Recruiting.com

Account Executive

• Meet or exceed sales targets for revenue, profit, and margin growth within the assigned territory.
• Develop and execute strategies to expand business with existing customers and prospect new opportunities within the health system retail segment.
• Promote and sell Cencora’s suite of distribution solutions, including but not limited to, PRxO Generics, drug shortage solutions, medication tray management, consignment, and digital solutions within ABOrder.
• Negotiate and implement customer agreements to ensure customer retention and profitability.
• Lead onboarding and implementation of customer solutions, ensuring full adoption and value realization.
• Collaborate with cross-functional teams to deliver seamless service and resolve issues promptly.
• Drive operational efficiency for customers by identifying opportunities to leverage Cencora's technology and platforms.

Consultant

• Partner with Cencora SMEs and client teams to drive forward high-quality consulting engagements
• Develop high-impact presentations, reports, and dashboards that translate complex data into clear, actionable narratives
• Address ambiguous problems using structured thinking, consulting frameworks, and hypothesis-driven approaches
• Lead portions of client meetings and build trust through clear communication and results-driven insights
• Conduct quantitative and qualitative analysis to support business recommendations
• Build financial models, operational frameworks, and tools to support strategic decision-making
• Work across matrixed teams to gather information, synthesize perspectives, and ensure consistency in messaging
• Support cross-functional teams in preparing for executive meetings, reviews, and strategic checkpoints
• Contribute to major initiatives, such as customer segmentation, operational readiness, and strategy refresh cycles
• Maintain high standards of organization, version control, and proactive communication with project stakeholders

Consultant, Health System Solutions

• Identifying, qualifying opportunities for TMF-Technology and Services Solutions
• Developing and managing a diverse pipeline across multiple territories and time zones
• Actively seeking out and engaging new prospects
• Utilizing Salesforce, LinkedIn Sales Navigator, automated sequence software, and other tools to identify and prioritize prospects
• Building long-term trusting relationships with prospects

Inside Sales Representative

Director

• Complete ownership of the renewal/RFP process, to include identifying strategic priorities of customer, developing the proposal, pricing and negotiating the deal to completion
• Ensures that all proposals offer strategic opportunities for both the client and Cencora, while mitigating margin erosion to support plan
• Best at listening to the client
• Proficient at conducting whiteboarding and strategy sessions to uncover new profit drivers and opportunities
• Organizes and ensures Quarterly client business reviews that align to and address strategic priorities of client and Cencora
• Drives sales and account management for customers covered by regional account executives
• Creates client "stickiness" by identifying areas to implement Cencora’s solutions and services
• Identifies customer pain points, helps determines root causes and, documents underlying needs of each unique client and is accountable for engaging internal teams to resolve and meet client needs
• Applies Cencora’s solution selling process and establishes trust through the creation and communication of value propositions and aligned outcomes
• Delivers insightful and persuasive presentations that articulate the value of Cencora
• Manages-team of Account Experience Liaisons to identify and address on-going servicing needs of assigned accounts
• Gathers information, analyzes and develops strategies concerning dynamics that may affect area of responsibility, such as changes in customer ownership, new affiliations, current market share and targets of opportunities for new growth, customers' changing requirements, competitor strengths and weaknesses, and continually communicates these strategies internally using updates to written business plans and ongoing business communication
• Accountable for revenue and profitability objectives in specific assigned accounts with the ability to understand and implement growth driving opportunities for each client
• Demonstrates a deep understanding of the client’s needs during conversations with economic influencers, pharmacy, supply chain and the C-Suite
• Regularly assess assigned accounts and effectively develop and manage a strategy to maximize selling results.
• Works with internal network to leverage client growth opportunities
• Utilize Cencora systems, such as Salesforce, to track client opportunities

Senior Director – Health Systems

AI Engineer

• Own end-to-end delivery of AI platform capabilities using Azure AI Foundry
• Define and enforce delivery standards, SLAs, and compliance requirements
• Oversee implementation of AI governance policies, including risk assessments for data privacy and regulatory compliance
• Collaborate with AI Architects, ML engineers, and internal stakeholders
• Mentor engineers and coordinate cross-functional squads
• Monitor platform performance, reliability, and cost optimization
• Drive automation for deployment, scaling, and incident response
• Promote platform adoption through training, documentation, and stakeholder engagement

Delivery Platform Manager – AI Platform & Solutions

Scrum Master

• Possesses a solid understanding of how agile and waterfall frameworks work to deliver business value
• Cultivates customer focus as the team collaborates to deliver solutions achieving the desired business outcome
• Helps teams self-organize and self-manage using collaborative engagement techniques
• Acts as a coach who works within the team to maximize the value created
• Responsible for the planning and facilitation of standard meetings to include; backlog preparation, iteration planning, retrospectives, iteration reviews and daily stand-ups
• Facilitates the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for the team
• Utilizes the team “definition of done” to guide the team during their sprint commitments
• Leverages defined metrics to enable continuous delivery, provide transparency and to optimize the value of iterative and incremental development
• Effectively facilitates retrospectives to pull actionable changes for the team
• Works with the product owner and stakeholders to determine staffing requirements
• Removes impediments, and makes issues and problems visible

