Rain

Business Development Rep

• You will be one of the core members of our operations team with the opportunity to contribute to various pieces of our organizational growth
• Landing and growing strategic partnerships
• The trusted expert advisor and thought leader to 3rd party partners about all things related to Rain
• Collaborate with key internal and external stakeholders to design and deliver events, content, and offers
• Ability to evaluate new markets, identify growth opportunities, and assess competitive landscapes
• Create robust activation and growth programming
• Delivering on a set of ambitious company-level business objectives
• Ensuring clear and articulate communication in both written and oral form, including sharing documentation, soliciting feedback, and maintaining deal hygiene in sales tools

Business Development Analyst

Backend Engineer

• Be a critical part of the technical and product roadmap
• Contribute to our backend and integrate a variety of third-party services
• Scale our infrastructure to millions of end users globally
• Rapidly ship new capabilities to our customers
• Help drive the architectural decisions of a rapidly evolving product
• Interact with smart contracts across multiple chains

Business Operations

• Own completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets
• Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product
• Build and maintain a single source of truth
• Stand up lightweight reporting and dashboards
• Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects

Business Operations Analyst

Support Engineer

• Investigate and resolve advanced customer and partner issues related to Rain’s systems, APIs, and integrations
• Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed
• Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents
• Maintain accurate documentation and create troubleshooting guides for recurring issues
• Track trends and suggest improvements to prevent future issues
• Support new feature testing, integrations, and platform updates as needed
• Ensure all tickets and incidents meet internal SLAs and quality standards

Technical Support Analyst

Product Manager

• Drive the product roadmap for the Rain platform
• Partner closely with engineering to define product requirements and prioritization
• Translate complex blockchain and payments capabilities into intuitive, customer-facing solutions
• Identify market opportunities and gather feedback from fintech, neobank, and institutional partners
• Launch new products and features quickly, measuring adoption and iterating based on customer needs
• Stay ahead of industry trends in stablecoins, payments, and Web3 to inform Rain’s product direction

Senior Product Manager

Implementation Specialist

• Facilitate the integration of key company accounts into the platform, ensuring a smooth transition and troubleshooting any issues
• Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding
• Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process
• Train product analysts on onboarding best practices
• Support the design of onboarding workflows for new business customers
• Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products
• Work with product managers to define business requirements for onboarding and create user stories
• Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders

Implementation Manager

People Operations

• Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements
• Maintain accurate employee data, organizational charts, and reporting lines across all systems
• Lead data integrity, auditing, and compliance efforts across HR platforms.
• Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions
• Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards
• Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes
• Manage background checks, employment verifications, and contractor compliance processes
• Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll
• Maintain records for variable compensation, token/equity grants, and other crypto-specific programs
• Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts
• Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience
• Oversee offboarding, exit documentation, equipment logistics, and system access governance
• Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.
• Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more
• Provide people data insights to leadership for strategic planning and audits

People Operations Manager

Engineer

• Work closely with our customers, compliance, finance, engineers, and executive team to ship complex offerings
• Help drive the technical roadmap and architectural decisions as we grow

Forward Deployed Engineer

Full-stack Engineer

• Be a critical part of the technical and product roadmap
• Build products across our stack (using React, Typescript, NextJS, Tailwind, NodeJS) with a focus on Rewards
• Help drive the technical roadmap and architectural decisions as we grow
• Interact with smart contracts across multiple chains

Software Engineer – Fullstack

Security Analyst

• Own Rain’s compliance program across DORA, SOC 2, SOC 1, GDPR, and PCI, ensuring we meet and exceed regulatory and audit requirements.
• Lead all compliance audits and certifications end-to-end — including renewals, observation periods, and new certifications Rain chooses to pursue.
• Maintain and evolve Rain’s policies, keeping them up-to-date, consistent across entities, and aligned with regulatory expectations.
• Ensure operational adherence by partnering with engineering, security, legal, and operations to make sure we are doing what we say we are doing in our policies.
• Build a proactive compliance culture, helping the team understand obligations and embedding compliance into day-to-day decision making.
• Identify gaps and risks early, then drive remediation plans to keep Rain audit-ready at all times.
• Assist the team in other compliance-related activities, including actionalize and refine KYB, KYC, and AML processes and procedures based on best practices informed by operational data.

Regulatory & Security Compliance Analyst

Revenue Operations

• Make sure we hit all the key touchpoints with clients — from the first call through to the signed contract — so nothing falls through the cracks
• Keep HubSpot up to date with all client activity, meetings, and next steps
• Keep deals moving by updating BD, Partnerships, Legal, and Compliance teams asynchronously, and by running weekly standups to align on next steps
• Track pipeline progress and prepare simple reports on status and conversions
• Create and improve processes to make the sales cycle smoother and faster
• Help prepare proposals and contracts and coordinate across teams

Revenue Operations Associate

Solutions Engineer

• Lead customer implementations from technical discovery from onboarding to production deployment
• Troubleshoot client technical issues and provide hands-on support for Rain's platform integrations
• Support customer conversations around API capabilities and guide clients through Rain platform development
• Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions
• Bridge the gap between customer needs and engineering solutions, escalating and advocating for fixes

Solutions Architect

Account Manager

• Own the customer lifecycle post-sales, through onboarding, and into adoption, renewal, and expansion
• Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding and integration
• Drive revenue by identifying use-case expansion, upsell/cross-sell opportunities, and leading renewals & commercials end-to-end
• Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process
• Support the design and implementation of onboarding workflows for new business customers
• Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products
• Work with product managers to define business requirements for onboarding and create user stories
• Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders

Account Manager – APAC

• You will be one of the core members of our operations team with the opportunity to contribute to various pieces of our organizational growth
• Landing and growing strategic partnerships
• The trusted expert advisor and thought leader to 3rd party partners about all things related to Rain
• Collaborate with key internal and external stakeholders to design and deliver events, content, and offers
• Create robust activation and growth programming
• Delivering on a set of ambitious company-level business objectives
• Ensuring clear and articulate communication in both written and oral form, including sharing documentation, soliciting feedback, and maintaining deal hygiene in sales tools

Compliance

• You will be one of the core members of our operations team with the opportunity to contribute to various pieces of our organizational growth. The person in this role will be a leader on the compliance side of things and will report to the Chief Compliance Officer
• Work with the KYC/KYB and AML compliance officer to help manage our comprehensive compliance program and liaise with all regulatory agencies and financial service providers
• Analyze and evaluate the company’s policies, procedures, products, and business practices to ensure compliance with applicable laws and regulations
• Actionalize and refine KYB, KYC, and AML processes and procedures based on best practices informed by operational data
• Oversee and implement all aspects of regulatory compliance programs
• Lead and manage regulatory examinations
• Contribute to the firm’s risk management efforts
• Monitor and analyze customer and transaction data to identify any potential suspicious activity and complete the required forms, such as OFAC reports and Suspicious Activity Reports (SARS), if necessary
• Assist with the investigation of fraud and restricted activities, as necessary
• Stay up to date on all compliance-related developments in relevant jurisdictions impacting business activities, and continually refine and perfect the company’s compliance programs