Rain

Accountant

• Drive process improvements and automation by partnering cross-functionally with Engineering, Product, and Data teams
• Execute month-end close activities, including variance analysis and reconciliations
• Maintain accuracy and completeness of the digital asset ledger
• Build scalable reconciliation frameworks that support the month-end close
• Develop repeatable processes and checklists to support growth and operational scale
• Ensure intercompany accounts are properly reconciled
• Perform revaluation and translation for international subsidiaries
• Analyze revenue contracts to ensure they are appropriately accounted for under ASC 606
• Ensure invoices are accurate and billed to customers in a timely manner
• Provide support for special projects, system implementations, and acquisition integrations

Senior Accountant

Accounting Manager

• Partner cross-functionally with FP&A, Legal, Tax, and operational teams to ensure proper accounting treatment and support key business initiatives
• Research, document, and present technical accounting positions; own resolution of critical issues with external auditors
• Maintain accounting policies and procedures, partnering with stakeholders to operationalize them across the business
• Build scalable reconciliation frameworks supporting the month-end close, external audit, and regulatory requirements
• Support the review of consolidated financial statements and statutory reporting for international subsidiaries
• Prepare GAAP financial statements for year-end audit and analyze revenue contracts for compliance with ASC 606
• Drive automation and efficiency improvements across manual close processes
• Communicate financial results clearly to leadership and key stakeholders
• Lead, mentor, and develop a high-performing team of accountants in a collaborative environment

Financial Crime

• Serve as the designated BSA Officer with direct Board reporting responsibility
• Develop, implement, and maintain a risk-based BSA/AML compliance program
• Oversee all aspects of the Bank Secrecy Act compliance program
• Present regular updates to the Board of Directors on program effectiveness
• Maintain relationships with FinCEN, federal and state banking regulators
• Design and oversee the sanctions screening and compliance program
• Coordinate sanctions-related reporting and regulatory inquiries
• Oversee customer identification program and customer due diligence
• Lead transaction monitoring program including scenario development
• Manage investigation of alerts and identification of suspicious activity
• Establish risk-based due diligence framework for platform partners
• Build and lead a high-performing financial crimes team

Head of Financial Crimes – Risk Management

Customer Success Manager

• Lead and mentor the Scaled CSM team, driving both human-led and automated success motions across a growing portfolio of employer clients
• Oversee the Customer Success Operations function, ensuring tools, systems, processes, and analytics are in place to support a high-performing CS organization
• Define and execute scalable customer success strategies that drive platform adoption, employee engagement, and measurable customer value
• Collaborate cross-functionally with Implementation, Sales, Product, and Support teams to deliver a cohesive customer experience from onboarding to renewal
• Optimize CS workflows and tooling to improve visibility, efficiency, and reporting
• Use data-driven insights to monitor customer health, flag risk, and prioritize interventions at scale.
• Drive internal alignment around customer metrics, outcomes, and feedback loops to continuously improve the EWA experience
• Support the development of customer lifecycle content (playbooks, campaigns, resources) that enhances engagement and self-service adoption
• Own escalations and ensure timely resolution with a focus on long-term success

Manager, Scaled Customer Success

Product Designer

• Oversee design for the mobile app, employer web portal, and internal admin tools
• Expand and maintain our design system and visual language
• Drive design for new initiatives, including an AI financial assistant, card products, lending, and PFM tools
• Direct marketing collateral, brand evolution, and motion design (managing freelance resources)
• Collaborate with Product and GTM teams to transform loosely defined requirements into intuitive features

Head of Design

Product Operations

• Own the product operating cadence — planning, prioritization, roadmap reviews, launch reviews, and the rituals that keep a fast-moving product org aligned
• Run the launch motion end to end across cards, payments, and platform — readiness, partner enablement, internal rollout, support and CX prep, and post-launch measurement
• Build and run the partner feedback loop — capture input from our fintech, neobank, and institutional partners across channels, synthesize it, and turn it into prioritized product signal
• Stand up the tooling, dashboards, and documentation that make product operations leveraged — partner trackers, release notes, status comms, internal knowledge bases
• Partner with PMs to scope and ship cross-functional initiatives that touch support, compliance, partnerships, and finance, and own the seams between teams
• Drive the operational excellence that scales a product org — metrics hygiene, postmortems, decision logs, and the institutional muscle that compounds quarter over quarter
• Identify and remove friction wherever you find it — process, tooling, communication, decision-making — and raise the bar for how the team operates

Senior Product Operations Manager

Data Analyst

• Partner with product leadership as the embedded analyst across cards, payments, and platform — defining the metrics, building the dashboards, and answering the questions that drive roadmap decisions
• Design and analyze experiments end to end — hypothesis, sizing, instrumentation, readout, and the prioritization decisions that follow
• Run deep-dive analyses on partner usage, activation, retention, and economics, and translate them into sharp, opinionated recommendations
• Own the metrics framework for product — what we measure, how we measure it, and what "good" looks like across each surface
• Build self-serve analytics, dashboards, and tooling that let the rest of the company answer their own questions, and raise the bar for data literacy across product
• Partner with data engineering on the underlying data model — how events, ledger entries, authorizations, and partner data should be shaped to support fast, trustworthy analysis
• Surface insights proactively — find the things no one thought to ask and bring them to the team with a clear point of view

Senior Product Data Analyst

Product Manager

• Own the roadmap for Rain’s cards product — cardholder experience, platform capabilities, and growth — and drive it end to end
• Partner deeply with engineering on platform and infrastructure tradeoffs (issuing flows, authorization behavior, ledger design, network integrations) and translate them into partner-facing product decisions
• Define and ship the card experience our fintech, neobank, and institutional partners put in front of their users — onboarding, activation, spend controls, and lifecycle
• Build and tune the activation and growth levers that drive adoption, usage, and retention of cards across partner programs
• Translate complex payments and stablecoin infrastructure into intuitive product surfaces
• Gather feedback directly from partners, distill it into sharp prioritization, and push the team toward the highest-leverage work
• Measure ruthlessly, iterate quickly, and set a bar others want to work to

Product Manager – Cards

Compliance

• Support the development and maintenance of internal policies, procedures, and controls
• Assist in preparing responses to card network inquiries, audits, and compliance assessments
• Monitor and track updates to Visa and Mastercard network rules
• Partner with product and technology teams
• Work closely with the Customer Experience team
• Assist in identifying trends in dispute and chargeback activity
• Help maintain procedure documentation and job aids
• Support the complaints management process
• Help monitor complaint trends and contribute to periodic reporting
• Assist in reviewing customer-facing disclosures, communications, and marketing materials

Regulatory Compliance Specialist

Software Engineer

• Develop high-performance mobile applications using React Native, focusing on smooth components, lifecycle management, and performance optimization
• Create and integrate native modules by bridging iOS (Swift/ObjC) and Android (Kotlin/Java) to extend app functionality beyond the standard framework
• Implement pixel-perfect UIs and fluid, performant animations using Reanimated and modern theming libraries
• Architect robust data-handling patterns using RESTful APIs, React Query, and sophisticated state management (Redux, MobX, or Context API)
• Own the full release lifecycle, from managing App Store Connect and Google Play Store to maintaining CI/CD pipelines via Bitrise, Expo/EAS, or GitLab
• Work closely with designers, PMs, and backend engineers in a cross-functional environment to turn product visions into reality