Riachuelo

Financial Planning and Analysis

• Finance Business Partner working with the directorates (Industrial and Supply Chain), focused on creating value across the supply chain.
• Serves as the primary financial and strategic point of reference for these areas, supporting everything from the 3-year plan to generating insights and developing projects, influencing decisions and driving results with a focus on Gross Margin.
• Responsible for leading a team composed of specialists and analysts.
• Analyze and monitor the P&L of the supported areas, focusing on managing the Gross Margin efficiency plan.
• Review and ensure governance of the Make vs. Buy methodology, considering the context of a vertically integrated supply chain.
• Generate financial insights and influence strategic decisions alongside the area directors, ensuring the finance function takes a leading role.
• Act in a consultative manner, strengthening relationships and serving as a bridge between Finance and the business areas, promoting centralization and standardization of financial information.
• Lead and develop the team, ensuring high-quality deliveries and alignment with the demands of the directorates served.
• Actively participate in the digitization and centralization of financial information, supporting technology initiatives and continuous improvement.
• Responsible for engaging with senior stakeholders such as directors and executives, conducting technical and strategic discussions.

Finance Manager – Business Partner Supply Chain, Industrial

People Operations

• Coordinate the HR Shared Services Center (SSC) satellite stations across all company sites, ensuring uniform execution, consistent service delivery, and adherence to defined operational standards;
• Serve as the link between HR operational strategy and local execution, ensuring guidelines, workflows and service level agreements (SLAs) are properly applied;
• Monitor service quality, demand volumes, deadlines and the recurrence of errors or rework, proposing operational adjustments when necessary;
• Lead, develop and engage teams at the SSC satellite stations, promoting alignment, clarity of roles and service focus;
• Ensure appropriate staffing levels, work schedules and operational coverage according to the criticality of each site;
• Support the technical and behavioral development of the team, in partnership with HR leadership;
• Ensure SSC operational processes are executed in a standardized manner across factories, distribution centers, stores, call center and corporate office;
• Identify execution deviations, operational risks and improvement opportunities, working jointly with the HR Operations Management team;
• Support the rollout of centrally defined operational changes, ensuring correct implementation at the sites;
• Act as the primary operational liaison between the HR SSC and site managers;
• Manage expectations, resolve operational issues and communicate clearly about deadlines, responsibilities and the SSC’s scope of action.

HR Shared Services Center Coordinator

Data Analyst

• Develop, maintain and improve management reports and interactive dashboards, ensuring clarity and usability for managers;
• Use SQL, Python, and Excel for data extraction, transformation, analysis and automation of data processes;
• Actively support MIS routines, including the definition, monitoring and analysis of KPIs and performance metrics;
• Interact with business areas, understanding their needs and translating data into strategic insights;
• Contribute to the continuous improvement of analytical processes by proposing solutions and best practices;
• Conduct exploratory and analytical analyses, generating relevant insights to support strategic decision-making.

Data Analyst, Mid-Level

• Cost reduction (product cost and logistics expenses): map cost drivers and identify savings levers (process, mix, contracts, productivity).
• Conduct variance analyses and propose countermeasures with owners, deadlines and targets.
• Support negotiations with suppliers/logistics operators using scenario models.
• Reduction of losses and obsolescence: implement and maintain the provisions model and exit playbooks.
• Create and monitor loss KPIs with recurring root-cause analysis and action plans.
• Improve service level: create and monitor a plan to improve the accuracy of price forecasts vs. actuals and demand vs. fulfillment.
• Risk mitigation: design the methodology to monitor revenues and costs by material type and volume.
• Ensure internal controls and adherence to policies.
• Inventory and working capital management: evaluate inventories with KPIs and lead initiatives to reduce tied-up capital.
• Governance, data and insights: build dashboards and management reports and prepare executive packs.

Supply Chain Finance Specialist

Systems Engineer

• Code in Java/Spring Boot/Apache Camel: implement APIs, microservices and batch routines;
• Integrate systems: securely consume and expose internal and external APIs;
• Containerize applications: create and maintain Docker images and orchestrate with Kubernetes.

