RELX

Product Manager

• Own the roadmap, backlog, and execution for multiple government payment features across supported channels including online, POS, IVR, and electronic check.
• Translate government agency, merchant, and internal stakeholder needs into clear product requirements, user stories, and acceptance criteria.
• Lead feature delivery from discovery through release in close partnership with engineering and UX teams to deliver secure and scalable solutions.
• Prioritize enhancements, defects, and operational issues based on customer impact, regulatory risk, and business value.
• Maintain a well‑groomed backlog aligned to sprint and program goals and operate within Agile methodologies such as Scrum or Kanban.
• Lead product demos, sprint reviews, and milestone presentations for internal stakeholders.
• Develop a deep understanding of government agency workflows, payment acceptance requirements, and compliance constraints.
• Capture, validate, and prioritize customer needs using structured discovery techniques, data analysis, and direct agency feedback.
• Interpret regulatory, policy, and market changes into actionable product insights.
• Act as the voice of the government customer within cross‑functional teams.
• Apply working knowledge of the payments ecosystem, including issuers, acquirers, processors, networks, merchants, and payment facilitators.
• Demonstrate knowledge of PayFac‑related capabilities for government customers, including onboarding, authorization, settlement, reconciliation, chargebacks, disputes, risk management, PCI compliance, and secure payment processing.
• Partner with compliance, legal, and risk teams to ensure all features meet business, legal, and regulatory requirements.
• Analyze product usage, operational metrics, and customer data to guide prioritization and product decisions.
• Evaluate product hypotheses using quantitative methods, including A/B testing where applicable.
• Make informed trade‑offs between scope, timeline, customer impact, and regulatory considerations.
• Partner with analytics and operations teams to improve visibility into payment performance and customer outcomes.
• Generate new ideas by identifying trends and insights from product and operational data.
• Support go‑to‑market efforts by clearly articulating customer value propositions, feature capabilities, and delivery timelines.
• Partner with sales, implementation, support, and marketing teams to ensure readiness for new product launches.
• Assist with coordinated launch planning and execution across customer‑facing teams.
• Deliver internal training to support operational readiness and rollout.
• Confidently address internal and customer questions related to product functionality, packaging, and roadmap.
• Help shape and champion the strategic direction and future vision for assigned feature areas.
• Use competitive analysis and market insights to inform product strategy and priorities.
• Contribute to product development plans, opportunity assessments, and business cases as needed.
• Consider high‑level technical approaches when prioritizing functionality and tradeoffs.
• Use approved AI tools responsibly to increase productivity across product workflows, following internal guidance for data security and compliance.

Product Manager II

Account Executive

• Identify and target strategic sales opportunities within hospitals and national government accounts nationwide
• Collaborate with Sales Development Representatives (SDRs), solution engineering, product management, and marketing teams to secure new business
• Manage the client evaluation process, lead discovery calls, identify suitable modules to propose, and develop customized pitch decks and product demonstrations
• Create pricing proposals and oversee client contract negotiations
• Master the Challenger and Solution Selling methodologies
• Develop compelling messaging and engagement strategies to initiate new conversations, generate leads, and create opportunities
• Demonstrate the Interfolio platform and its offerings to diverse audiences effectively
• Communicate and sell value to key partners

Enterprise Account Executive

Content Manager

• Develop, write, and edit practical guidance content
• Monitor trends in L&E law and practice
• Make recommendations concerning overall content strategy
• Assist in delivering customer-facing messaging/marketing

Communications

• Delivering assigned projects on schedule and aligned with the critical needs of the business or external customer
• Constructing the Work Breakdown Structure for the project as needed; demonstrate proficiency in using project management software tools
• Managing the project lifecycle from start to finish
• Coordinating and facilitating project meetings and negotiating with staffing managers for project resources and other project needs
• Representing Customer Communication Program Management in cross-functional teams within the LexisNexis RISK Solutions organization
• Identifying and making recommendations for improvement to existing processes and procedures
• Maintaining knowledge of project management trends and best practices
• Managing multiple projects running concurrently
• Performing all other duties as assigned.

Business Consultant, Customer Communications

Accountant

• Prepare and post timely and accurate journal entries as part of the monthly, quarterly, and annual close processes.
• Perform detailed balance sheet account reconciliations, ensuring completeness, accuracy, and compliance with accounting policies.
• Record and review credit card processing activity across various payment platforms, ensuring all transactions, fees, and settlements are captured and reconciled accurately.
• Deposit cash / checks received in Norwalk office
• Monitor, maintain, and reconcile intercompany account with RELX parent ensuring balances align and discrepancies are investigated and resolved promptly.
• Support internal and external audit requests by preparing schedules and pulling documentation as requested
• Collaborate, as needed, with cross‑functional departments, including Accounts Payable, Accounts Receivable, Treasury and FP&A teams to ensure completeness and accuracy of financial information.
• Coordinate with Finance Managers / Banks for onsite cash requirements at each show as well as program verifones needed to process onsite credit card transactions.
• Travel to ReedPop shows as needed to handle onsite payment activity / reconciliations
• Participate in ad hoc analyses, reporting, and special projects as assigned.

