RecruitMyMom

Social Media Manager

• Social Media Calendar Management: Own the scheduling and publishing timeline across LinkedIn, Instagram, and Facebook, using dedicated scheduling tools to deploy weekly posts and stories on time.
• Short-Form Video Production: Edit raw desk-video clips into subtitled, captioned short-form videos with text-overlay hooks and clean pacing.
• Content Repurposing: Convert single video scripts or long-form material into multiple derivative assets, including carousel outlines, social captions, and story frames.
• Trend & Competitor Intelligence: Research industry trends weekly to identify emerging short-form video formats and flag potential content ideas.
• Engagement & Channel Monitoring: Track incoming comments, direct messages, and brand mentions, flagging technical or personal inquiries requiring direct founder input.
• Asset & Library Organisation: Maintain the hygiene of the central content calendar and media asset storage folders.
• Community Research Support: Provide basic research covering industry news, competitor developments, and local business community updates.

Social Media, Content Virtual Assistant

Digital Marketing

• Manage day-to-day campaign workflows, including sending talking points to creators, monitoring production schedules, and tracking final approvals.
• Review produced ad reads against brand guidelines to ensure strict narrative alignment, required message inclusion, and high operational quality prior to publication.
• Serve as the primary operational point of contact for content creators and brand sponsors, delivering clear, transparent, and prompt updates across all campaign stages.
• Maintain accurate, up-to-date campaign records, revision notes, and deliverable statuses within central project management databases.
• Identify operational bottlenecks within campaign workflows and proactively suggest structural improvements to enhance service delivery.

Digital Marketing Project Coordinator

Appointment Setter

• Warm Lead & Landline Outreach: Conduct phone outreach to captured contact data and warm campaign leads across 7 locations (aiming for a steady rhythm of approximately 20 brief, high-energy calls per hour).
• Build instant rapport, explain the value of the network, and invite prospects to attend upcoming breakfast meetings as free guests.
• CRM & Data Management: Log call outcomes, update guest statuses, and keep tracking spreadsheets meticulously clean. Utilize Capsule CRM to input client names, contact details, and core business categories.
• Streamlined Guest Booking: Hand off successfully booked guests into the automated system, ensuring they receive their date, location, and reminder workflows seamlessly.
• Future Workflow Growth: Assist with light email administration and basic social media engagement support (e.g., following up on automated social leads) as new systems and locations roll out.

Client Outreach, Appointment Scheduler

Cloud Engineer

• Combining full-stack web application development with Microsoft cloud and infrastructure support, this hybrid role plays a core function in driving internal software solutions and maintaining modern IT operations.
• Responsible for designing custom internal applications, building APIs, and delivering hands-on support across Azure, Microsoft 365, and network environments.
• Design, develop, and maintain clean, scalable internal web applications and REST APIs.
• Develop, troubleshoot, and optimize MySQL databases.
• Perform application testing, deployments, code debugging, and architectural documentation.
• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Manage directory services, hybrid identities, and network governance using Active Directory, Microsoft Entra ID (Azure AD), Group Policy, DNS, DHCP, and LDAP.
• Support Windows Server infrastructure, IIS web servers, SSL certificates, and core networking fundamentals.
• Execute PowerShell and Bash scripts to drive process automation and task scheduling.
• Provide technical user support across Microsoft Office environments and remote platforms.
• Utilize AI-assisted development tools (such as Copilot, ChatGPT, or Claude) to optimize workflows.

Software Developer – Azure Support Engineer

Administrative Assistant

• Financial Administration: Create and send client invoices. Upload expenses and capture basic transactions (from Stripe, PayPal, SA & UK bank accounts) into Zoho Books to keep accounting records up to date.
• Client Onboarding Support: Help onboard new clients: generate contracts using templates on Indy, email clients about required documents, and set up shared Google Drive folders.
• Content Formatting & Email Scheduling: Copy, format, and schedule written content into Podia for newsletters and course updates.
• Document Formatting & Admin Support: Format client documents, proposals, and project templates to look clean and professional. Pull action points from call notes/transcripts and update task lists.
• General Admin & Systems: Keep project boards and folders organized (using Notion and Google Workspace).

Operations and Admin Assistant

Bookkeeper

• Playing a central role within a growing professional services environment, this part-time position supports the Financial Manager with daily transactional processing.
• Multi-Currency Invoice Administration: Raise and issue client invoices using Xero, across multiple foreign currencies.
• Debtor and Creditor Maintenance: Maintain accurate, up-to-date ledger records, actively tracking outstanding balances and following up systematically on overdue payments.
• Supplier and Expense Processing: Process supplier invoices for payment and manage incoming expense claims from employees and sub-contractors, verifying entries against supporting receipts and internal policies prior to payment disbursement.
• Bank Reconciliation Management: Execute daily bank transaction reconciliations, ensuring foreign currency accounts, receipts, and payments match correct accounts using accurate exchange rates.
• Risk and Exception Flagging: Identify and flag overdue debtors and creditors to financial leadership on a regular, pre-defined schedule to mitigate cash flow risks.
• Audit Readiness Enforcement: Maintain clean, appropriately categorised ledger records to ensure the accounting system remains audit-ready at all times.
• Month-End Close Support: Facilitate successful month-end ledger closures by ensuring all transactions for the period are fully captured, allocated, and reconciled.
• Query Resolution Correspondence: Respond to routine supplier and client billing inquiries, including resolving internal expense claim queries raised by employees and sub-contractors.

