RELX

Program Manager

• Manage and provide direction to a team of Project Managers and Project Analysts through direct or indirect management
• Project-manage cross-functional teams across Market Vertical, Product Management, Engineering, Testing, Legal, and other groups
• Drive moderate to complex project portfolios to completion
• Build development road maps and project schedules
• Collaborate to resolve project issues
• Manage multiple strategic projects with Engineering resources and industry-leading technology
• Represent Engineering Project Management on cross-functional teams and serve as a subject matter expert for the portfolio
• Oversee Project Managers handling moderate to complex projects
• Foster staff innovation and empower accountability
• Manage highly complex and moderate projects according to scope and complexity
• Request and review project, program, and portfolio resource allocation
• Communicate capacity and demand impacts
• Recommend improvements to processes and procedures
• Manage all project phases through the Product Development process
• Define performance parameters and create variance reports
• Negotiate with Engineering Resource Managers for project resources
• Maintain compliance with corporate and public regulations
• Perform project-related data analysis
• Interview, hire, train, assign, direct, appraise, reward, discipline, and support employees
• Provide staff with training, resources, feedback, and coaching
• Perform other assigned duties

Data Scientist

• Lead, coach, and develop a team of data scientists
• Set team strategy, priorities, and operating rhythm aligned with Corporate Markets and Life Sciences goals
• Plan, delegate, and manage team resources across multiple projects and product areas
• Foster scientific rigor, collaboration, responsible AI, customer focus, and continuous improvement
• Define and apply best practices for data science, experimentation, model evaluation, data quality, and production collaboration
• Lead data science methods across machine learning, statistical modelling, NLP, neural networks, search, recommendation, knowledge graphs, and generative AI
• Oversee models and pipelines for classification, entity recognition, entity linking, document understanding, ranking, extraction, enrichment, prediction, and decision support
• Support integration of structured and unstructured scientific data
• Guide embeddings, LLMs, RAG, prompt-based workflows, and GenAI evaluation
• Partner with engineering on robust, scalable, maintainable, production-ready solutions
• Define evaluation approaches for models, search systems, NLP pipelines, and AI-powered product features
• Guide offline evaluation, A/B testing, error analysis, annotation workflows, and human-in-the-loop evaluation
• Promote responsible AI practices including transparency, fairness, bias assessment, explainability, privacy, and risk management
• Communicate evidence-based results, technical findings, trade-offs, risks, and recommendations
• Collaborate with product managers, engineers, content specialists, ontology experts, biomedical informaticians, and commercial stakeholders
• Translate customer and business needs into data science opportunities, project plans, and measurable outcomes
• Represent the team in cross-functional planning and contribute to Life Sciences data science and AI strategy

Data Science Manager

Data Entry

• Verify data from source documents according to established procedures and rules
• Verify entered data against source documents and correct typographical errors, missing or repeated data, composition codes, style rules, additions, and deletions
• Search entire applications while assembling files in a prescribed sequence
• Identify and prepare necessary Text, CWU, and Drawings information
• Ensure products conform to established rules and guidelines
• Complete weekly timesheets
• Follow standard procedures under current ISO requirements
• Perform other related duties as required
• Work with clearly defined procedures and perform routine entry-level business support tasks

Data Entry Operator

Marketing

• Develop and deliver marketing communications campaigns across all media to support the business plan and increase sales
• Manage brands and implement brand plans within brand guidelines
• Analyze and report on brand effectiveness to the business
• Lead strategic partnering projects and initiatives
• Establish mutually beneficial partner relationships and contribute to partnership agreement negotiations
• Explore digital marketing opportunities and trends
• Support digital marketing capability-building initiatives
• Coordinate subcontractors and suppliers as the primary point of contact
• Deliver advertising, promotion, and other marketing campaigns
• Identify stakeholders and respond to their needs, issues, and concerns
• Arrange meetings and events and draft supporting materials
• Develop communications and marketing campaigns to promote services
• Assist with brand positioning and contribute ideas to brand plans
• Communicate local action plans and their alignment with organizational strategy
• Motivate people to achieve local business goals
• Develop tactical marketing campaigns to achieve operational marketing goals
• Coach team members to develop their skills
• Monitor team performance, allocate work, review completion, and take corrective action when needed
• Use performance management systems to improve personal performance
• Contribute to formal performance management and appraisal

Marketing Communication Specialist

• Develop and deliver marketing communications campaigns across all media to support the business plan and increase sales
• Manage brands and implement brand plans within brand guidelines
• Analyze and report on brand effectiveness to the business
• Lead strategic partnering projects and initiatives
• Establish mutually beneficial relationships and contribute to partnership agreement negotiations
• Explore new opportunities and trends across the digital marketing space
• Support implementation of digital marketing capability-building initiatives
• Coordinate subcontractors and suppliers as primary point of contact for advertising, promotion, and marketing campaigns
• Identify stakeholders and address their needs, issues, and concerns
• Arrange meetings and events and draft supporting materials
• Develop communications and marketing campaigns to promote awareness of and engagement with services
• Assist in achieving brand positioning and contribute ideas to brand plans
• Communicate local action plans and their relationship to organizational strategy and mission
• Develop tactical marketing campaigns to achieve operational marketing goals
• Provide coaching to team members
• Use performance management systems to improve personal performance
• Monitor team performance, allocate work, review completion, and take corrective action when needed