Staff Accountant

Product Designer

• Contributes to defining customer interactions for our products
• Executes design work within an established strategy
• Collaborates with cross-functional teams to deliver user-centred solutions
• Stays aware of relevant market and product developments to inform design context
• Uses available data and research insights to inform design decisions
• Participates in usability testing and iterates designs based on findings
• Prepares and communicates design specifications for development
• Seeks feedback and input from team members to improve outcomes

UX Designer II

Sales Development Rep

• Collect payments primarily from accounts with 1-3 0 outstanding balance
• Collaborate closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities
• Prospect for new business and upsell opportunities through a high volume of cold calling
• Identify qualified prospects and navigate company structures to find key decision makers and influencers
• Engage with the Sales Team to identify targets for research
• Conduct research using internal and external tools
• Maintain accurate records in Salesforce and build client profiles
• Learn, understand, and apply the LexisNexis value proposition
• Lead continuous improvement projects to target efficiency
• Assist with simple billing concerns of clients and partner sales representatives
• Participate in Continuous Improvement sessions.

Sales Development Representative

Full-stack Engineer

• Collaborate with other technical personnel or team members to finalize requirements.
• Write and review detailed specifications for the development of complex system components.
• Complete complex bug fixes.
• Work closely with other development team members to understand complex product requirements and translate them into software designs.
• Implement development processes, coding best practices, and code reviews.
• Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
• Resolve complex technical issues as necessary.
• Mentor entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.
• Keep abreast of new technological developments.
• Design and work with complex data models.
• Mentor less-senior software developers on development methodologies and optimization techniques.
• Perform other duties as assigned.

Senior Software Engineer

Solutions Engineer

• Partner with Account Executives to engage prospective customers and understand their business and technical requirements
• Act as the technical point of contact in customer conversations, clearly explaining IDVerse’s solutions to different audiences
• Translate customer needs into aligned product capabilities and solution use cases
• Support pre‑sales discussions by positioning features, workflows, and value propositions appropriately
• Provide high‑level guidance on how IDVerse solutions are implemented in customer environments
• Share best practices and common implementation approaches to support smooth onboarding
• Capture customer feedback, technical questions, and feature requests and relay them to Product and Go‑To‑Market teams
• Collaborate with Sales, Product, and Delivery teams to ensure alignment and consistent messaging
• Support internal enablement activities, including contributing to product knowledge sharing and sales training.

Solutions Consultant – Pre-sales

Program Manager

• Lead end-to-end execution of complex, high-visibility initiatives
• Drive execution across cross-functional teams and stakeholders
• Identify, manage, and escalate risks and dependencies
• Ensure initiatives meet expectations for quality, schedule, cost, and operational impact
• Prepare executive-ready updates and materials

Program Manager, Operations Strategic Initiatives

Attorney

• Collaborate with DDE team members, product team, and data science team to plan AI review projects, including drafting initial prompt sets and ensuring sufficient time for review phases.
• Conduct detailed reviews of AI tool outputs, rate responses, and provide detailed feedback to the data science team for incremental improvements.
• Supervise and review the work of junior colleagues, including DDE I experts.
• Establish SME testing plans and ensure sufficient SME resources are in place.
• Provide annotation, evaluation, and feedback to data scientists, data engineers, and product managers.
• Execute best practices in creating and maintaining training data and relevance evaluations.
• Communicate actionable feedback and provide customer-focused insights.

Legal Subject Matter Expert

Security Engineer

• Facilitator, point-of-contact, audience, contributor, or assignee of projects / initiatives / processes / tasks (mostly internal to the team)
• An expert to at least 2 core services provided by the team
• Respond to various security-related alerts, reports, and tickets, such as phishing, malware, etc. - this may cover investigation, recommendation, or resolution
• Prepares reporting materials in relation to security posture, etc.
• Engages with different teams / stakeholders in any discussion about security
• Provides either technical or non-technical recommendations and/or solutions to further streamline processes / procedures
• Continuously invest in his/her technical developments

Security Engineer I

Data Scientist

• Support the team's analytical activities
• Contribute to process automation
• Develop models
• Organize projects

Data Scientist I

User Researcher

• Manages people who help teams understand user behaviours, needs and motivations
• Maintains close contact with customers to gain market insights
• Oversees team in the research process including interviews, surveys, and testing
• Represents UX Research in cross-functional groups
• Presents research learnings to guide future projects

Lead UX Research

• Own and drive the commercial strategy and performance of a legal content portfolio
• Lead and develop a team responsible for content development and delivery
• Build and approve business cases, including assessment of revenue, risk and strategic value
• Identify and progress partnership opportunities, licensing arrangements and external stakeholder relationships
• Support go-to-market initiatives and sales enablement activities
• Engage with customers to understand needs and translate insights into content strategy
• Guide content initiatives to ensure readiness for evolving technology and AI-enabled delivery