Implementation Specialist

Rain

Implementation Specialist at Rain, collaborating across teams for seamless onboarding of partners. Analyzing product performance and driving improvements in customer experience.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $50,000 - $999,999 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with internal teams to understand customer needs
Facilitate the integration of company accounts into the platform
Analyze product performance and track metrics
Support the design of onboarding workflows for new business customers
Provide data-driven insights to enhance user experience
Work with product managers to define business requirements

Requirements

What you’ll need

Bachelor's degree in Business, Analytics, Economics, or a related field
0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company
Strong analytical and problem-solving skills
Excellent communication skills and ability to work cross-functionally
Ability to work independently and take ownership of tasks

Benefits

Comp & perks

Unlimited time off
Flexible working
Comprehensive health, dental and vision plans
401(k) with a 4% company match
Equity option plan
Health and wellness spending

ATS Keywords

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Soft Skills

CollaborationIndependenceOwnership