Account Specialist

• Act as a primary point of contact for administrative and operational support across the Bankers Almanac customer base
• Support customer onboarding and implementation activities for Bankers Almanac solutions, ensuring successful adoption and timely delivery
• Coordinate customer requests relating to product access, data delivery, contract administration, billing, invoicing, and service queries
• Partner with Sales and Account Managers to support renewals, upsell opportunities, and customer retention initiatives
• Work closely with internal teams to resolve customer issues and ensure service expectations are met
• Monitor customer activity and proactively identify opportunities to improve engagement and customer outcomes
• Maintain accurate customer records and account information within CRM systems
• Support customer communications relating to product enhancements, data updates, and service changes
• Assist with preparing account reviews, customer reporting, and commercial documentation
• Identify opportunities to streamline processes and improve the customer experience
• Support sales and account management teams across the Bankers Almanac portfolio
• Help customers derive maximum value from LexisNexis Risk Solutions' payments and banking reference data solutions
• Collaborate with Sales, Product, Customer Support, Operations, Finance, and Legal teams to ensure a seamless customer experience and drive retention and growth

• Act as a primary point of contact for administrative and operational support across the Bankers Almanac customer base
• Support customer onboarding and implementation activities, ensuring successful adoption and timely delivery
• Coordinate customer requests relating to product access, data delivery, contract administration, billing, invoicing, and service queries
• Partner with Sales and Account Managers to support renewals, upsell opportunities, and customer retention initiatives
• Work closely with internal teams to resolve customer issues and ensure service expectations are met
• Monitor customer activity and proactively identify opportunities to improve engagement and customer outcomes
• Maintain accurate customer records and account information within CRM systems
• Support customer communications relating to product enhancements, data updates, and service changes
• Assist with preparing account reviews, customer reporting, and commercial documentation
• Identify opportunities to streamline processes and improve the customer experience
• Support sales and account management teams across the Bankers Almanac portfolio
• Help customers derive maximum value from payments and banking reference data solutions

Solutions Engineer

• Provide education and support for LexisNexis solutions
• Build preference and drive solution usage
• Retain and grow revenue within assigned accounts and/or territory
• Build solid relationships within accounts
• Provide consultative services to legal customers and prospects
• Collaborate with sales partners on preference, driving strategy, and strategic account plans
• Identify and share leads and opportunities with sales partners and/or Product Specialists
• Conduct competitor research, analyze findings, and share information with Product, Segment and Marketing
• Communicate with clients to understand challenges and provide guidance, education, and consultation
• Collect feature and function requirements from customers and communicate them to product team members
• Utilize required processes, tools and systems

Field Solutions Consultant

QA Engineer

• Engage directly with global, multi-functional teams to provide technical testing for strategic development and enhancement of Salesforce CRM applications
• Engage with technical and end-user teams
• Assess and advance complementary Salesforce release and test automation technologies
• Align testing activities with Salesforce Operations development objectives
• Act as the business-facing Subject Matter Expert for the Salesforce technology stack during development test cycles
• Create end-user documentation of test plans and procedures
• Evaluate business requirements in relation to testing approach
• Support stakeholders during UAT and development/testing lifecycle phases
• Execute required test plans
• Ensure a functionally sound and stable Salesforce deployment
• Work with user groups and technical development teams, accountable for development-related testing and end-user engagement
• Ensure projects are delivered on time and free of defects
• Collaborate with development and business teams to assess requirement feasibility
• Provide system and business process expertise when scoping test plans
• Review solution summaries for best-practice adherence and fit-for-purpose, user-focused development
• Determine and apply testing methodologies across projects
• Develop documentation including test plans, test strategies, test cases, and testing matrices
• Apply advanced Salesforce technical principles and concepts
• Contribute to new technical principles and concepts
• Test new integrations and troubleshoot existing integrations
• Work under consultative direction toward predetermined long-range goals and objectives

Salesforce QA/Test Lead

Salesforce Developer

• Act as CRM trusted advisor for business unit projects through requirement gathering, design, development, testing, and deployment
• Demonstrate products and model use cases
• Develop business processes and related configurations
• Align with stakeholders and secure buy-in
• Directly support business unit staff during launches
• Estimate work efforts for project and ticket phases
• Take responsibility for solution design, development, and implementation
• Provide product and technical expertise for complex projects and integrations
• Review code and solution summaries for best-practice adherence and fit-for-purpose development
• Monitor and troubleshoot integrations
• Assess, design, and develop future integration requirements
• Document and share technical, business process, best-practice, and reference architecture knowledge
• Apply advanced Salesforce technical principles and concepts
• Contribute to new principles and concepts
• Solve unusually complex technical problems with innovative solutions
• Work under consultative direction toward long-range goals and determine courses of action to achieve results

