Revelation Pharma

Customer Retention Specialist

• You will own product execution across the patient experience: how patients discover, enroll, convert, and stay in care.
• Own the instrumentation, analysis, and iteration loop that turns our first patient cohorts into durable, compounding growth.
• Define the metrics tree (visit to intake to conversion to first fill to refill), ensure every step is measurable before day one.
• Launch readiness across the patient-facing experience: intake, identity verification, checkout, onboarding, and first-fill journey.
• Prioritize the inevitable post-launch fix list against the next release roadmap with clear, communicated tradeoffs.
• Cohort and funnel analysis that drives weekly prioritization; frame the tradeoffs, propose the call, and drive the decision with the CTO.
• Voice of the patient: synthesize support tickets, session data, and patient feedback into roadmap inputs.

Senior Product Manager – Growth, Retention

Pharmacist

• Lead, mentor, and motivate a team of provider relations representatives to achieve sales targets and exceed performance metrics
• Collaborate with provider relations representatives to develop tailored strategies to nurture key relationships, address needs, and drive mutual growth
• Drive revenue growth by identifying opportunities for upselling, cross-selling, and expanding service offerings within existing accounts
• Monitor and analyze key performance indicators (KPIs) to assess effectiveness of account management strategies and initiatives
• Collaborate with cross-functional teams to align efforts and drive synergy across the organization
• Lead process improvement initiatives to enhance efficiency, effectiveness, and provider satisfaction
• Develop and implement training programs for provider relations representatives focusing on various skills

Director of Provider Relations – Compounding Pharmacy

Account Executive

• Identify and target potential prescribers to expand our 503A compounding pharmacy network.
• Actively seek out new business opportunities and partnership prospects within the healthcare industry.
• Develop and implement strategic plans to grow and diversify the network.
• Build and maintain strong relationships with existing network providers to ensure satisfaction and retention.
• Plan and execute Territory Business Plans to engage prescribers through in-person visits and presentations.
• Develop and implement strategic plans for enhancing brand visibility and fostering provider relationships.
• Compile and distribute educational materials to support prescribers in understanding our pharmacies.
• Understand and strategize to meet financial goals for network growth and revenue generation.
• Utilize data analytics tools to track and analyze provider performance metrics and market trends.

Compounding Pharmacy Sales Representative

• Identify and target potential prescribers, including physicians, clinics, and other healthcare facilities, to expand our 503A compounding pharmacy network.
• Actively seek out new business opportunities and partnership prospects within the healthcare industry, leveraging existing networks and conducting market research.
• Develop and implement strategic plans to organically grow and diversify the network, aligning with organizational projections and market trends.
• Build and maintain strong relationships with existing network providers, ensuring high levels of satisfaction and retention.
• Plan and execute Territory Business Plans tailored to engage prescribers, incorporating in-person visits, meetings, and presentations to maximize impact.
• Articulate the value propositions of our 503A compounding pharmacies and their services adeptly, ensuring alignment with provider needs and addressing concerns effectively.
• Develop and implement strategic Territory Business Plans aimed at enhancing brand visibility and fostering provider relationships.
• Proactively gather feedback from providers to pinpoint areas for improvement and fine-tune future strategies accordingly.
• Compile and distribute educational materials and resources to support prescribers in understanding the benefits and best practices of our pharmacies and therapeutic scope.
• Execute strategies to drive revenue growth, increase market share, and achieve targets.
• Utilize data analytics tools to track and analyze provider performance metrics, network growth, and market trends.

Product Manager

• You will own product execution across the patient experience: how patients discover, enroll, convert, and stay in care.
• You will own the instrumentation, analysis, and iteration loop that turns our first patient cohorts into durable, compounding growth.
• Through launch: Launch readiness across the patient-facing experience: intake, identity verification, checkout, onboarding, and first-fill journey.
• Full-funnel instrumentation and analytics: define the metrics tree (visit to intake to conversion to first fill to refill), ensure every step is measurable before day one.
• Pricing, bundling, and packaging decisions in partnership with the CTO and clinical leadership.
• Backlog ownership and sprint-level prioritization with our VP of Engineering, internal engineers, and our offshore development partner.
• Voice of the patient: synthesize support tickets, session data, and patient feedback into roadmap inputs.
• Product requirements and specs that engineers can build from without a meeting: clear problem statements, acceptance criteria, and edge cases, including the regulated ones.
• Coordination with clinical, compliance, and pharmacy operations stakeholders so that product decisions respect clinical safety and regulatory constraints without grinding to a halt.