Scrum Master II

Customer Support

• Responsible for ensuring customer satisfaction by providing Cencora customers with courteous, professional and efficient service at all times
• Generates outbound calls to specific low-volume accounts in order to provide excellent service and communication to accounts not currently called on by a field sales associate
• Responsible for initiating a monthly service call to a specific number of low-volume accounts in the local geographic area
• Updates the existing customers on any new programs, promotional activity, products and services as well as inquires and assists with any current issues or unresolved problems
• Assists with customer problems such as missed shipments, price adjustments and backorders; continually strives for prompt resolution
• Frequently works with field sales associates in coordinating special orders, accepting quotations, typing, and manufacturer calls
• Works with warehouse associates, customers and field sales associates to ensure that the order process runs smoothly
• Processes all phone, fax, mail, e-mail and verbal orders from customers
• Responsible for providing customers with accurate answers to questions and complaints regarding products and services; if unable to provide assistance, escalates customers to Customer Service Supervisor in a courteous manner
• Performs data entry for purposes such as processing orders, accessing previous orders and special orders, and providing customers with current prices; researches any other inquiries as requested
• Assists customers with backorders by offering substitutions and alternatives whenever possible, contacts manufacturers for delivery information, changes in stock number, prices and availability, and maintains current open order reports
• Communicates with all departments within the Distribution Center as well as field sales associates
• Serves as liaison between customers and field sales associates
• Makes suggestions and recommendations to Supervisor in an effort to continually improve customer service operations
• Complies with all appropriate policies, procedures, safety rules and regulations

Customer Service Specialist

Security Engineer

• Conduct investigations into allegations of misconduct, fraud, and policy violations
• Collect and analyze evidence, including documents, emails, and CCTV footage
• Prepare detailed investigation reports outlining findings and recommendations
• Communicate findings to leadership, HR, or legal teams
• Ensure compliance with company policies and legal standards
• Collaborate with HR, legal, and management teams during investigations

Global Security Investigator

Marketing

• Act as the marketing support for Community Retail and Long-Term Care with a focus on Community Pharmacy Services
• Develop and execute on marketing plans to support Marketing objectives and Community Pharmacy Services initiatives
• Partner with the campaign manager to determine how to leverage, apply, and optimize an omni-channel marketing approach to drive toward specific business outcomes
• Understand the specific enterprise marketing goals and collaborate with other cross-functional marketing teams to develop messaging and content
• Work with various marketing teams to coordinate the planning and implementation of marketing campaigns
• Collaborate with digital marketing team to update and maintain websites
• Manage customer channels to elevate brand recognition, showcase thought leadership, increase retention, and drive customer engagement
• Leverage data and analytics to measure campaign results, assess against goals/KPIs, and adjust to drive maximum awareness and performance
• Monitor and remain up to date on developments and changes that impact independent pharmacies and the industry as a whole
• Support the planning and execution of ThoughtSpot, Cencora’s largest customer tradeshow

Senior Marketing Specialist

Engineer

• Leads major projects/programs, providing subject matter expertise and technical direction and oversight.
• Works on projects that span a broad range of technologies.
• Has expertise in multiple technical environments and possesses business knowledge that spans multiple business areas.
• Leads project planning processes.
• Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.
• Responsible for identifying project tasks in support of project planning and estimation.
• Contributes to strategic planning meetings and provides guidance and expertise on system options, risk, cost vs. benefits, and impacts on business processes and goals.
• Works closely with architects to assure all systems are in line with IT long-term strategy.
• Together with business stakeholders leads the development of business analytics requirements.
• Brings deep understanding of business data domain and underlying data sources.
• Leads development of semantic data access requirements (functional and non-functional).
• Ensures adherence to standards, policies and procedures.
• Reviews modules for quality assurance.
• Develops convergence plans to meeting standards, as needed.
• May assist in defining development guidelines and standards.
• Leads development of technical design for data sourcing, transformation and aggregation logic.
• Leads data sourcing approach and is primary interface with the Information Delivery team in implementing sourcing mechanisms.
• Leads development of data transformation and aggregation logic.
• Ensures consistent and stable delta processing for data loads.
• With input and direction from the Principal Information Architect, leads analysis of analytics data consumption alternatives and recommends optimal approach based on analytics requirements.
• Ensures proper knowledge transfer of data access/consumption mechanisms to business stakeholders, data visualization specialists and/or data scientists.
• Leads project teams building applications.
• Designs and builds enterprise data platforms using a disciplined development process.
• Integrates solutions with other applications and platforms outside the framework.
• Reviews integration testing plans.
• Supports and/or executes testing efforts across the life cycle.
• Consults Delivery Management team on batch/bulk data load scheduling to optimize performance.
• Oversees and assists in production support.
• Provides technical direction and oversees testing of business analytics solutions.
• Provides technical leadership for the definition and development of test plans and system documentation.
• May troubleshoot existing information systems to identify errors or deficiencies and develops solutions.
• Ensures all applications are documented according to standards.
• Promotes effective use of information technology by educating users on system functionality.
• Assists in the development of user guides and training documentation for systems.
• Ensures data solution monitoring requirements are provided to the Delivery Management team and is alerted when solutions are not performing as expected.
• Helps to establish SLAs on system performance and data processes with Service owners, RM’s, Delivery Management team, and business owners.
• Provides technical leadership, coaching and mentoring to team members.