Artificial Intelligence

• Playing a central role within an international recruitment and market-intelligence organisation.
• Support operational excellence through the strategic deployment of workflow automations and intelligence tools.
• Transform existing, manual recruitment and business-development processes into automated, scalable, and highly efficient systems.
• Build AI-assisted workflows, automate CRM pipelines, and establish clear operational dashboards to enhance overall service delivery.

AI Systems – Operations Integrator

Events

• Liaise directly with corporate sponsors and manage logistics
• Formulate and schedule structured social media content
• Manage outgoing invoicing and track partner payments
• Set up digital advertising campaigns and monitor performance
• Deliver ongoing administrative support for expanding operations

Marketing and Events Assistant

• Monitor and manage online communities across established and new platforms including Facebook, Instagram, TikTok, Reddit, and Nextdoor using approved messaging, response templates, and established escalation protocols.
• Monitor and draft personalized, on-brand responses to reviews on platforms such as Google and Trustpilot, while tracking recurring feedback to share insights with the wider business.
• Identify sensitive, high-risk, or complex customer interactions, applying strict playbook guidelines to escalate reputational issues, media enquiries, safeguarding concerns, or legal matters promptly.
• Create and publish updates to ensure local business listings remain accurate, while assisting with location-specific campaigns and promotions.
• Schedule content across multiple platforms, coordinate approvals, and maintain organized digital asset libraries and publishing calendars.
• Produce engaging social media graphics, repurpose existing assets into short-form content, and execute basic video edits to support marketing campaigns.

Social Media Coordinator

Compliance

• Draft, review, and further develop comprehensive quality management documentation to address existing gaps within the compliance framework.
• Establish, maintain, and monitor rigorous tracking mechanisms to gather and safeguard compliance evidence across the system and platform.
• Review existing operational workflows against established standards, ensuring that internal practices are systematically captured and compliant.
• Provide expert guidance on maintaining international quality standards, ensuring all platform processes remain structured and audit-ready.

ISO 9001 Compliance Consultant

Customer Success Manager

• Partner Coordination: Support relationships with letting agent partners through regular communication, contacting agents to source new properties and assisting with the generation of service order forms.
• Enquiry Management: Respond promptly to incoming customer service enquiries received across telephone, email, and digital messaging channels.
• Tenant Onboarding: Guide new customers systematically through the onboarding process for their energy, gas, and broadband services to facilitate a smooth move-in journey.
• Supplier Liaison: Coordinate directly with various utility suppliers to manage registration requests and track operational installation timelines.
• Data and Workflow Governance: Maintain accurate administrative records, update internal tracking systems, schedule operational follow-ups, and notify letting agents upon successful tenant onboarding.
• Digital Outreach Support: Assist with targeted professional networking outreach campaigns and create engaging content to help support the management of digital media pages.
• General Administration: Execute daily general office administration tasks as required to maintain seamless day-to-day operations.

Operations – Customer Success Assistant

Operations

• Contact existing letting agent partners systematically once or twice per week to source new properties, generate and distribute order forms, respond to partner queries, and identify opportunities to upsell additional services
• Respond promptly to inbound web enquiries via telephone, WhatsApp, and email, converting leads into customers by generating order forms and executing follow-ups within 24 hours
• Execute the step-by-step onboarding process for new customers across utility suppliers, coordinating registrations and installations while keeping customers updated on expected timelines
• Maintain accurate internal tracking lists, log key milestones and follow-ups in the calendar, and update letting agents upon the successful onboarding of their tenants
• Assist with targeted LinkedIn outreach campaigns, support revenue-generating partnership initiatives, and take ownership of designated LinkedIn and Facebook accounts to create engaging content

Operations Coordinator, Client Services

Financial Planning and Analysis

• Maintain full responsibility for digital accounting processes / administration up to management accounts level, collaborating with a Chartered Accountant to ensure regulatory alignment.
• Generate and issue professional client quotations efficiently to support business development.
• Manage debtor portfolios actively by implementing diligent follow-up procedures on outstanding payments to optimize cash flow.
• Administer the monthly payroll function accurately to ensure timely employee remuneration.
• Compile, verify, and execute statutory submissions including VAT, PAYE, and related statutory filings to maintain regulatory compliance.
• Coordinate personnel and fleet vehicle administration to support smooth business operations.
• Communicate professionally and articulately with all corporate stakeholders via telephonic calls, email, and WhatsApp platforms.

Finance Administrator

Supply Chain

• Providing vital operational coordination for a US-based event rental business.
• Managing the end-to-end coordination of event rental bookings, managing invoices.
• Optimising operational efficiency by scheduling crews, directing staff, and coordinating equipment logistics, transport, and suppliers.
• Maintaining high levels of customer satisfaction through proactive, direct phone communication with US-based customers, crews, and suppliers.
• Ensuring minimal disruption to live events by resolving operational and logistical issues rapidly and independently.

Part-time Events Operations, Logistics Manager

Accountant

• Prepare annual financial statements and income tax returns for a diverse portfolio of NZ clients
• Build pristine, review-ready files that stand completely on their own without requiring extra explanation
• Proactively spot tax efficiencies and identify anomalies or balance-sheet discrepancies
• Comfortably navigate complex entity structures, multi-layered group accounts, and larger turnover client portfolios
• Maintain exceptional personal productivity, ensuring work is delivered with high technical accuracy while adhering to agreed time budgets and client deadlines