Robert Half

Customer Support

• Negotiate and develop business with new and current clients
• Market services via telephone, video and in-person meetings with hiring managers
• Recruit, interview, and match administrative and customer support professionals with clients’ projects
• Manage ongoing engagements to deliver outstanding customer service
• Provide ongoing communication and career guidance to candidates
• Participate in local trade association and networking events

Talent Manager – Administrative, Customer Support

Solutions Engineer

• Develop and grow your own client base by marketing services for contract talent solutions
• Market to law firms and corporate legal clients via video, telephone, in-person and virtual meetings
• Participate in local association and networking events to solidify company's presence in the local business community
• Select well-matched candidates to fulfill client job orders and maintain ongoing contact with client companies
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
• Meet and exceed weekly business development goals

Client Solutions Manager – Legal

• Negotiate and develop business with new and current clients
• Market services via telephone, video, and in-person meetings with hiring managers
• Recruit, interview, and match highly skilled administrative and customer support professionals
• Manage ongoing engagements to deliver outstanding customer service
• Provide ongoing communication and career guidance to candidates
• Participate in local trade association and networking events

• Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background.
• Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers.
• Participate in local association and networking events to solidify Robert Half’s presence in the local business community.
• Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service.
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
• Meet and exceed weekly business development goals.

Client Solutions Manager, Marketing & Creative

• Develop and grow client base by marketing contract talent solutions
• Conduct in-person and virtual meetings with C-level executives
• Participate in local association and networking events
• Select well-matched candidates to fulfill client job orders
• Maintain ongoing contact with client companies and contract professionals
• Resolve customer service issues quickly and efficiently
• Meet and exceed weekly business development goals

Client Solutions Manager – Technology

Business Development Rep

• Ensure early engagement in the customer buying process to help analyze customer’s needs and tailor solutions.
• Execute Client Road Map to ensure optimal growth for the account.
• Generate new business by executing the strategy and goals set during acquisition.
• Develop and sustain long-term customer relationships.
• Engage customers at all levels, including senior levels buyers/sponsors at the customer organization.
• Understand the competitive landscape to take a lead role in setting and executing on a strategy.
• Conduct comprehensive account reviews every quarter to identify emerging opportunities as well as areas needing improvement.

Business Development Vice President

Financial Planning and Analysis

• Focus on business development and recruiting skilled professionals for client projects
• Introduce services via video, telephone, and in-person meetings
• Maintain client target lists to pursue relationships and expand business
• Generate leads through professional relationships and interactions
• Match professionals with client staffing needs

Talent Manager – Finance & Accounting

• Negotiate and develop business with new and current clients
• Market services via telephone, video, and in-person meetings
• Recruit, interview, and match skilled professionals with clients’ projects
• Manage ongoing engagements to deliver outstanding customer service
• Provide ongoing communication and career guidance to candidates
• Participate in local trade association and networking events

Talent Manager – Administrative, Customer Support, Healthcare

Director

• Introducing our services via video, telephone, and in-person meetings with new and existing clients.
• Developing enterprise-wide relationships with key stakeholders to present Robert Half’s suite of offerings for complex client initiatives requiring senior-level professionals.
• Researching trends in hiring, the labor market and the competitor landscape.
• Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor.

Client Solutions Director – Management Resources

• negotiating and developing business with new and current clients
• marketing services via telephone, video and by conducting in-person meetings with hiring managers
• recruiting, interviewing and matching highly skilled administrative and customer support professionals
• managing ongoing engagements to deliver outstanding customer service
• providing ongoing communication and career guidance to candidates
• participating in local trade association and networking events

• Developing and growing a strong talent pool by leveraging recruiting resources such as our internal database, online postings and searches, networking, and referrals
• Conducting in-depth interviews via video and telephone to assess consultants’ skill sets and competencies
• Executing consultant redeployment and retention strategies
• Delivering and applying analysis of marketplace insights and industry trends to consultants to become a trusted career partner
• Participating in professional industry associations to increase our presence within the local finance and accounting community

Talent Director

• Maintain a consistent above average performance metrics
• Provide business generation leadership, motivation, and direction to direct reports
• Participate in the recruitment of new hires
• Effectively communicate with all levels within the organization
• Drive revenue generating activities/practice group performance
• Reach target performance metrics, individual and staff
• Attract and source staff
• Train, develop and retain staff
• Achieve pricing goals
• Expert knowledge of practice group
• Manage change efforts
• Conduct effective meetings
• Build customer loyalty by providing superior service

Practice Director – Technology

• Based in assigned territory, responsible for generating and expanding revenue through new business opportunities.
• Develop a deep understanding of clients’ needs and educate practice groups and teams to increase account market share.
• Work with Client Acquisition & Expansion VP to integrate new clients and oversee customer lifecycle.
• Host quarterly business reviews to identify emerging opportunities and areas for improvement.
• Engage with customers on all levels, including senior buyers/sponsors.
• Conduct high-level client strategy meetings and quarterly business reviews focused on KPIs and performance evaluation.

Vice President, Business Development

Administration

• Providing primary support to the Branch Director
• Onboarding new employees and processing employee terminations
• Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance
• Entering candidate information into internal database system
• Tracking and managing candidate time sheet entry, preparing payroll/billing adjustments, and assisting with candidate unemployment claims
• Reviewing and submitting invoices, following budgetary guidelines
• Managing inventory of all office supplies, office equipment and postage
• Acting as point of contact for property management, real estate, and vendors
• Liaising with District team for projects and reporting
• Supporting revenue generating activities
• Assisting in lead generation, job posting and reporting processes
• Aiding in various marketing efforts (calls, emails, etc.)

Operational Support Lead Administrator

• Negotiate and develop business with new and current clients
• Market services via telephone, video and in-person meetings
• Recruit, interview and match highly skilled accounting and finance professionals with client projects
• Manage ongoing engagements to deliver outstanding customer service
• Provide communication and career guidance to candidates
• Participate in local trade association and networking events

Talent Manager – Administrative, Customer Support

Client Solutions Manager – Legal

Talent Manager – Administrative, Customer Support

Client Solutions Manager, Marketing & Creative

Client Solutions Manager – Technology

Business Development Vice President

Talent Manager – Finance & Accounting

Talent Manager – Administrative, Customer Support, Healthcare

Client Solutions Director – Management Resources

Talent Manager – Administrative, Customer Support

Talent Director

Practice Director – Technology

Vice President, Business Development

Operational Support Lead Administrator

Talent Manager – Contract Finance & Accounting