RELX

Consultant

• Analyze large-scale usage datasets using SQL and data science methodologies to identify trends, patterns, and anomalies in product platform activity.
• Design, develop, and deploy AI models that automatically dashboard active usage and flag abnormal patterns in real time.
• Build and maintain operational alerts, interactive dashboards, and visualization solutions using Databricks, Elastic AI, Kibana, PowerBI, and related tools.
• Create data profiles and leverage them to generate timely, actionable analytics that support rapid business decision-making and operational response.
• Partner closely with operations teams to establish and refine early-escalation workflows for customers experiencing issues with our product platforms.
• Continuously monitor platform health metrics, perform root-cause analysis on usage anomalies, and recommend data-driven improvements to alerting logic and dashboards.
• Collaborate with cross-functional stakeholders to translate business requirements into technical analytics solutions that deliver clear operational value.
• Document analytics processes, model logic, and dashboard architectures to ensure knowledge sharing and long-term maintainability of the Operational Intelligence platform.
• Stay current with emerging tools and best practices in data science, AI-driven monitoring, and business intelligence to drive continuous innovation within the team.

Business Consultant

DevOps Engineer

• Lead Ops / SRE teams to build / maintain “Infrastructures as Code”, software services (PaaS and SaaS), security policies and continuous integration / deployment processes
• Remove technical debt, deliver security hardening, and drive continued optimization of cloud based environments
• Maintain critical production services with a view to provide best possible uptime and a huge focus on reliability around tier 1 / mission critical 24/7 services
• Work with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams
• Lead FinOps processes for continuous review and ongoing cost optimization, including maintaining and forecasting cloud OPEX spend
• Ensure 24/7 technical support and Service Level Agreements for customers is met, with ultimate accountability for uptime and resiliency across a group of products
• Drive automation to aid productivity, minimizing the amount of traditional operational effort and maximize Infrastructure as Code
• Manage Customer Reliability Engineering activities driving Application Monitoring, Metrics, Incident Reviews and Long Term Actions, and support BISO activities / implementing InfoSec changes

Site Reliability Engineering Lead

QA Engineer

• Design, develop, and maintain scalable automation frameworks
• Develop and execute comprehensive RESTful API tests
• Implement and support TDD practices
• Conduct accessibility testing aligned with WCAG guidelines

Quality Engineer II

Solutions Engineer

• Lead customer migration and platform adoption initiatives from legacy systems to the modernized insurance platform.
• Develop and execute customer-specific migration strategies, adoption roadmaps, and change management plans.
• Guide customers through complex transition phases while minimizing operational disruption and risk.
• Act as a change leader, helping customers understand and adopt new platform capabilities and ways of working.
• Partner cross-functionally with Client Engagement, Product, Technology, Implementation, and Customer Success teams to ensure alignment and execution.
• Lead strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture.
• Identify, manage, and proactively mitigate adoption and migration risks across customer programs.
• Capture customer feedback and feed insights into product, implementation, and adoption frameworks to improve scalability.

Senior Solutions Consultant, Platform Modernization Adoption

Director

• Drive the strategic vision, positioning, and roadmap for Life New Business and Underwriting solutions.
• Lead innovation initiatives and the development of new product offerings from concept through commercialization.
• Conduct customer discovery research, competitive assessments, and market intelligence analysis to identify emerging opportunities.
• Define pricing models, solution packaging, and go-to-market strategies for new and existing offerings.
• Partner with Product, Technology, Business Process Management, and New Product Execution teams to deliver scalable solutions.
• Establish market thought leadership through industry speaking engagements, presentations, and authored communications.
• Build and maintain senior-level relationships with customers, partners, and key industry stakeholders.
• Collaborate with Client Engagement teams to drive revenue growth and identify new business opportunities.
• Support strategic partnership, merger, and acquisition activities aligned with the vertical strategy.
• Communicate evolving market trends and strategic direction internally and externally.