Senior Product Manager

Platform Engineer

• Own and evolve the Grove patient-facing mobile application
• Absorb the existing codebase and establish architecture standards
• Build for iOS and Android from a shared codebase
• Collaborate with offshore development team
• Manage onboarding and intake flows for patient registration and identity verification
• Render patient records and clinical summaries from AWS HealthLake
• Implement push notifications and offline-tolerant state management
• Set code review and architecture standards with KMS Technology mobile team

Senior Mobile Engineer – Cross-Platform

Technical Program Manager

• Own end-to-end delivery coordination for all active technology vendor integrations, including EMR, payment processing, and identity verification
• Manage vendor timelines, API dependency sequencing, and UAT coordination
• Track go-live readiness and surface blockers before they reach engineering
• Design the patient support function from scratch, including ticket taxonomy, escalation paths, SLA definitions, and tooling selection
• Drive execution of the enterprise technology governance workplan across cybersecurity, data governance, AI governance, cloud computing, and support operations domains
• Maintain the integrated program timeline connecting engineering sprints, vendor milestones, FTE onboarding, and executive reporting

Systems Engineer

• Providing system-level engineering support and expertise to a cross-functional team.
• Providing preliminary solutions to engineering problems of moderate scope and complexity in an expeditious, efficient, and timely manner.
• Researches, designs, implements, and tests technology solutions.
• Troubleshoots software and/or hardware issues/failures.
• Collects and presents data for reporting and planning.
• Design, implement and maintain the organization's computer systems and networks, including servers, storage systems, and network infrastructure.
• Manage and maintain the organization's security systems, including firewalls, intrusion detection and prevention systems, and security information and event management systems.
• Stay up to date with the latest technology trends and advancements in the field and make recommendations for upgrades and improvements.
• Support continuous improvement of systems engineering, user experience, and agile development processes.
• Assess complex projects with a variety of requirements quickly, correctly prioritize tasks, provide accurate time estimates, and complete tasks in a timely manner while communicating changes and updates.
• Functions as a technical expert for the implementation and operational support.
• Troubleshoot workstation/server related problems and quickly resolve issues.

Senior Systems Engineer

Operations

• Lead the strategic assessment and buildout of existing 503a compounding facilities, identifying gaps in infrastructure, equipment, cleanroom capacity, and workflow that limit production throughput.
• Develop and execute a multi-phase facility development roadmap aligned with commercial demand forecasts, including capital project planning, equipment qualification, and process validation milestones.
• Drive production scaling initiatives by evaluating current batch sizes, fill/finish capacity, formulation pipelines, and staffing models to increase output without compromising product quality or compliance.
• Oversee the implementation of lean manufacturing and continuous improvement methodologies (e.g., 5S, Kaizen, Six Sigma) to eliminate bottlenecks and improve production efficiency across all facilities.
• Partner with Engineering and Facilities teams on cleanroom upgrades, HVAC qualification, water system enhancements, and other infrastructure investments required to support higher-volume compounding operations.
• Define and monitor production KPIs including batch yield, cycle time, on-time release rates, and capacity utilization; use data to drive operational decisions and report progress to the senior leadership team.
• Maintain operational readiness for state Board of Pharmacy and FDA inspections across all 503a compounding facilities, ensuring site systems, documentation, and personnel practices meet or exceed USP <795>/<797> and applicable cGMP requirements.
• Provide guidance and oversight on state Board of Pharmacy licensure, DEA registration, and federal statutory requirements applicable to each facility location.
• Partner closely with the Quality Assurance and Regulatory Affairs functions to ensure SOPs, batch records, environmental monitoring programs, and deviation management systems are current, compliant, and effectively executed.
• Champion a quality culture across all facilities — reinforcing that compliance and scale are mutually achievable — through visible leadership, training investment, and accountability structures.

Director of Pharmacy Operations

Director

• Lead, mentor, and motivate a team of provider relations representatives to achieve sales targets and exceed performance metrics.
• Provide guidance, support, and training to ensure the team delivers exceptional service to providers and meets established KPIs.
• Collaborate with provider relations representatives to develop tailored strategies to nurture relationships with key providers.
• Drive revenue growth by identifying opportunities for upselling and expanding service offerings within existing accounts.
• Monitor and analyze key performance indicators (KPIs) to assess effectiveness of account management strategies.
• Collaborate with cross-functional teams including sales, marketing, and clinical to align efforts and drive synergy.
• Lead efforts to identify and optimize sales processes and workflows to enhance efficiency and provider satisfaction.
• Develop and implement training programs to enhance the skills and knowledge of the provider relations representatives.

Director, 503A Provider Relations

Machine Learning Engineer

• Own the intelligence layer that makes Evergreen's agents clinically meaningful
• Design, train, validate, and monitor ML models
• Build evaluation and validation framework for agent-driven clinical recommendations
• Develop patient risk stratification models
• Implement and manage the predictive analytics pipeline on AWS
• Design and build the RAG architecture
• Own model lifecycle management
• Build explainability layers for clinical recommendations
• Collaborate with the clinical team
• Establish model monitoring and alerting

• Identify and target potential prescribers
• Actively seek out new business opportunities
• Develop and implement strategic plans to grow and diversify the network
• Build and maintain strong relationships with existing network providers
• Plan and execute Territory Business Plans
• Articulate the value propositions of our 503A compounding pharmacies
• Participate in conferences
• Compile and distribute educational materials and resources
• Coordinate training sessions with Clinical Liaisons or ConsultRx
• Understand and strategize how to meet aggressive financial goals
• Utilize data analytics tools to track and analyze provider performance metrics