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RELX

Salesforce QA/Test Lead

RELX

Salesforce QA/Test Lead ensuring reliable Salesforce CRM applications at Elsevier, a global information and analytics company. Leading testing, UAT support, automation, integrations, and quality documentation.

Posted 9/4/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce testing methodologies, including the development of test plans, strategies, and documentation. Proven ability to engage with cross-functional teams and stakeholders to ensure successful Salesforce deployments and user acceptance testing.

Highest-signal resume keywords
Salesforce Testing ExperienceSalesforce Certified Advanced QA LeadSalesforce Certified Platform App BuilderScrum / Agile MethodologyTest Plan Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Test AutomationTesting MethodologiesIntegration TestingTest Case DevelopmentSalesforce Platform ExpertiseUI Design PrinciplesBusiness Requirement EvaluationDefect ResolutionUser Acceptance TestingDocumentation Development
Soft Skills
Communication SkillsPrioritizationAdaptabilityProblem-Solving
Tools & Technologies
Salesforce CRMSalesforce Orgs
Certifications & Qualifications
Salesforce Certified Advanced QA LeadSalesforce Certified Platform App Builder
Industry Keywords
Technical TestingMulti-Functional TeamsEnd-User EngagementBusiness Process ExpertiseDevelopment Lifecycle

About the role

Key responsibilities & impact
  • Engage directly with global, multi-functional teams to provide technical testing for strategic development and enhancement of Salesforce CRM applications
  • Engage with technical and end-user teams
  • Assess and advance complementary Salesforce release and test automation technologies
  • Align testing activities with Salesforce Operations development objectives
  • Act as the business-facing Subject Matter Expert for the Salesforce technology stack during development test cycles
  • Create end-user documentation of test plans and procedures
  • Evaluate business requirements in relation to testing approach
  • Support stakeholders during UAT and development/testing lifecycle phases
  • Execute required test plans
  • Ensure a functionally sound and stable Salesforce deployment
  • Work with user groups and technical development teams, accountable for development-related testing and end-user engagement
  • Ensure projects are delivered on time and free of defects
  • Collaborate with development and business teams to assess requirement feasibility
  • Provide system and business process expertise when scoping test plans
  • Review solution summaries for best-practice adherence and fit-for-purpose, user-focused development
  • Determine and apply testing methodologies across projects
  • Develop documentation including test plans, test strategies, test cases, and testing matrices
  • Apply advanced Salesforce technical principles and concepts
  • Contribute to new technical principles and concepts
  • Test new integrations and troubleshoot existing integrations
  • Work under consultative direction toward predetermined long-range goals and objectives

Requirements

What you’ll need
  • Degree in Computer Science, Software Engineering, MIS, or related field preferred
  • 4+ years of previous testing experience with Salesforce
  • Salesforce Certified Advanced QA Lead certification preferred
  • Salesforce Certified Platform App Builder certification preferred
  • Scrum / Agile software development methodology experience
  • Ability to analyse and evaluate projects to determine the best test approach/methodology
  • Experience implementing or working within newly implemented Salesforce Orgs preferred
  • Strong understanding of how to build and support highly scalable and reliable solutions on the Salesforce Platform
  • Proven ability to identify and resolve complex and ambiguous technical issues
  • Demonstrated test lead success with at least one large Salesforce Org
  • Understanding of UI design principles and best practices
  • Communication skills for both a technical and business audience
  • Ability to deal with and balance multiple priorities
  • Ability to deal with ambiguity and rapid change

Benefits

Comp & perks
  • Healthy work/life balance initiatives
  • Wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals
  • Flexible working hours
  • Comprehensive Pension Plan
  • Home, office, or commuting allowance
  • Generous vacation entitlement
  • Option for sabbatical leave
  • Maternity, Paternity, Adoption and Family Care leave
  • Personal Choice budget
  • Internal communities and networks
  • Various employee discounts
  • Recruitment introduction reward
  • Employee Assistance Program (global)
  • Country specific benefits