Director, Life UW Solutions

General Counsel

• Draft, review, and negotiate complex B2B commercial agreements (SaaS, licensing, reseller, master services, and data privacy/security)
• Create and update contract templates; provide guidance on escalations and high-priority negotiations
• Support the sales team throughout the customer lifecycle, from initial engagement through contract execution
• Advise on regulatory, data privacy, marketing, and competition issues impacting current and prospective products
• Partner with cross-functional teams to align commercial terms with legal standards and business goals
• Provide legal support for mergers, acquisitions, and post-acquisition integration
• Support international expansion initiatives and related compliance needs
• Develop and implement risk mitigation strategies, including training and contract governance processes
• Manage escalations, resolve customer legal inquiries, and drive efficient solutions
• Coach and mentor legal staff to support professional growth
• Contribute to departmental efficiency by developing and implementing administrative and reporting measures

Associate Corporate Counsel – Business Services

Accounting Manager

• Prepare and review financial reports, statements, and reconciliations to ensure accuracy and compliance with accounting standards.
• Monitor and improve accounting processes, ensuring efficiency and adherence to best practices.
• Assist in the preparation of budgets and financial planning initiatives.
• Support month-end and year-end close procedures, ensuring timely reporting.
• Assist in processing and monitoring of both AP and AR.
• Work closely with auditors, tax professionals, and internal teams to maintain compliance with regulations.
• Provide guidance and mentorship to junior accounting staff, fostering professional growth.
• Identify areas for financial improvement and implement solutions to optimize performance.
• Stay updated on industry trends, accounting regulations, and financial reporting standards.

Senior Accounting Analyst

Events

• Develop and execute event sales strategies to achieve and exceed revenue targets across exhibition space, sponsorship, digital products, and ancillary revenue streams.
• Identify opportunities for new business acquisition, customer expansion, and growth within emerging jewelry market segments.
• Ensure sales plans and territory/account strategies are developed and executed 10–12 months in advance of event delivery.
• Monitor market trends, competitor activity, and customer behavior to identify commercial opportunities and risks.
• Build strong relationships with key exhibitors, sponsors, industry associations, buyers, and strategic partners within the jewelry sector.
• Negotiate commercial agreements, sponsorship packages, and multi-event partnerships.
• Represent the company and portfolio at industry events, trade shows, and networking functions.
• Lead, coach, and develop Sales Managers and Account Executives to drive high performance and accountability.
• Maintain accurate forecasting and pipeline management through Salesforce and reporting dashboards.

Sales Director, Jewelry Events

Full-stack Engineer

• Interface with other technical personnel or team members to finalize requirements.
• Write and review portions of detailed specifications for the development of complex system components.
• Will be entrusted with mentoring other to continuous integration, delivery, and deployment software delivery practices.
• Develop skills to Mentor less senior software developers on development methodologies and optimization techniques
• Identify operational requirements for logging, instrumentation and alerting and works with Senior II to ensure operational requirements are met.
• Successfully implement development processes, coding best practices and code reviews.
• Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
• Resolve complex intermediate technical issues as necessary.
• Participate in Pair Programming with squad members to support the learning and development of others.

Senior Software Engineer

Customer Success Manager

• Support the Sales organization with a variety of Sales Operations and CRM-related tasks, including reviewing, analyzing, and fulfilling business support requests
• Collaborate with cross-functional stakeholders to gather requirements, recommend solutions, and implement Salesforce enhancements aligned to business needs
• Design, build, and maintain Salesforce automations and process improvements, including flows, validation rules, approval processes, and other declarative tools
• Configure Salesforce to support business processes, including custom objects, fields, page layouts, record types, and security settings
• Assist with Salesforce administration activities, including user access support, territory alignment, account setup, and sales crediting requests
• Develop, maintain, and deliver standard and ad hoc reports, dashboards, and analytical insights to support decision-making and identify trends, risks, and opportunities
• Ensure data quality, accuracy, and integrity across Salesforce through monitoring, validation, and data management activities
• Support and troubleshoot day-to-day Salesforce issues, working with users to resolve problems efficiently and effectively
• Monitor system performance and existing processes to identify opportunities for optimization, scalability, and continuous improvement
• Stay current with Salesforce releases, features, and best practices; proactively recommend enhancements that improve business outcomes
• Create and maintain system, process, and technical documentation to support knowledge transfer, audit readiness, and long-term platform sustainability
• Participate in Jira-based work management using Copado, including UAT testing and, when assigned, implementing changes and promoting them through Salesforce environments