Senior Salesforce Developer

Product Manager

• Collaborate with the VP Product and product leaders on strategic vision using customer research, product analytics, and market insights
• Create and execute a roadmap for a cohesive experience across multiple products
• Define platform capabilities for navigation, discoverability, personalization, administration, reporting, and usability
• Prototype and validate cross-product concepts using customer feedback, AI-assisted tools, and iterative experimentation
• Collaborate with engineering and platform product managers on platform architecture, APIs, authentication, shared services, and modular user interfaces
• Translate customer needs, workflows, and business objectives into product specifications guiding design, engineering, testing, and delivery
• Partner with engineering, UX, and AI development teams to refine specifications and validate assumptions
• Advocate for nursing customers and real-world workflows
• Use customer insights, product analytics, and market trends to prioritize investments and guide roadmap decisions
• Partner with UX, engineering, clinical, commercial, and content teams to deliver scalable experiences and ensure regulatory compliance
• Define success metrics and evaluate ecosystem performance to improve adoption, engagement, and customer satisfaction

Senior Product Manager II, ClinicalKey Nursing

Full-stack Engineer

• Build and maintain new and replacement content sources across multiple content types
• Perform end-to-end conversion troubleshooting for digital and print formats
• Analyze XML, HTML, Word, InDesign, and PDF input data for conversion handling and metadata accuracy
• Resolve XML markup and structural issues across content types
• Ensure outputs align with product requirements and downstream platform behavior
• Create and execute UAT plans and test cases
• Validate functional and non-functional requirements across content and platform workflows
• Track, triage, prioritize, and validate defects using tools such as Azure DevOps
• Maintain and improve QA checklists, business rules, and acceptance criteria
• Monitor content data pipelines from editorial through conversion to customer-ready delivery
• Diagnose and remediate data, conversion, and integration issues
• Coordinate with Editorial, Product, Engineering, QA, IT, vendors, and offshore partners
• Investigate and resolve customer-facing concerns
• Identify and support automation and AI-enabled workflow improvements
• Contribute to modernization and migration initiatives by evaluating impacts, dependencies, and risks
• Support improvements to conversion frameworks, blueprints, and workflows
• Maintain documentation, standards, and governance
• Communicate issues, risks, decisions, and impacts clearly

Operations Technical Lead

• Collaborate with the VP Product and other product leaders on strategic vision using customer research, product analytics, and market insights
• Create and execute a roadmap for a cohesive experience across multiple products
• Define platform capabilities for navigation, discoverability, personalization, administration, reporting, and usability
• Prototype and validate cross-product concepts using customer feedback, AI-assisted tools, and iterative experimentation
• Collaborate with engineering and platform product managers on platform architecture, APIs, authentication, shared services, and modular user interfaces
• Lead AI-first, spec-driven product development by translating customer needs and business objectives into product specifications
• Partner with engineering, UX, and AI development teams to refine specifications and validate assumptions
• Advocate for nursing customers and reflect real-world workflows in product decisions
• Use customer insights, product analytics, and market trends to prioritize investments and guide roadmap decisions
• Partner with UX, engineering, clinical, commercial, and content teams to deliver scalable experiences and support regulatory compliance and market delivery
• Define success metrics and evaluate ecosystem performance to improve adoption, engagement, and customer satisfaction
• Report to the Vice President of Product

Product Marketing

• Optimize the product portfolio for revenue growth and customer retention
• Evaluate and plan product service scopes, content, and functions
• Support global and regional projects related to products or business processes
• Develop product-level market strategies and launch plans in coordination with stakeholders
• Oversee product positioning, themes, messaging, and marketing and sales collateral
• Align market analysis with company strategy and develop an understanding of market and customer needs
• Develop metrics, track launch initiatives, and report progress to stakeholders
• Ensure a return on investment from go-to-market strategies

Product Marketer

• Lead identification, evaluation, and acquisition of external data sources for phone intelligence and mobile identity solutions
• Identify market opportunities and data partnerships that strengthen product differentiation and long-term growth
• Build and manage data supplier relationships throughout the acquisition lifecycle
• Partner with product, analytics, legal, compliance, finance, and technology teams
• Drive supplier due diligence, data evaluations, and onboarding activities
• Negotiate commercial terms and support contract development with legal and business stakeholders
• Oversee transition of new data assets from evaluation through implementation and operational handoff
• Monitor supplier performance and manage ongoing governance, issues, renewals, and contract-related decisions
• Develop business cases, recommendations, and status updates for prioritization and executive decision-making
• Ensure acquisition activities align with internal policies, risk standards, and regulatory requirements

Program Manager

Data Science Manager

Data Entry Operator

Marketing Communication Specialist

Marketing Communication Specialist

Account Specialist

Account Specialist

Field Solutions Consultant

Salesforce QA/Test Lead

Senior Salesforce Developer

Senior Product Manager II, ClinicalKey Nursing

Operations Technical Lead

Senior Product Manager II, ClinicalKey Nursing

Product Marketer

Senior Manager, Data Acquisition