Responsible for Delivery of all solutions (Products) within the SAP Finance deployment at Cencora
Responsible for platform monitoring, Incident and Request management (Services) for the SAP systems within Cencora
Lead the design and estimation of SAP solutions that align with business requirements and organizational goals
Maintain high standards of solution quality by conducting regular audits
Ensure all SAP solutions meet regulatory, legal, and corporate compliance requirements
Oversee the delivery of SAP solutions
Proactively monitor the SAP platform to ensure system health, availability, and performance
Manage and resolve incidents related to SAP systems
Lead, mentor, and develop team members to build a high-performing SAP functional team
Manage departmental and/or project budgets and financial performance
Collaborate with SAP vendors and service providers
Identify and implement opportunities for optimizing SAP support and operational processes
Provide regular status updates and reports on operational performance to leadership

Requirements

Bachelor’s degree in computer science, Business Administration, or a related field with relevant experience
Progressive leadership experience over 15 or more years in an SAP global environment with significant business exposure in a regulated industry
ITIL v3 Foundation Certified
Certified Scrum Master Certification in SAP & Certified Scrum Master preferred
Strong understanding of commercial business processes including OTC, PTP and Logistics
High level understanding of several components of IT such as Product Management, Technical Architecture, Business Analysis, Testing or Operations and Support
Proven experience in various automation tools and methods like RPA, AIOps and GenAI
Excellent written and verbal communication skills
Subject matter expertise in both the business and technology
Experience working in a matrix environment
Able to anticipate customer needs and expectations
Able to influence associates who are not in your direct reporting structure
Demonstrated strategic agility
Advanced interpersonal skills
Clear understanding of project capital and expense budgeting and accounting skills

Benefits

medical, dental, and vision care
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SAP FinanceIncident managementRequest managementSolution designSolution estimationRegulatory complianceOperational performanceAutomation toolsRPAAIOps

Soft skills

LeadershipMentoringCommunicationStrategic agilityInterpersonal skillsCustomer anticipationInfluencingCollaborationTeam developmentProblem-solving

Certifications

Bachelor's degreeITIL v3 FoundationCertified Scrum MasterCertified Scrum Master in SAP