CRM Analyst

• Develop and design liveness detection systems that utilize AI algorithms to differentiate between real and fake biometric data including analyzing facial features, eye movements, and other physiological indicators.
• Build and optimize deep learning models specifically for liveness detection. This involves selecting appropriate algorithms, conducting experiments, and optimizing model parameters to enhance accuracy and reliability.
• Identify and extract features from biometric data that are crucial for detecting spoofing attempts including texture analysis, motion-based detection, and 3D depth analysis.
• Collaborate with data scientists to collect, clean, and preprocess large datasets required for training liveness detection models.
• Ensure data integrity and suitability for model development.
• Implement machine learning algorithms capable of processing real time biometric data to detect inconsistencies indicative of spoofing attempts which includes integrating multimodal approaches such as facial recognition, fingerprint scanning, and iris recognition.
• Conduct rigorous testing of liveness detection systems to ensure performance in real-world scenarios.
• Validate models against various spoofing techniques to ensure robustness.
• Deploy liveness detection systems into production environments, ensuring scalability and high performance.
• Continuously monitor system outputs to identify any issues with accuracy or efficiency.

Principal Software Engineer

• Lead ideation, development, and execution of special events
• Design engaging experiences that drive connection and brand buzz
• Manage budgets and collaborate with cross-functional teams
• Oversee content capture and repurpose for digital platforms

Events Experience Manager, PGA, Vision Tradeshows

Manager

• Manage all brand and content marketing websites, ensuring best-in-class performance, reliability, and user experience.
• Oversee day-to-day website operations and the platforms that support website creation, maintenance, and optimization.
• Define and manage core user journeys and UX frameworks to optimize customer paths toward engagement, conversion, and business outcomes.
• Collect, evaluate, and prioritize feature and enhancement requests, developing business cases to inform the global product roadmap.
• Lead and document website and platform migration projects, including internal and external acquisitions.
• Oversee website integrations and APIs, ensuring seamless data flow between platforms to support customer and business objectives.
• Analyze user behavior and engagement to generate actionable, data-driven insights.
• Design and execute A/B and multivariate testing programs to improve UX, conversion rates, SEO performance, and overall site effectiveness.
• Proactively delivers clear, actionable reporting on website and campaign performance to demonstrate ROI and identify optimization opportunities.
• Manage and mentor a team of website specialists, providing clear direction, ongoing feedback, and development opportunities.

Digital Website Manager

Product Manager

• Own roadmap planning and execution for one or more workflow modernization initiatives
• Identify opportunities to reduce manual work and improve throughput across patent processing workflows
• Lead discovery and experimentation efforts focused on workflow automation, AI enablement, and operational efficiency
• Design and deliver automation solutions using AI, machine learning, LLMs, NLP, computer vision, and rules-based systems
• Partner with operations teams to understand real-world workflows and ensure solutions are usable, adopted, and impactful
• Define product requirements, success metrics, and operational acceptance criteria
• Maintain and prioritize backlog aligned to business goals, operational outcomes, and delivery capacity
• Analyze workflow, productivity, telemetry, and quality data to identify improvement opportunities and validate hypotheses
• Contribute to defining and validating the economic hypothesis for assigned product areas, including productivity improvement and cost reduction targets
• Work with Finance and Operations to ensure delivered capabilities translate into realized savings and operational impact
• Drive experimentation with agentic workflows and human-in-the-loop automation pipelines
• Engage with internal users and stakeholders to gather requirements, validate assumptions, and improve adoption
• Communicate roadmap progress, insights, risks, and business impact to stakeholders
• Participate in product discovery and contribute to future workflow modernization strategy

Product Manager II

Account Manager

• Achieve revenue targets for journals and books across new business and renewals.
• Annual account planning and execution (jointly with Account Executive where required)
• Regularly review sales results and forecasts e.g. via Clari and other sales enablement tools and adjust actions accordingly.
• Maintain accurate and timely pipeline, activity, and forecast data in Salesforce.
• Gather, monitor and evaluate competitive information and provide market feedback to the business to enhance product development and GTM.
• Develop and maintain relationships with all relevant decision makers and influencers at the customer level to support Elsevier’s strategic objectives.