance community within the corporation
• Provide ad-hoc analyses to guide decision-making on design of future products
• Ensure proper maintenance of internal controls, with emphasis on SOX controls
• Performs other duties as required.

Senior Manager, IT Finance – Labor Planning

Analyst

• collaborate on a high-performance team responsible for all concept development efforts for Celebrity Cruises
• define the innovation strategy and develop concepts that directly respond to consumer insights
• use understanding of white space to innovate and define what is next in terms of the vacation experience while strengthening the equity of the brand
• influence cross-functional teams across the organization to gain alignment and buy-in from executives
• use a combination of strategic and creative thinking as well as strong analytical, written and verbal communication, storytelling, and presentation skills
• support the team with developing innovative concepts for ships and private destinations that are grounded in guest insights
• assist in analyzing data and research to define strategies that solve for business complexities
• support the development of guest experience briefs with clear design direction and guest journeys
• partner cross-functionally to gain alignment on strategies and concepts and incorporate feedback accordingly
• partner with newbuild, hotel operations, marketing, analytics, and product development

Senior Analyst, Discovery & Innovations – Product Development

Recruitment

• Manage end-to-end recruitment for Food & Beverage roles, including sourcing, screening, interviewing, and offer management
• Develop and implement innovative sourcing strategies to attract diverse, high-quality candidates
• Engage passive candidates through social media, professional networks, and referrals
• Collaborate closely with onboard managers and operational leaders to understand hiring needs and role requirements
• Conduct competency-based interviews to assess candidates' skills, experience, and cultural fit for life at sea
• Provide a positive candidate experience through clear communication and professionalism throughout the hiring process
• Support onboarding and ensure all hiring activities comply with relevant employment standards and company policies
• Build and maintain candidate pipelines and talent pools to support high-volume hiring demands, often managing hundreds of roles across multiple ships simultaneously

Recruiter, Food and Beverage

• manage Royal Caribbean International’s Key Accounts and cruise specialists to exceed APD, revenue, and guest targets
• lead a direct team of 4 Key Account Managers
• drive profitable growth by maximising Net Revenue Yield (NRY) through implementing integrated strategic plans
• develop and execute mutually beneficial, long-term growth strategies
• mentor, coach, and develop 4 Key Account Managers
• identify and develop new distribution channels that improve NRY and overall profitability
• collaborate with Trade Marketing to ensure tailored, impactful product communications
• lead quarterly business reviews with assigned accounts
• ensure timely business partner agreements and favourable terms

Senior Manager, Key Accounts

DevOps Engineer

• Design, build, and maintain infrastructure-as-code using Terraform or CloudFormation to streamline provisioning and configuration of cloud and on‑prem resources
• Create, optimize, and maintain CI/CD pipelines using GitHub Actions and deployment tools such as Argo CD to automate build, test, security scanning, and release workflows
• Deploy, scale, and operate workloads on Kubernetes (Cloud and On‑prem)
• Implement and maintain monitoring, logging, and alerting systems using Splunk, AppDynamics, and related tools to proactively identify, diagnose, and resolve issues
• Apply DevSecOps best practices, ensure adherence to security standards, and implement automated security controls and compliance guardrails
• Work closely with Engineering, Operations, QA, and Security teams to streamline development workflows and promote DevOps best practices
• Provide technical guidance, coaching, and mentorship to junior DevOps engineers to foster team growth