Systems Analyst, Junior

Analyst

• Responsible for the critical review of quality reports, ensuring the technical evaluation of results and identification of deviations.
• Consolidate and prepare management presentations with supplier performance indicators, providing insights for continuous improvement;
• Conduct periodic meetings with suppliers and internal stakeholders (especially the commercial team) to align expectations, discuss results and direct corrective and preventive actions;
• Present quality results and indicators to stakeholders, ensuring clear communication and supporting decision-making;
• Monitor and manage action plans with suppliers, tracking deadlines, effectiveness of measures and the evolution of indicators to ensure continuous improvement of processes and products.

Quality Analyst – Mid-level

Art Director

• Responsible for creating layouts for all group brands (Riachuelo, Casa Riachuelo, Carter’s, and FANLAB)
• Support and oversee store openings and renovations
• Develop store-facing and point-of-sale materials
• Produce large-format graphics/printing
• Update brand guides and presentations.

Junior Art Director

• Act as the first point of contact for Compensation requests, triaging, responding to or directing inquiries, ensuring follow-up with the requester and adherence to service-level agreements (SLAs);
• Escalate requests to higher levels when necessary and track responses, maintaining controls and providing final feedback to internal clients;
• Receive, analyze and handle operational Compensation requests, documentation for Legal, transfer processes and other related matters, ensuring reliability in responses;
• Perform operational routines such as system entries and approvals;
• Assist in organizing processes and service workflows;
• Handle matters with the utmost confidentiality;
• Support job and salary structure activities, studies and demands within the Compensation Operations area.

Junior Human Resources Services Analyst

• Support monitoring, reconciliation, design and management of incentive programs (short-, medium- and long-term), linking performance to compensation;
• Support salary cycles, including merit programs, promotions and reviews of job and salary structures;
• Participate in strategic compensation projects with an analytical approach and the ability to propose evidence-based solutions;
• Support and conduct benchmarking studies, market analysis and salary band reviews;
• Serve stakeholders on compensation matters, monitoring SLAs;
• Analyze and implement recognition and total rewards strategies, connecting data, culture and business results, and supporting team members with requests;
• Prepare and maintain executive-level materials.

Compensation Analyst (Mid-level)

Customer Success Manager

• Act as the bridge between business teams and the technical team for CRM projects;
• Lead foundational projects related to data, integrations, and tools;
• Create, monitor, and evolve governance and team productivity KPIs;
• Develop controls and routines that ensure organization and operational efficiency;
• Drive continuous optimization of processes, campaigns, and use of CRM tools;
• Support and execute CRM campaigns when necessary;
• Ensure the quality and consistency of the data used in initiatives.

CRM Project Analyst, Mid-level

• Conduct in-depth analyses of customer behavior and the performance of private-label cards.
• Generate insights to support business decisions focused on profitability and engagement.
• Monitor KPIs and recommend data-driven actions to optimize card usage and attractiveness.
• Collaborate with Marketing, CRM and other teams to design customer journeys and lifecycle campaigns.
• Identify triggers and opportunities for activation, retention and re-engagement.
• Ensure alignment between product strategy and the execution of relationship/engagement initiatives.
• Support the definition and evolution of the value proposition for private-label cards.
• Contribute analyses that underpin decisions on discount policies and installment plans (with and without interest).
• Evaluate the impact of offers and benefits on perceived value and financial performance.

Senior Product Analyst, Cards

• Manage the personnel budget cycle, including planning, budget reviews and forecasts (forecast);
• Act as a strategic partner to business areas, promoting integration between HR, Finance and other departments;
• Develop predictive models and financial simulations to support decision-making;
• Perform sensitivity analyses and scenario modeling for different people-management strategies;
• Lead innovation initiatives in personnel cost planning and control;
• Support leadership with data and insights for strategic workforce decisions;
• Ensure governance and accuracy of HR budget information.

Senior Financial Planning Analyst

• Develop and monitor factory planning with a focus on ensuring efficiency, meeting lead times and maintaining service levels;
• Analyze production capacity and evaluate master production plans, as well as adjust for changes in commercial demand;
• Ensure alignment with supplier and client areas, guaranteeing the factory’s service level;
• Track, update and report performance indicators (KPIs);
• Identify opportunities and propose improvements to planning processes;
• Participate in planning meetings, contributing to the definition of strategies.