Riverbed Technology

Backend Engineer

• Work with product management and multiple engineering teams to deliver and maintain new data reporting and analysis capabilities in the product
• Learn our customer workflows to design and implement solutions providing insightful data to answer their questions, while providing the best possible user experience over large data sets
• Solve complex performance issues where analysis of the situation and/or data first requires an in-depth evaluation
• Implement new designs and infrastructure as well as optimize and extend the existing solutions

Software Engineer, C++/Python

Consultant

• Analysing and understanding customer’s IT organization, requirements and processes, and using this knowledge to assist in achieving full adoption and utilization of Riverbed’s solutions to maximize ROI and business value
• Addressing and resolving complex operational issues escalated from lower support tiers using Riverbed solutions.
• Developing and implementing Riverbed solutions to resolve identified problems, often involving system configuration changes, software updates, dashboard creation or application onboarding.
• Working closely with customer support teams, developers, and other vendors to coordinate efforts and ensure effective problem resolution using Riverbed Solutions.
• Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis
• Contributing to the creation and maintenance of Riverbed knowledge base articles, documentation, and troubleshooting guides to improve support efficiency
• Identifying potential monitoring problems and vulnerabilities before they impact users and implementing preventative measures.
• Monitoring Riverbed system performance, identifying potential issues, and performing necessary maintenance to ensure optimal system functionality.
• Providing guidance and training to customer Level 1 and Level 2 support teams to enhance their technical skills and knowledge with Riverbed solutions.
• Identifying opportunities to improve Riverbed system performance/efficiency and implementing necessary changes.
• Earning a Trusted Advisor status with customers to provide a vision around DEX maturity and best practices.
• Producing Riverbed-based solutions to fulfil customer needs within budget and schedule constraints.
• Ability to form and create successful ongoing relationships and collaboration across internal Riverbed teams, partner community and customer teams.
• Managing communications of a technical nature to all stakeholders (customers, partners, approved subcontractors and account managers).

Senior Performance Consultant

Product Marketing

• Own product positioning and messaging for the Acceleration business, including core narratives, value propositions, and persona-based messaging.
• Develop competitive differentiation and market-facing content that clearly communicates business value and product strengths.
• Partner with Product Management to shape roadmap storytelling and translate capabilities into customer-ready messaging.
• Support pricing, packaging, and strategic planning discussions with market insight and customer perspective.
• Lead go-to-market planning for launches, releases, and campaigns that support pipeline growth and customer adoption.
• Create launch strategies, messaging frameworks, and cross-functional plans in partnership with Product, Sales, Demand Gen, and Corporate Communications.
• Ensure launch execution is aligned across internal teams and reflected consistently across web, sales, and campaign assets.
• Develop enablement content including pitch decks, messaging guides, sales plays, competitive battlecards, and launch materials.
• Equip field and partner teams with the tools, messaging, and training needed to position the Acceleration business effectively.
• Monitor market trends, customer feedback, and competitor activity to inform positioning and strategy.
• Track the impact of launches, messaging, and enablement efforts, and use insights to continuously improve performance.
• Provide regular recommendations to leadership on market opportunities, risks, and priorities for the business.

Senior Product Marketing Manager, Acceleration Business

Solutions Engineer

• Serve as the technical subject matter expert throughout the sales process
• Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects
• Collaborate with the Sales team, jointly owning the sales cycle and account plan
• Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments
• Understand and document customer business & technical requirements and use them to create value-based proposals
• Build strong relationships with key contacts in the partner ecosystem

• Serve as the technical subject matter expert throughout the sales process
• Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects
• Collaborate with the Sales team, jointly owning the sales cycle and account plan
• Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors
• Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win
• Build and increase Riverbed’s relevance with customers by qualifying customer’s needs, desired outcomes & benefits and positioning the breadth of the Riverbed Solution portfolio in context to it

Lead Solutions Engineer

Community Manager

• Develop and execute a strategic sales plan to drive revenue growth
• Recruit, lead, and manage a team of Major Account Executives
• Cultivate and maintain strong executive-level relationships
• Serve as a trusted advisor aligning Riverbed solutions
• Track, analyze, and report on sales performance metrics
• Coach and develop the team to achieve quarterly revenue targets
• Lead from the front–supporting strategic sellers in complex sales cycles

Regional Director – DoD, Intelligence Community Sales

Sales

• Develop and execute a strategic sales plan to drive revenue growth within DOD agencies.
• Recruit, lead, and manage a team of Major Account Executives, responsible for selling the Riverbed Platform to DOD agencies.
• Cultivate and maintain strong executive-level relationships with key government stakeholders and within DOD agencies.
• Be a trusted advisor, understanding DOD customers’ objectives and requirements, then aligning our solutions to address their business needs.
• Direct the development and alignment of key account plans.
• Help lead contract negotiations for business-critical accounts.
• Track, analyze, and report on sales performance metrics.
• Coach and manage the team to build short- and long-term pipeline that ensures attainment of quarterly revenue goals.

Regional Director, DOD Sales

• Driving strategic and creative opportunities to increase our total value to the partner, including the revenues they derive from product sales, renewals, and pull-through sales of other products
• Building GTM alignment and business plans that are aligned with the partner GTM and have fixed, firm financial goals
• Ability to work with multiple personas across the partner, including senior leadership, architects, GTM, Marketing, Sales, and Technical
• Assigning leads to key partners and tracking to close
• Developing programs that offer solutions to partners’ customer installed base
• Embedding Riverbed in partners’ reference architecture
• Building a UK-specific strategy and plan – predominantly on the DEX/User Experience Market
• Collaborating proactively with Riverbed’s Observability Sales teams to drive incremental revenue through account planning
• Driving portfolio training and other activities to gain mindshare with the partner’s sales team
• Understanding partners' key goals and objectives and coming to an agreement on mutual goals and alignment.

Channel Sales Manager

Outside Sales

• Drive consistent execution of core sales operations processes, monitor performance against key operating cadences, and ensure timely, accurate delivery of recurring business activities.
• Support quarterly and annual sales planning processes through disciplined execution of coverage, quota, and operational workflows, ensuring alignment, accuracy, and timely delivery.
• Own standard and ad hoc forecasting and reporting for the Americas and Federal geographies; improve forecast accuracy, reporting cadence, data integrity, and adoption of reporting outputs.
• Act as the subject matter expert for Rules of Engagement, account coverage, and opportunity management processes; support disciplined account planning and close planning through clear process guidance and operational follow-through.
• Refine, document, and continuously improve core sales processes to increase productivity, reduce friction, and ensure clear, scalable operating procedures across the sales organization.
• Support quota setting and compensation administration through accurate documentation, system updates in Salesforce (SFDC), and timely communication of approved changes to the Commissions team.

Field Sales Operations Director

Account Executive

• Maximise high-value sales into the Federal Government and its agencies & subsidiaries
• Cross-selling, upselling, closing new business, and building long-term relationships
• Position oneself as a thought leader and trusted advisor within assigned strategic accounts
• Understanding their structure and hierarchies, while identifying the priorities, objectives, and motivations of multiple key stakeholders
• Prospect Enterprise accounts within mixed verticals, generate interest, qualify and develop new business
• Lead a complex sales cycle, orchestrating and leveraging cross-functional teams (e.g., Sales Engineering, Marketing, Product, Sales & Executive Leadership)
• Successfully manage a multi-month sales process, consisting of multiple stages, evaluations, and approvals
• Break a long sales cycle down into smaller milestones and continuously track your progress
• Communicate and demonstrate the value of the Riverbed Platform, highlighting the ROI