Lead Program Engineer

Financial Planning and Analysis

• Responsible for Delivery of all solutions (Products) within the SAP Finance deployment at Cencora
• Responsible for platform monitoring, Incident and Request management (Services) for the SAP systems within Cencora
• Lead the design and estimation of SAP solutions that align with business requirements and organizational goals
• Maintain high standards of solution quality by conducting regular audits
• Ensure all SAP solutions meet regulatory, legal, and corporate compliance requirements
• Oversee the delivery of SAP solutions
• Proactively monitor the SAP platform to ensure system health, availability, and performance
• Manage and resolve incidents related to SAP systems
• Lead, mentor, and develop team members to build a high-performing SAP functional team
• Manage departmental and/or project budgets and financial performance
• Collaborate with SAP vendors and service providers
• Identify and implement opportunities for optimizing SAP support and operational processes
• Provide regular status updates and reports on operational performance to leadership

Director – SAP Solution Delivery, Finance

Full-stack Engineer

• Leads and participates in project planning processes
• Develops work plans or reviews other work plan timelines
• Responsible for identifying development tasks in support of project planning
• Works closely with architects to assure all systems align with IT long-term strategy
• May participate in the design and development of databases associated with applications
• Codes applications or enterprise software systems using a disciplined development process
• Integrates solutions with other applications and platforms
• Supports and executes testing efforts across the life cycle
• Develops convergence plans to meet standards
• Promotes effective use of information technology by educating users on system functionality
• Provides technical leadership, coaching and mentoring to team members
• Develops reports and presentations for senior management

Application Developer – Technical Lead

Manager

• Act as the primary point of contact for Innomar clients while overseeing all pharmacovigilance and Medical Information call center activities.
• Organize, manage, and maintain a highly compliant Pharmacovigilance (PV) system and medical information call center for Innomar clients.
• Act as Pharmacovigilance expert and support team for pharmacovigilance operational activities.
• Ensure compliance with respect to pharmacovigilance operational activities as per Health Authorities’ requirements and Client agreements.
• Provides support with the handling of medical inquiries; Acts as the scientific expert and as the escalation point for triage of medical inquiries from the medical information call center.
• Works with Patient Support Program Managers, 3PL team members, and Quality Assurance and IT teams to ensure program compliance with respect to client expectations and as required by Health Authorities’ requirements.
• Ensures development and updating of Standard Operating Procedures (SOPs) and Work Instructions (WL) for respective programs.
• Ensures completion and maintenance of training documents and all required reference documentation (product monographs, disease state descriptions, SOPs, etc.).
• Monitors quality control practices, documents and identifies any trending errors/concerns and provides resolution.
• Responsible for the recruitment, on-boarding / off-boarding, training, coaching, and performance management of team members, creating and promoting an environment of teamwork, empowerment, and engagement.
• Trains, motivates, and retains an efficient, knowledgeable, and effective staff.
• Identifies training needs based on monitoring, and leads refresher training as required and determined as necessary.
• Works with HR and the training department to bring training opportunities to the team as deemed relevant.
• Ensures effective operations of all team members. Leads by example, to create strong team dynamics that result in successful, creative, and innovative service offerings.
• Monitors daily and ongoing client reporting and project communications for completion, accuracy, and timeliness.
• Works with relevant groups (IT, QA) to identify needs for set up, and modification of pharmacovigilance database, protocols, and workflows.
• Identifies process improvements and leads and participates in database upgrades and testing initiatives.
• Participates in client consultations and working sessions in collaboration with the Director of Pharmacovigilance, and provides input on proposals, including reviewing PV agreements, SDEAs, and SOWs.
• Lead and coordinate internal and external PV audits and inspections.
• Ensures that corporate policies are followed and that reviews and audits of processes are implemented and documented according to company policy.
• Works with the Director of Pharmacovigilance to ensure fiscal responsibilities are met; Identifies areas for process improvements, evaluates for potential, and oversees implementation.
• Ensures high-quality deliverables (internal and external) are completed on time. Responsible for daily and ongoing client reporting and project communications.

Manager, Pharmacovigilance, Medical Information

Bilingual

• Manage assigned projects and/or cases
• Provide telephone support to patients and healthcare professionals
• Document each activity in the program database

Case Manager, Bilingual Caseworker

Support Engineer

• Provides complex maintenance and support for endpoint devices
• Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead
• Works with end user device engineers and customers to understand user’s Endpoint Support requirements
• Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints
• Participates in deployment of new or upgrade information technology and infrastructure projects
• Performs Level 2 and 3 issue assessment and resolution of problems
• Implements contingency plans including reliable backup and restore procedures
• Adheres to policies, procedures and standards